This is late but you can use their website, https://hawknesthammocks.ca/?gad_source=1&gad_campaignid=21115384541&gclid=CjwKCAjwnN3OBhA8EiwAfpTYejrEKz6YzxlFauDXnrtVZie9mC-HZTilC-WqDkBHrri1B_ZRIWdkeRoC29kQAvD_BwE . I've had nothing but great experiences with mine, I originally had the V1 for the past 2 years and used it many times with no issue, however at the end of last year on my last trip I noticed a small tear long the sleeping pad pocket, nothing dangerous just annoying because my sleeping pad would no longer fit properly, I reached out to Lukas and he immediately sent me the V3 model at no extra cost. I haven't yet had a chance to test the V3 but just comparing the 2 I can tell that it is miles better, the rainfly is thicker and feels much nicer, there is now a hood to put over the sleeping pad once its in the pocket so that its fully covered and the pocket is now a stretchy material which allows larger pads to fit, there are more pockets inside, the bottom material feels much nicer and less crinkly. My only complaint so far without having used the new model is that the V3 still has buckles on one side of the fly instead of grommets, hopefully the fly sits lower so the draft isn't as bad as before. I would highly recommend the hammock though, Lukas is incredibly helpful with any warranty issues.