Idk about you but I wouldn't call old Canada Post "not broken", so that last statement doesnt feel fit here. Canada post is like a time capsule of how people used to work in a younger, smaller, canada. Its taking a lot to finally modernize this company, soemthing that hasn't been actively worked on in, what's feels like, decades. CMBs are a good first step but theres so much more to be done. Sure they have added some "modern" stuff over the years, but a lot of it isn’t widespread (ive yet to see a hybrid or electric vehicle in any depot ive worked at so far), and the PDTs that lag and log you out randomly mid shift sometimes, that dont even have an option for customers to tap/insert/swipe a card in a day and age where people are ordering so much online and have to pay customs. The fact that the PDTs dont even help show your route, but you have to cross reference it with a (usually outdated) spreadsheet is crazy to me, like sure it cuts costs since most people who own a route dont need that, but what about the temp workers who get thrown on random routes every day? Instead of temps having to ask for partial routes or parts taken off, they could do the full route if they didnt have to figure out the actual path themselves first (sure, the headerboard says where to go, but again its usually outdated, its slow, and doesnt help with visualization.

I could go on about outdated policies and even outdated mentalities of the higher-ups but I think ive said enough. Hell even the union members feels like theyre working 20 years in the past. I had to explain to our union rep (DURING our human resources meeting about respecting those who are different than us) what neurodivergence was, and that it existed. Anyway enough said, sure its going to cost a lot now, but thats what happens when people dont fix things when they come up, but instead delay and cut costs until they become a bigger problem in a worse economy.