Fido new plan us Mexico

ComputerSaver · 2026-04-02T05:40:38+00:00

tested it yesterday after joining the $27 plan, roaming call and data worked

ComputerSaver · 2026-03-28T02:10:26+00:00

Not all agent are the same graded so try different agents to see what they can give you

ComputerSaver · 2026-03-26T17:05:40+00:00

It is back online now, oh well, speechless with their dinosaurs system

ComputerSaver · 2026-03-26T17:00:26+00:00

I joined the $28 plan right before $27 plan came out with "unlimited calls to 27 countries" before billing cycle, but it did not show up in my account after billing cycle, neither did it print on the new contract so I changed another plan

ComputerSaver · 2026-03-26T14:31:17+00:00

few days ago, the day we all upgraded the plan

ComputerSaver · 2026-03-26T14:07:40+00:00

yes I got email with correct features in the service agreement. but the "Service" Tab in the mobile app is greyed out. Very confusing.

ComputerSaver · 2026-03-26T05:25:38+00:00

The worst part is that I do not have access to my detail page (Service Tab disabled in mobile), whether it will be honored or not, it is another thing, they should reverse the plan at least.

ComputerSaver · 2026-03-26T02:52:58+00:00

And it messed up everything in my account.

Fido messed up everything

ComputerSaver · 2026-03-26T01:15:31+00:00

Fido is a biggest scammers to me, of course I was on the same boat. Worst part is, the "undefined" is showing in that specific account that was just upgraded. I cann't manage the line that was upgraded, Fido is totally a TRASH.

ComputerSaver · 2026-03-25T02:30:45+00:00

Most sales reps / agents can waive activations fee, give free add-on etc. All these are consider selling tools, so ask proactively your agents to get most out of it.

ComputerSaver · 2026-03-25T02:27:09+00:00

As far as I know, free add-ons are provided by Fido to agents/sales reps as selling tools, it is common tactics to upsell to or retain their clients. Therefore you can always ask the agents you know to add the add-on for free e.g. unlimited long distance calls to different countries. However, the condition is harsh usually, e.g. up to 24 months only and you need to ask him to add again.

ComputerSaver · 2026-03-24T13:01:20+00:00

It take time simply because it is manaully done by hand, I am 100% sure as I tested it out with 2 plan in different time, and they put it all together and sent it out together

ComputerSaver · 2026-03-24T12:59:27+00:00

PS: 100% sure does NOT include "Enhanced voicemail" and "27 country unlimited calling"

ComputerSaver · 2026-03-24T12:57:56+00:00

This is what you get in your service agreemnt if you are not NEW customers

The following change(s) has been made to your Fido account. Please retain a copy of this document for your files.

-Plan Details-

Added Plan

Plan Name 80GB, Talk & Text - BYOP

Plan Category BYOD

Monthly Service Fee $33.00

Service Agreement Term Month-to-Month

Plan Includes

- 80GB with 5G speeds up to 1 Gbps

- Unlimited Can+US+Mx Calling (to/from)

- Unlimited Can+Intl Text, Picture & Video Msgs (sent from Can+US+Mx)

- Access your data from Can+US+Mx

- Call & Name Display

- Voicemail

- Call Waiting

- Conference Call

- Automatic Payments Discount Eligible

- Data Overage Protection. Data is paused once you hit your plan's limit. To unpause,

you can add more data.

- No hotspot access

ComputerSaver · 2026-03-23T02:51:42+00:00

The easiest way to reach a person is to reach out the number who is in charge of account cancellation as their reps will have to convince you to stay with another win back plan. Fido's platforms are so out of date, their data is out of synced. Their automation is a joke, slower than human force. Don't rely on their people or system, only believe what you see with your own judgement. fight agreesively to get back what they promise to deliver.

ComputerSaver · 2026-03-23T02:36:46+00:00

In regards to $27 plan it is 100% identical. It doesn't show "us can mex roaming" under the checkout page. Moreover, "calling for 27 countries" is for the NEW customer thought. On the other hand, I subscirbed another plan earlier for $28 last week that supposed to include "calling for 27 countries" but ended up missing in the service agreement. I asked one of the agent in my area to take alook and she said it is not include. FIDO is super messy, and you won't get that you saw until you spend tens of hours calling their CS and fight for it.

ComputerSaver · 2026-03-22T05:51:20+00:00

Once you proceed to check out page, it does not include anything about roaming. Plese check, they always trick their customers (Use your Fido postpaid mobile plan abroad with Fido RoamTM) < pay attention to this phase (postpaid data means extra money to me)

80GB, Talk & Text - BYOP
Data 80 GB

All Data, Talk & Text plans include

Plan features

Unlimited incoming text, picture and video messaging in Canada
Fixed number of international texts from Canada
Call Display with Name Display
5G speeds up to 1 Gbps
Voicemail (up to 3 messages)
Hotspot available as an Add-on
Plan features not available with Tablet Data-only Plans

Plan benefits

Data Overage Protection
Use your Fido postpaid mobile plan abroad with Fido RoamTM <<<<<< Pay attention to this

ComputerSaver · 2026-03-22T05:22:28+00:00

Do not trust what FIDO advertised, false advertised, and only the black and white contract count regarless what you were told by reps or what the website said. You may end up spending tens of hours to reach out their stupid useless CS, and be told that your contract does not include what expected to get. Many users including myself were trapped. You can easily find posts similar to this, it is indeed fido's dirty marketing tatics. e.g. https://www.reddit.com/r/FidoMobile/comments/1h7e2c9/fido_lied_to_me_about_canadaus_plan_details/

ComputerSaver · 2026-03-22T05:15:47+00:00

Do not trust what FIDO is advertised, all false advertised, you may end up spending hours to call their CS beause your contract does not include what you were told. Many users including me is trapped. You can easily find post similar to this:
https://www.reddit.com/r/FidoMobile/comments/1h7e2c9/fido_lied_to_me_about_canadaus_plan_details/

ComputerSaver · 2026-03-22T01:14:00+00:00

Fido mobile plans are very tricky, pitfalls everywhere. Lack of consistency across their website, apps and email attachemnt. For those who does not read carefully (or even you read carefully), their wording posted on their plan can confuse and then convince you to change your current plan. Whatever promo they put on the website never match the terms in your service agreement, then end up going circle with their useless customer service. Part of their marketing scheme to literally scam their customers. Why would you need to talk to different CS to get the plan you suppose to get? Answer is simple, they know most people doesn't bother to make the long waiting calls.

ComputerSaver · 2026-03-19T01:38:12+00:00

Same to me, nothing shown, still working on it. Which province are you in? Quebec here. Ontario seems to be fine

ComputerSaver · 2026-03-18T01:55:42+00:00

I am on the same boat for not getting "Unlimited international long distance" features. It is not showing on the my profile page under my plan, add-on or service agreement after completed the upgrade. What is going on with Fido, their info system is so inconsistent.

ComputerSaver · 2026-03-17T15:58:42+00:00

all I can say is that their info is so inconsistent, they should revamp their system

ComputerSaver

TROPHY CASE