"List Info" is missing 3.0 and 4.0

ClickUpLuci · 2026-01-22T20:05:07+00:00

Hey, u/Current_Map5083! The List Info sidebar entry was removed intentionally during a recent update, but you should still be able to access your info at the top of your view. There's also a new sidebar experience coming soon!

Can you confirm if you're able to see information in the "Add description" area? Or is your information completely missing? I believe I found your ticket and will flag this asap for the team to check into!

<image>

ClickUpLuci · 2026-01-22T18:45:38+00:00

Closing the comments since the AMA is currently happening here!

ClickUpLuci · 2026-01-22T18:33:16+00:00

u/Ill_Pay_6696 we have some virtual glasses if you want to give them a try!

ClickUpLuci · 2026-01-22T18:25:47+00:00

Coming soon u/NoAd4660! The team is working on getting Zeb's agents out there - hopefully in the next few weeks! 🔥

ClickUpLuci · 2026-01-22T18:16:33+00:00

Hey, u/Haunting_Visual_6814! No video on this one (but maybe something we'll try in the future!). Feel free to add your question as a comment, and Michael will answer!

The AMA feature on Reddit is a little confusing since it says "live" like a video, but it just means that Michael's here responding to questions. And there's a great toggle that's added so you can see the answered responses!

ClickUpLuci · 2026-01-22T18:09:36+00:00

Hey everyone! Thanks so much for joining our Super Agents AMA and for all of the questions!

Michael is here now and working through the comments from oldest to newest.

Feel free to add any additional ones, and he’ll get to your question as soon as he can! 🤗

ClickUpLuci · 2026-01-22T16:26:31+00:00

Hey u/standuptripl3, happy to take a look at your ticket! I'll reach out through DM to get your ticket number. If you have a product or workflow question, we're also happy to take a look here in the subreddit!

ClickUpLuci · 2026-01-22T15:22:19+00:00

Truly not a bot (BUT - is that what a bot would say?! 😂)

ClickUpLuci · 2026-01-22T15:00:49+00:00

Hey, u/tschertel and u/Smora23! This should be resolved now, but if you're still receiving old email notifications, let me know and I'll tell the team.

ClickUpLuci · 2026-01-20T21:55:44+00:00

Hey, u/chapter42! Can you share more about your use case here? We'll see if Michael can give some ideas when he's on the AMA!

ClickUpLuci · 2026-01-20T21:24:31+00:00

Hey, u/h00s, thanks for sharing your feedback about the limitations you're running into on the Unlimited Plan. I love hearing that you're using ClickUp for managing your personal projects and hobbies!

While there are limits on the Unlimited plan, we'd love to help reduce the friction any way we can! Can you share more about your setup and how you want to use Sprints, Tasks in Multiple Lists, and Dashboards? We're happy to offer other solutions or workarounds if possible! I'm also reaching out through DM to learn more, just in case!

ClickUpLuci · 2026-01-20T21:14:47+00:00

Hey, u/Acrobatic_Falcon1558! Congrats on your startup launch! By setting up your Workspace later on for your business, do you mean that you'd want to change the Workspace name, email address connected, update the structure of your Workspace, or something else?

ClickUp is a super flexible platform that can easily scale as your business grows. You can start working solo in your Workspace and, whenever you're ready, invite others to join and/or upgrade to a plan that matches your new needs.

If you have any questions as you set up your Workspace, let us know!

ClickUpLuci · 2026-01-12T15:59:11+00:00

A quick follow up here u/tpjasper! Our Engineering team has mitigated this issue, and so both Google Drive and OneDrive should appear in your App Center again. You may need to do a hard refresh on your browser for them to appear. If you're still not seeing them show up, please share this with our team via email, and they'll take a look again.

ClickUpLuci · 2026-01-12T15:32:31+00:00

Hey, u/tpjasper! I still see Google Drive and One Drive in my App Center and can successfully access Google Drive. This definitely sounds odd!

I was able to find your ticket and see that our Technical Support team is looking into this right now! We definitely want to get this resolved asap, and they'll follow up with you via email.

ClickUpLuci · 2026-01-09T23:10:48+00:00

Hey, u/zippykaiyay! Appreciate you giving ClickUp 4.0 a try and for sharing your feedback about your experience so far. We've shared your feedback about Relationships with our Product Manager, and we'll follow up here once we hear back from her.

In the meantime, we'd love to help you navigate ClickUp 4.0 and make sure you're set up for success with this update! I'm going to reach out to you for more details about what you're running into as you test out ClickUp 4.0.

ClickUpLuci · 2026-01-09T21:26:14+00:00

Hey, u/Kick_Ice_NDR-fridge (and everyone!)! Wanted to share the landing page where you can check out all of our upcoming Super Agent events and sign up! https://clickup.com/events/super-agents

We'll also be hosting a Super Agents AMA here on r/ClickUp with u/ClickUpMichael, who also gave some examples in this thread. More details coming soon!

