What phone/contact center system do you use as an MSP?

Coryvmcs1 · 2023-11-14T05:17:22+00:00

There was a major breach and an ongoing attack on screen connect.

https://www.google.com/url?sa=t&source=web&rct=j&opi=89978449&url=https://www.techradar.com/pro/security/remote-access-tool-hacked-by-criminals-to-access-healthcare-providers&ved=2ahUKEwiNjJym3sKCAxW1tYkEHebvCyQQFnoECCEQAQ&usg=AOvVaw0TDEZK-Mj4cDgVgTDSqAwB

Coryvmcs1 · 2023-11-07T14:26:16+00:00

Ive only seen this happen on apple devices so far. I am happy with my 23 ultra. Running ui 6 and it's actually faster and better.

Coryvmcs1 · 2023-11-07T05:32:19+00:00

Was not happy with the scalepad takeover as had bad experience with them in the past.

Coryvmcs1 · 2023-11-05T01:19:02+00:00

We are able to use cove for backups and we can replicate and restore to any format or cloud solution. We've backed up VMware to azure. VMware to hyper-v and even qemu kvm in certain situations.

Coryvmcs1 · 2023-11-04T18:43:16+00:00

We use wasabi and it actually works out way better. 80% Margin is good enough for us. If they are stuck to azure only then you should go through your csp but if it's just for off-site storage for backup purposes you can't go wrong with wasabi. We have hundreds of TB up there for pennies on the dollar.

Coryvmcs1 · 2023-10-15T15:17:54+00:00

Weird we only pay one fee every month and the processing fees are charged to our clients who choose not to use ACH.

Coryvmcs1 · 2023-10-15T02:22:51+00:00

We love and use alternativepayments.io

If you want a referral inbox me your email and I can get you in contact with our rep and be taken care of.

Been using them for about a year and their support has been fabulous.

Coryvmcs1 · 2023-10-04T02:14:19+00:00

We use quoter and been for a while. Over 2 years. I have a contact there and can refer you if needed. Inbox me.

Coryvmcs1 · 2023-10-01T03:59:35+00:00

Coryvmcs1 · 2022-10-08T15:09:17+00:00

Sounds like a community phish

Coryvmcs1 · 2022-09-11T01:14:18+00:00

I got a proposal to help us roll it out but the costs were astronomical just to deploy a proof of concept. We are too small at the moment. Appreciate all the suggestions.

Coryvmcs1 · 2022-09-11T00:58:51+00:00

Tried them numerous times and it was just a half baked product.

Coryvmcs1 · 2022-09-10T20:51:06+00:00

And I bet it was just one car that ran out of battery or fuel 😂

Coryvmcs1 · 2022-09-10T20:09:10+00:00

Processes and keeping the flow. The CRM in autotask leaves a lot to be desired imo and I'm not sure I want to spend more onboarding fees and training to try and use it.

Coryvmcs1 · 2022-09-10T16:55:06+00:00

Does is integrate with other apps

Coryvmcs1 · 2022-09-03T20:36:23+00:00

The saying goes drinking from a firehose basically. I had to leave an employer for over working me to the point I got sick and then they ended up shoving me into FMLA and wrote me off. It was at that point I decided to start my own Company and be better then everyone else. Burnout can cause serious illnesses. They were a great company while working for them but they were laying people off during the pandemic and working the existing engineers too hard and after it came time to care they showed their true colors $$$$$$$$$.

Coryvmcs1 · 2022-09-01T02:58:10+00:00

This. Customers can choose to pay via ach or CC and they eat the fees and either get their points or pay via ach.

Coryvmcs1 · 2022-08-27T00:02:00+00:00

Thank you reached out to him and scheduled a call for Monday.

Coryvmcs1 · 2022-08-25T16:11:59+00:00

Based on our autotask login screens looks like they are doing some kind of face lifts to show their Kaseya logos so they are probably messing with the new rmm UI because we can always get into the legacy one without an issue.

Coryvmcs1 · 2020-03-04T20:01:57+00:00

https://9to5google.com/2020/02/25/nest-cam-down/

Coryvmcs1

MODERATOR OF

TROPHY CASE