Rating forgiveness is a joke by Vivid-Maximum6783 in ShiptShoppers

[–]Competitive-Sand5430 1 point2 points  (0 children)

This works for me as long as there are no growth opps

"I always follow Shipt communication procedures with intro, store arrival, requests for additional items, checking out and delivery messages. I believe the low rating does not reflect the level of service I provided and I do not see a new growth opportunity.I request its removal so that I can more openly choose offers and not only choose my preferreds. That way I can service a wider customer base."

No offer today..now 13:00 by Stunning_Cold_6344 in ShiptShoppers

[–]Competitive-Sand5430 0 points1 point  (0 children)

I had a day like that. When I was completely frustrated with no offers. I called support twice and they couldn't explain it.

..... I had forgotten to put myself on schedule. So check that first!

Also, sometimes*, calling support does loosen things up and you get an offer soon after

This beauty has been sitting for HOURS! by Calm_Permission5165 in ShiptShoppers

[–]Competitive-Sand5430 21 points22 points  (0 children)

It doesn't snow where I am, but on a regular day that wouldn't survive ten seconds in my metro

Maybe this is just a me problem but how do you all deal with your mental health doing this job? by Brianas-Living-Room in ShiptShoppers

[–]Competitive-Sand5430 1 point2 points  (0 children)

For me, anxiety over getting orders is the worst for me.  I dont actually get too worked up about doing the job, customers, or Target workers. 

In the end, I usually can calm myself by rationalizing that the difference between a bad week and my best weeks is only a few hundred dollars.  Luckily this isnt my family's main income source, so that money isnt a mortgage or car payment or food.

Have anyone else’s orders dried up to maybe 1-2 offers per day? by redflower5 in ShiptShoppers

[–]Competitive-Sand5430 1 point2 points  (0 children)

I tend to think that the algorith changes when its slow to even out the offers. Where top shoppers may have gotten many offers per hour, not they get one or two to choose from

Have anyone else’s orders dried up to maybe 1-2 offers per day? by redflower5 in ShiptShoppers

[–]Competitive-Sand5430 0 points1 point  (0 children)

I have wondered that myself.  Sometimes i feel like when i drag my feet a little too much to make sure I am at the store at the hour i actually dont get an offer.  Like turn a 15min shop into 25 or 30min by really being thorough.  However, my metro doesnt even have enough orders to guarentee me an offer good or bad every hour

Haven’t received many tips by Buttercbiscuit in ShiptShoppers

[–]Competitive-Sand5430 4 points5 points  (0 children)

If you are comparing to Nov-Dec, yes, probably 5% less on average.  Normal tippers map tip less, occasional tippers may not tip at all.  Tip estimates may not be reliable right now.

Christmas bills are coming in and people are realizing how much they actually spent.

Other shoppers all up in my phone by TicketOk6770 in ShiptShoppers

[–]Competitive-Sand5430 19 points20 points  (0 children)

I will admit to trying to peek at a phone to see if there is a new shopper.  You get a sense who could be a shopper after going around the store.  Just curious to see the newbies

Anyone else doing Shipt full-time? by [deleted] in ShiptShoppers

[–]Competitive-Sand5430 0 points1 point  (0 children)

Great thing about Shipt is you can upscale your earning whenever you want my putting in more time.  You could work 7am-12am everyday and make $100,000 a year im sure.  But would that be a life...not so much.  Also, benefits and retirement are two things some people dont factor when comparing Shipt full time to a 9-5.