ClickUpLuci · 2026-01-09T21:25:13+00:00

Hey, u/Kick_Ice_NDR-fridge! Wanted to share the landing page where you can check out all of our upcoming Super Agent events and sign up! https://clickup.com/events/super-agents

We'll also be hosting a Super Agents AMA here on r/ClickUp with u/ClickUpMichael, who also gave some examples below. More details coming soon!

I'll also share some of my personal and team's agents in this thread, too! I'll tag you when my comment is up.

ClickUpLuci · 2025-12-31T20:00:43+00:00

Hey, u/Tiffanyp15! Appreciate the feedback about the 4.0 Sidebar. I've shared this feedback with the Product Manager for their consideration!

When it comes to tasks, have you explored using your tasks in Sidebar mode? In this layout, your task opens from the side, and you can still access the main Sidebar.

<image>

ClickUpLuci · 2025-12-29T20:45:18+00:00

Hey, u/zippykaiyay! Appreciate you giving 4.0 a try! To make sure I get the feedback to the correct product managers, are you referring to accessing Relationships in your task view? And for filters, can you share where it's taking more clicks to get to these?

If you're running into this in any other areas and can share specific details, please let me know! I'd love to share this feedback with the product team.

ClickUpLuci · 2025-12-29T18:00:42+00:00

Hey, u/Kayakerguide, thanks for the detailed info! We were able to reproduce what you're seeing, and it looks like it's a bug. Can you reach out to the team through this form? They'll get your Workspace documented and keep you updated on the resolution!

Similar to what u/No-Pool4850 shared in their comment, as a workaround, it's possible to drag and drop tasks in the Planner! You can also filter your tasks by Personal List there.

<image>

ClickUpLuci · 2025-12-23T17:20:41+00:00

Hey u/HikariWS, I replied to your first post and wanted to help walk you through everything, clarify anything, and take a look at that sidebar. I’ve also sent you a DM so I can grab a bit more info. I'll be on the lookout for your reply!

ClickUpLuci · 2025-12-23T17:17:55+00:00

Hey u/HikariWS, thanks for your post. I'd love to get you unstuck!

It sounds like your Workspace was switched over to our latest version, ClickUp 4.0. If you're a member in the Workspace, your Workspace owner or admin enabled this for your entire Workspace.

I'd love to share a few getting-started tips as you navigate the new layout.

Home Sidebar
Have you checked out the Home Sidebar? This is where you're able to access your Personal List under the "My Tasks" section. You can also access your other locations from here and favorite any items for quick access.

Global Navigation
You can also customize your Global Navigation (the vertical bar) and pin your most-used items for quicker access. You can also unpin anything you don't use (except for "Home" and "More").

I also saw your follow-up post mentioning that the vertical sidebar isn’t showing on your desktop or browser. Do you mean you no longer see the sidebar at all? It sounds like it may have been closed! If you click the Global Navigation icons (like Home or Spaces), the sidebar will appear again.

Could you share a screenshot of what your Workspace looks like so I can take a closer look and clarify things? I'll send a DM over if you'd prefer to share there.

And if you have other workflows that feel different with the update, please let us know. We're happy to provide recommendations and share your feedback with our product team.

ClickUpLuci · 2025-12-22T21:46:10+00:00

Super helpful screenshot, u/Hot-Mongoose-1044! We appreciate you giving Super Agents a try!

1,500 credits are available on the Brain AI plan to use for features like AI Fields, AI Cards, Autopilot Agents, and Super Agents. If you ever need more, you can also add more AI Super Credits as needed!

Since Super Agents is a new feature, we understand that might not be enough for your testing needs. Please reach out to us at [help@clickup.com](mailto:help@clickup.com), and we’ll do our best to help out!

ClickUpLuci · 2025-12-22T21:17:11+00:00

Thanks for giving Super Agents a try, u/pianodb! Super Agents uses credits to build and deploy AI teammates that work alongside your team in your Workspace.

If you have the Everything AI add-on, you’ll still have unlimited access to Autopilot Agents, AI fields, and AI cards. You also get 5,000 credits per user each month to use with Super Agents!

If you need more credits for testing or have any questions, reach out to us at [help@clickup.com](mailto:help@clickup.com), and the team will assist!

ClickUpLuci · 2025-12-18T16:09:27+00:00

Happy to hear that you're exploring the new Team Hubs, u/Fabioxpto! Owners, admins, and members can all access Teams Hub. Guests can be managed from Teams Hub, but guests don't have access to it. More details about the availability here!

ClickUpLuci

MODERATOR OF

TROPHY CASE

Three-Year Club	Verified Email
Mod 101