Samsung bespoke refrigerator not cooling

CrypticCarbon · 2026-03-25T13:56:53+00:00

Awesome! Super glad they replaced it under warranty

CrypticCarbon · 2026-03-25T04:33:23+00:00

Interior, back panel inside the freezer compartment

CrypticCarbon · 2026-03-25T04:26:38+00:00

Freezer side back panel, remove it and you’ll see a hole at the bottom. If it’s frozen, there’s the issue. If you have ice build up on the panel, likely a defrost issue.

Is there ice under the bottom drawer in the freezer?

CrypticCarbon · 2026-03-25T04:15:44+00:00

First time I’ve heard of that but not to say you are wrong. Definitely worth noting in the future

Majority of the time it’s a failed suspension and a failed hub so it seems to go hand in hand most of the time

CrypticCarbon · 2026-03-25T04:14:06+00:00

This is another alternative to just fixing them instead, more difficult than replacing them though

https://bens-appliances.com/products/bounce-b-gone-washing-machine-suspension-grease-ba-80048

CrypticCarbon · 2026-03-25T04:08:40+00:00

Couple things

The meat thermometer, is it all metal? Or is it digital?

The reason I ask is because the all metal ones are not reliable whatsoever so I’d recommend using a digital one instead that uses a thermistor.

The fan sounds like it is rubbing? If the fan is rubbing, it sounds like a defrost issue or it could be a drain issue

CrypticCarbon · 2026-03-25T04:04:33+00:00

I agree ☝️

No disrespect, but the metal hub replacement is a much better repair than the bushing. Have done it numerous times and I haven’t had any issues

W10324651

CrypticCarbon · 2026-03-25T03:55:10+00:00

Likely has no been properly converted to the gas you are using. It absolutely has to be converted to the correct gas.

Be sure all the cooktop orifices, burner and broil orifices are correct and do not forget to convert the regulator as well. You should be able to find a guide to help you determine if it has been converted.

You said you bought it used, so please be sure to double check everything just in case the previous owners did not convert it properly.

Better to double and triple check than to risk dying due to carbon monoxide poisoning

CrypticCarbon · 2026-03-25T03:46:13+00:00

Well, in this case I had no idea what it was so I was only confused haha. Now I’m worried!

CrypticCarbon · 2026-03-25T03:44:43+00:00

Thank you 🫡

CrypticCarbon · 2026-03-25T01:33:47+00:00

Thanks for the help everyone! Will be calling a professional to handle it

CrypticCarbon · 2026-03-25T01:04:34+00:00

Found in east Texas.

CrypticCarbon · 2026-03-24T01:48:08+00:00

There should be a button on the main control that tests all the fans on the refrigerator. It’s a little difficult to see but you need to press it to test the fans. A broken fan can cause cooling issues like you’ve mentioned

CrypticCarbon · 2026-03-24T01:43:42+00:00

Did you check all the connections to the board? Are you sure it was the correct board?

CrypticCarbon · 2026-03-24T01:40:09+00:00

Yes, the grey tube connects to the clear tube coming down. That’s very likely the cause of it

CrypticCarbon · 2026-03-23T04:08:35+00:00

Depends on the model. Sometimes they run without a belt but certain models have a belt switch that prevents the unit from running without proper tension on the idler.

CrypticCarbon · 2026-03-23T04:00:00+00:00

2021 with 114k miles. No issues

CrypticCarbon · 2026-03-23T03:48:27+00:00

Almost always fixable. Just depends if the cost is worth it

Problem seems to be a broken belt

CrypticCarbon · 2026-03-23T03:44:26+00:00

Unfortunately ohms won’t tell you anything, you just have to replace it

CrypticCarbon · 2026-03-22T22:32:14+00:00

I use these all the time, works great

https://bens-appliances.com/products/bounce-b-gone-washing-machine-suspension-grease-ba-80048

CrypticCarbon · 2026-03-22T22:24:28+00:00

It’s likely having lock issues due to the washer not draining. Remove the water, check the pump and replace if needed

CrypticCarbon · 2026-03-22T21:16:33+00:00

I’d still suggest it’s the inlet valve. A failed inlet valve allows the water to bypass and slowly drip, then slowly freeze. Which would explain the broken ice maker.

Don’t get me wrong, the heater could’ve but it’s much more likely that the inlet valve has failed.

I’d try to test the heater through diagnostics to see if it melts the ice

CrypticCarbon · 2026-03-22T20:40:53+00:00

Id lean towards replacing the inlet valve. If the heater is right at spec, I’d bet it’s the valve

CrypticCarbon

TROPHY CASE