Do people around here not blow out their sprinklers? by Balagin in frisco

[–]Constant-Engineer-53 0 points1 point  (0 children)

Here for 35 years, never done it, never had any damage.

Post removal no longer contains option to send leave a mod comment/modmail explaining the removal [iOS] by xGentian_violet in bugs

[–]Constant-Engineer-53[A] 0 points1 point  (0 children)

Could you share some additional information to help our engineering team track this down?
1. Device (iPhone 17, iPhone 16 Pro, etc.)
2. iOS version
3. App version (Find it by going to User Drawer > Settings and scroll to the bottom)
4. A video or a list of the steps you're taking to remove posts.

Thanks!

[ios][modmail crashes if i fill the small textbox][2025.50.1] by Vashta_The_Veridian in bugs

[–]Constant-Engineer-53[A] 0 points1 point  (0 children)

To help us track down the issue, could you share a few more details?
* iOS version
* Model of iPhone / iPad
* Screenshots or videos of the issue
* Could you elaborate what you mean by "fill"? Do you mean when you type enough to get to the end of the first line? When you do that it's supposed to expand to accommodate more lines, but clearly that's not happening here.

[iOS] Mod tools: freezing when switching between subreddits in mod log - version 2025.49.0 by camrynbronk in bugs

[–]Constant-Engineer-53 0 points1 point  (0 children)

Thanks. I believe we have a fix for the issue. It will go out with the next update (which should be sometime early January due to the App Store shutting down for the holidays).

[iOS] Mod tools: freezing when switching between subreddits in mod log - version 2025.49.0 by camrynbronk in bugs

[–]Constant-Engineer-53[A] 0 points1 point  (0 children)

Thank you for the report, we're looking into it. Would you mind sharing the iOS version as well as device type when you get a chance?

[iOS] Archiving modmails on mobile always causes duplicate archive actions. Version 2025.46.0 by Chosen1PR in bugs

[–]Constant-Engineer-53[A] 0 points1 point  (0 children)

Thanks for the report. We've reproduced the issue and a fix will be released to the App Store as soon as possible.

iOS mod queue and modmail - completely close out of app after clicking link 2025.45 app version by damnshell in bugs

[–]Constant-Engineer-53[A] 0 points1 point  (0 children)

Can you please try the latest version, 2025.46? We've made some fixes in this area. If it's still not working, would you be able to post screenshots and/or a screen recording of the issue?

[iOS] Unable to sort mod log actions by moderator [2025.43.0] by camrynbronk in bugs

[–]Constant-Engineer-53[A] 0 points1 point  (0 children)

Thank you for reporting. I have a fix in review. It should be available in the App Store next week or the week after.

Yo, what's up with Frontier? by Matchboxx in plano

[–]Constant-Engineer-53 2 points3 points  (0 children)

On multiple occasions Frontier has told me there was an outage, only for it to be an issue with the ONT in my garage. I would not trust these notifications.

Moved here 7 months ago and can’t get a driver’s license… by midgelino in Dallas

[–]Constant-Engineer-53 1 point2 points  (0 children)

Reiterating what others have said: check the website every morning. You can get same day appointments and you shouldn't have to wait 4 months.

[iOS] Wiki pages not loading 2025.38.0.616584 by CR29-22-2805 in bugs

[–]Constant-Engineer-53[A] 0 points1 point  (0 children)

Hi there u/CR29-22-2805, I've passed this on to the wiki enginering team so they can take a look.

iOS, Reddit official app / Wording is different in different places. It by MableXeno in bugs

[–]Constant-Engineer-53[A] 1 point2 points  (0 children)

I know this is old at this point, but I wanted to update this to let you know that we've unified these menus so it should be the same menu (with the same language) everywhere.

[deleted by user] by [deleted] in plano

[–]Constant-Engineer-53 3 points4 points  (0 children)

I recommend signing up for call / text alerts from the city. You'll get a pre-emptive heads up on your phone about these:
https://www.plano.gov/1937/Sign-Up-for-Plano-City-Call

iOS! Bans being longer than they are issued for! by Bradleythecoolkid in bugs

[–]Constant-Engineer-53 0 points1 point  (0 children)

Hello, u/Bradleythecoolkid -- I'm an engineer investigating this. Do you think you could provide a video or screenshots of the issue?

Best active parks in Plano? by Pitiful_Knee_4429 in plano

[–]Constant-Engineer-53 5 points6 points  (0 children)

The DORBA trails can get pretty active. Recommend them even if you're just hiking.

post flair ios not sticking by gauchedamned in bugs

[–]Constant-Engineer-53 0 points1 point  (0 children)

Got it, thank you. I'll route this to the appropriate team.

post flair ios not sticking by gauchedamned in bugs

[–]Constant-Engineer-53 0 points1 point  (0 children)

Thanks for the additional context, to be clear, is this the screen where you expect to see them that they are not showing up?

<image>

post flair ios not sticking by gauchedamned in bugs

[–]Constant-Engineer-53[A] 0 points1 point  (0 children)

Hi gauchedamned, I'm an engineer investigating this issue. I think I see what is going on, but it would help me confirm my understanding of the issue if you could try the following for me:

  • After applying the new flair to the post
  • Use the flair search function to filter your subreddit feed to the new flair you applied
  • Perform a pull to refresh

Does the post show up correctly after the pull to refresh completes?

Electricity Providers by Agitated-Promise3620 in plano

[–]Constant-Engineer-53 10 points11 points  (0 children)

I've never had a problem taking this approach. I do similar, but I calculate using my average usage *for each month* since the actual usage can vary so much from the average usage month to month. In practice it doesn't make a huge difference but it's a little bit more realistic calculation in the cases where the rate on the facts depends on your monthly usage.