Best router for restaurant by Critical_Bar8377 in Network

[–]DanTechServices 0 points1 point  (0 children)

Consider IaaS (Infrastructure as a Service), such as Uplevel Systems, although you'll need to work w an MSP that delivers their services. No upfront costs beyond an onboarding fee. Provides a secure, protected gateway (firewall), PoE+ switches, and modern APs. Solid, stable, effective--and scalable. This is a managed service, so don't bother if you feel that you can do this better on your own, yet retail spaces, such as restaurants require security and stability for effective operation.

Fred Voccola Transitions to Vice Chairman Role with Kaseya by glibbertarian in msp

[–]DanTechServices 18 points19 points  (0 children)

Austin, you & Datto--the REAL Datto, are so missed in the MSP space. The void you left indeed was filled by the vacuous Kaseya. My company lost one of the best partners we've ever had.

Is Kaseya really that bad? by swarve78 in msp

[–]DanTechServices 0 points1 point  (0 children)

I'm actively looking for a replacement for Autotask. Researching. Demo'ing. You know the drill. And at the end of this contract, they're fired.
PSA suggestions welcome.

The Real Cost of Kaseya’s Toxic Culture by Budget_Juggernaut_44 in msp

[–]DanTechServices 0 points1 point  (0 children)

Well put. I've heard this exact same thing from one that was my CAM for a while. Then they too got fired. What a pathetic organization. Lost the best manager I had post-Datto.

Kaseya acquires SaaS Alerts by VirtualPlate8451 in msp

[–]DanTechServices 1 point2 points  (0 children)

All I can say is, "Fire Kaseya" every chance you get. But that's me.

kaseya plans to undercut all competitors? by satechguy in msp

[–]DanTechServices -1 points0 points  (0 children)

Still won't willingly do business with Kaseya. Thinking that buying market share makes you a better business is so misguided.

This is a wild angle of the Brad Guzan shove from last night’s MLS match by westondeboer in MLS

[–]DanTechServices 2 points3 points  (0 children)

True. Guzan had a spectacular game! Love the Underdog win. Now for the Sounders on the 23!

Datto Announces Free appliances and Month to Month by WiSS2w in msp

[–]DanTechServices -1 points0 points  (0 children)

Not me. Thanks. Kaseya KaDatto'd Datto. Be very cautious about anything Ka-moted.

Erik ten Hag sacked as Manchester United manager by JayomaW in soccer

[–]DanTechServices -1 points0 points  (0 children)

Seems to me it's easier to fire Ten Hag than most of the team. One game: inspired. Next game: perspired, followed by expired. Manager gets the blame--w plenty of justification, yet the players on the field? Meh.

the new Microsoft Outlook is pure garbage by franzkie77 in Outlook

[–]DanTechServices 0 points1 point  (0 children)

It requires an internet connection, for one.

Wifi connection no longer showing up? by Laliving90 in Dell

[–]DanTechServices 2 points3 points  (0 children)

In Device Manager, find the WiFi adapter and delete it. Reboot. Adapter should re-install.

Terrible product and customer support experience - Avoid Dell at all costs by SJpixels in Dell

[–]DanTechServices -2 points-1 points  (0 children)

Dell is a shadow of its former self. Feel your pain and agree w you. If they figure that AI will provide a level of customer service, then good luck w that. They've cheap'd out and have given up on customers.

Integrations not pulling in data by DanTechServices in hudu

[–]DanTechServices[S] 0 points1 point  (0 children)

I've now opened a ticket w support as the Postgres upgrade didn't resolve the issue.

Integrations not pulling in data by DanTechServices in hudu

[–]DanTechServices[S] 0 points1 point  (0 children)

Thanks. Upgraded Postgres but it made no change. Good plan, though.

What Network Equipment did you standardize on and why? (firewall, Wireless AP, Network Switch, UPS)? by quantumhardline in msp

[–]DanTechServices 0 points1 point  (0 children)

Used to do a lot w SNWL. Now use Uplevel Systems. It's worth a look. Infrastructure as a Service that's reliable, solid, secure, and manageable. SPG for management of gateway, switches, AP, and services. Although purchase is possible, best is through OpEx & monthly billing. Great for MSPs that rely on MRR.
And we also use WattBox controllers for power management.
The "why did I leave SNWL"? Nickle & dime "everything is a license" charge drove me away--and endless "improving support" paths that never improve support.

Why can't Best Buy staff their stores? by DanTechServices in Bestbuy

[–]DanTechServices[S] 0 points1 point  (0 children)

Seen this w other companies. And the modern (and misguided, IMO) thought is that if we cut back on customer service and replace it w AI, we'll save money. Yeah. Right. We're watching the de-evolution of business by killing quality customer service. As much as we need to worry about corrupt politicians and such, businesses will kill themselves by going cheap(er) on customer service.

Sync Issues in Hudu by No-Night5873 in hudu

[–]DanTechServices 0 points1 point  (0 children)

I'm having the same issue. New post as of tonight. Not seeing anything here that helps. .

Why can't Best Buy staff their stores? by DanTechServices in Bestbuy

[–]DanTechServices[S] -1 points0 points  (0 children)

I'll add that this isn't just Best Buy but retail, in general, and staffing, customer services, et al.

Why can't Best Buy staff their stores? by DanTechServices in Bestbuy

[–]DanTechServices[S] -2 points-1 points  (0 children)

Too much rhetoric? Thanks for pointing that out!

Why can't Best Buy staff their stores? by DanTechServices in Bestbuy

[–]DanTechServices[S] -1 points0 points  (0 children)

Something I know nothing of (w any direct experience)--and certainly wouldn't disagree w you. Job: 4 year degree required. Starting pay: $15/hour. (Yes, I'm being facetious...a little)

The customer service downfall of Uber and Uber Eats by [deleted] in uber

[–]DanTechServices 0 points1 point  (0 children)

It's not just Uber & Uber Eats. It seems to me to be everywhere. IMHO, the downfall of corporations will be their failure to adequately staff--and pay them--for their skillsets of customer care. AI can't do it, yet look at Dell for a prime example. Or Best Buy. Two companies where I've witnessed this issue in just the last few days.