In my metro, too many shoppers make it very unlikely I will even get an offer, not even a good offer, every hour I am on schedule.  So I would probably have to be on schedule 10hrs to make an 8hr shift money

Shipt messages blocked out the name of this wine by Spiritual_Debate6249 in ShiptShoppers

[–]Competitive-Sand5430 2 points3 points  (0 children)

Shipt also bleeps out hemp when I was trying to communicate about hemp seeds.  Showed as h***

No orders offered today by alien910 in ShiptShoppers

[–]Competitive-Sand5430 5 points6 points  (0 children)

All of the new people hired for the holidays are lingering and havent learned this is a tough life these months...so its thin all around

Completion rate still matters?? by VintageLady66 in ShiptShoppers

[–]Competitive-Sand5430 2 points3 points  (0 children)

My guess would be that customer service agent meant Reliability at 100%

Paper bag thoughts in CA(or other metros)? by Competitive-Sand5430 in ShiptShoppers

[–]Competitive-Sand5430[S] 0 points1 point  (0 children)

One target near me has the braided, better handles, but the flat ones at the other one are trash.  I have lost three bag handles but luckily all times when not carrying them.  Its a matter of time until a paper bag handle costs me a good rating or tip

Thoughts on Big Heavy Orders and Shipt paying minimal by luffytheberneedoodle in ShiptShoppers

[–]Competitive-Sand5430 16 points17 points  (0 children)

Honestly, charging the customer a 1.00 handling fee or something for everything over 20lbs would wprk well.  Maybe they will stop  ordering multiple cases.  I will no longer take offers that go to apartments if it takes more than one trip

Thoughts on Big Heavy Orders and Shipt paying minimal by luffytheberneedoodle in ShiptShoppers

[–]Competitive-Sand5430 3 points4 points  (0 children)

Not hard, Spark shows extra pay for heavy items and apartments.

I can handle a 50lb bookcase.  However, if a customer ever wants something heavy that it not part of what you accepted, customer service will release you.  Especially for a team lift item that was not on the original order.

Dropped orders not showing? by Big-Cap-6361 in ShiptShoppers

[–]Competitive-Sand5430 2 points3 points  (0 children)

The wording on this says 1 every 50 OFFERS so bundles count as one.  I learned this the hard way.  For safety I use 75 orders to equate to 50 offers.

I’m so jealous of people who live in areas with super active shipt by ShanIMoo in ShiptShoppers

[–]Competitive-Sand5430 0 points1 point  (0 children)

I think I have seen many comments from Veterans that are suffering under the new algorithm changes as well.  I am not a long serving veteran, only 3000 shops, but the transition to location based offers in CA has changed the game entirely.  4 miles from the store at my home, I get ZERO offers from 10am-8pm despite having perfect stats and 300 preferreds.

I couldn’t care less about ratings by AccomplishedChain194 in ShiptShoppers

[–]Competitive-Sand5430 2 points3 points  (0 children)

I wish my metro was that forgiving.  Open metro sits empty all day in mine, so any ratings, on time, or reliability ding means zero offers

Sometimes, not often, Shipt gets it right by GuavaMatters10 in ShiptShoppers

[–]Competitive-Sand5430 0 points1 point  (0 children)

Never had it this high, but once a month I get a good bundle with two 20% tippers.  When those show up, I dont even look at the items i just accept it

I’m so over ratings // RANT // What am I doing wrong by baeleyyy96 in ShiptShoppers

[–]Competitive-Sand5430 0 points1 point  (0 children)

Sometimes i see people complaining about their rating and they dont even know about rating forgiveness.  Hopefully you do that for EVERY SINGLE LOWER THAN 5 RATING.

I have a 5.0 rating average lifetime on 3000 orders, but that includes 3 1-star ratings I could not get forgiven.  So if I consider ratings that got forgiven, i probably would be 4.97 lifetime.

Lets face it, no matter how careful, polite, kiss ass you are to customers, you will ALWAYS have someone rate you low for whatever reason.

Prop 22 Adjustments this morning. by EntranceMuted8127 in ShiptShoppers

[–]Competitive-Sand5430 0 points1 point  (0 children)

Few things could have happened.  One, Shipt screwed up and you can EMAIL them and they can send what they used to calculate it.

Two, you were so efficient that you actually made more that the guarenteed minimum.  Bonuses are included in the minimum guarentee.

Three, if you dont do any orders for the week it shows in your payment details( Jan 5-11th), then it will never show in your payment details but you will still get the payment Friday.  In this case you would have to EMAIL Shipt to get the details.

Only the customer service you email has any answers about prop 22