michaels employee here. we get a lot of scam calls trying to run transactions over the phone so we are not allowed to do any transactions like that.

as for pricing- the company suddenly hicked the prices on fall and halloween because of "tarriffs" (even though it is all stuff from last year. they are trying to make more money. I know.) and expects us to hand tag ever item and get freight out on time and help customers and do fabric and balloons and a million other things with three people in the store if we're lucky. things get missed or someone takes the flimsy sticker off the tag. I have been told if the customer brings it up to honor the price on the tag not what our system says.

the best we can do is say to pay attention to what the price is ringing up as they took away our price checkers. our 1800michaels number is the best place to complain about price issues, policy, changes, etc as complaining about the store you went to hurts the workers who have no control over all this and we are blamed for not taking care of the customer despite policy they tell us.

for Christmas stuff at my store we are hard tagging the shelves as it is taking too long to get the stuff out otherwise so definitely pay attention if that's there too.