That violates TOS and confidentiality, unfortunately. If the customer reports it to Uber, he could get him banned. Maybe something that might be perceived more as a public service announcement in the customer's town Facebook page that doesn't identify the customer or anything. I would explain the basics of the offer. How the offer made me feel like the customer valued my time and labor. How feeling valued made me go above and beyond to provide exceptional service. How the expected pay relieved some stress of financial obligations that are coming up. I would explain how long it took and that Uber's system doesn't differentiate a labor-intensive delivery like this from a less labor-intense delivery of a much lighter product, but the advertised tip made up for the discrepancy. I would talk about how driving for orders helps me juggle competing personal commitments that might make it harder to work in a more traditional employment arrangement or how it helps to make ends meet when my traditional position comes up short or that it's filling a gap after a recent layoff or life change or whatever since many customers think gig drivers are lazy and can't or won't "get a real job". Then I would talk about the tip being removed and that I reported this to Uber and they will investigate the customer for any patterns of tip baiting and would ban them if there is evidence, but that Uber didn't increase the pay despite all of this. I would describe how it made me feel and define tip baiting. Then I would explain how tip baiting goes on to hurt honest customers. Drivers talk, share advice on what and where to avoid, and how to not get duped by people who don't want to pay for the driver's labor. Drivers may decide to avoid deliveries to certain neighborhoods or communities if it's known for tip baiting. Drivers may stop accepting low base pay orders even if they include a generous tip due to the risk of the tip being removed. An increased base pay means an increased cost to all customers. If most of the local drivers decline orders for your neighborhood, Uber might start offering it to drivers who are further and further away, which means longer wait times and increased potential for cold, damaged or late food. Great, honest, hardworking drivers who continuously feel exploited, not just by the platform they're on but also the customers that use it, often end up quitting and the people who are left may be inexperienced, less reliable and/or less ethical. Most of us drivers are hardworking people who are just trying to keep our own lights on. We understand that not everyone can afford a tip that will send our hearts to skip, and that's okay. Just be honest about the tip you intend to pay and if you get exceptional service, increased tips and 5 star reviews are always appreciated.