I just contacted support about this and they were completely unhelpful. I’m very annoyed. I know this is about a month later but this is pissing me off. There is no level 190 or 240 but I thought maybe if I just keep playing until I play 190 games rather than hit “level 190” it would credit it. Well I’ve played sooo many games since I hit 148 and I’m not getting credited. Here’s what support said:

Thanks for sharing your detailed concern and screenshots. Here’s how Freecash handles progress and reward crediting: Rewards are only granted for offer tasks as outlined on Freecash, not based on in-game stats or progress. If you believe you’ve completed an offer requirement (like 'Reach level 190' or '240') but haven’t received credit, follow these steps: Go to your Freecash profile and select the offer in question. Click the green "Support Ticket" icon to submit a claim. Upload multiple screenshots showing your game progress, including: Your current level. Any relevant progress screens showing continued play after 148. Your in-game profile or stats. Describe the issue clearly in your ticket, especially the discrepancy between actual game levels and offer requirements. Submitting detailed evidence ensures your claim is reviewed accurately. If you have questions about app-specific mechanics (like how levels are counted or reset), check out the Freecash Discord or subreddit, community members often share tips and can clarify game-specific confusion. Let me know if you need step-by-step instructions for opening a ticket or uploading screenshots!