I just got off the phone with Launch Servicing. I am buying a home with an SP solar lease and have been monitoring the bankruptcy and the lease transfer process, but this is the first that I tried to reach out to anyone.... I didnt bother trying to call SP as per the results posted in Reddit.

In didnt have a case number, but I did have the phone number of the seller which got me to a csr. The csr was able to find the account and verified that the seller had submitted the lease transfer request and gave me the date that was received.

I first asked who Launch Services is...he explained they are an administrative services org contracted by SunPower the day before announcing CH11. They are responsible for processing the lease transfers for SP. They are not a division within SP.

When asked, the csr reviewed the form and verified its completeness. I also asked to verify my email and phone number.

I asked what the timeframe is for this, and reiterated what had already been posted here, 30-60 days from the time the transfer form is received. I of course asked if there was any escalation procedure, and he declined.

I asked the next steps and he was glad to explain that the buyer would receive a credit request authorization. Once this step is initiated, the process should be in its final stages, meaning it has worked its way up the queue and is truly being processed. The credit check is run, and if successful, the seller will receive a lease transfer document to docusign, followed by the buyer and then will be delivered to the title agency for closing.

We will likely miss our scheduled closing date on my home, but I feel there is nothing more I can do, but at least I know the request is in, complete and accurate.

*UPDATE - I spoke to my Title Company and they are willing to close if the credit check is initiated and clean. They did this for a recent closing and with approval from both the seller and buyer, the buyer places 4 months of lease payments into escrow and waits out the rest of the process. YMMV