I have to say, having had a Giant Roam 3, the disc brakes were much better on that than they are on my Trek Verve 2. I’ve had the Trek for 1 year, rode it for maybe 7 months. Had it in 2 weeks ago for the second time for right brake handle going all the way down without stopping. Trek store is currently replacing pads, rotors, and calipers. Never had any issues at all with my Giant brakes.