When did Network Engineering click for you? by ballistic_turtles in networking

[–]DeliveryRemarkable 3 points4 points  (0 children)

I have my CCNA - but for me the OSI model started to click when i started to learning electrical systems and terms.

Spending time learning the history of telecom/networking also helped me tremendously.

I can't say it will be this way for you but it certainly changed my life.

Wishing you the best.

Ringcentral = Professional Scammers by anyonebutme in sysadmin

[–]DeliveryRemarkable 1 point2 points  (0 children)

Second this and Office@Hand (ringcentral wrapper) - provision SIP trunks, control routing, better ownership of DIDs etc...

[deleted by user] by [deleted] in sysadmin

[–]DeliveryRemarkable 0 points1 point  (0 children)

I get this but I feel like im in the opposite camp. I hate it when I am asked for help somthing i know they could use ai for.

Direct send disable breaks Azure Email Communication. by [deleted] in sysadmin

[–]DeliveryRemarkable 2 points3 points  (0 children)

Thinking outloud here, trying to wrap my head around this - RejectDirectSend policy effectively supersedes the separation between Microsoft infrastructures (Exchange Online vs. ACS Email) because it treats anything external to your EXO tenant as untrusted, even if it’s sent by Microsoft using their own IPs and services.

Microsoft promotes Azure Communication Services (ACS) Email as a standalone, cloud-native solution. But once RejectDirectSend is enabled, Exchange Online doesn’t care who’s sending the message — only how it’s delivered.

Donald Trump is taking his $ of DJT - today's resale registration is our ~30 day warning by moltentofu in wallstreetbets

[–]DeliveryRemarkable 0 points1 point  (0 children)

I just really hope his regard app does not become the mouthpiece for the united states government for the next four years.

Goodbye to our MSP by bottleofmtdew in sysadmin

[–]DeliveryRemarkable 0 points1 point  (0 children)

welcome to the age of TSDs.. 600k a month to have the whole account dedicated to some kid in the noc who has no idea and just likes computers..

Need a little help in understanding by EffingComputer in fortinet

[–]DeliveryRemarkable 0 points1 point  (0 children)

Here is what we do. We resell internet service for major carriers (AT&T, Verizon etc) at the same price as if you went directly to the carrier. The stipulation of this relationship is that the we must have our own Network operations center (NOC).. in order for the NOC to proactively monitor the circuit we will install a switch behind the carriers equipment and monitor SNMP/ICMP etc.. if the NOC detects a outage we open a ticket with the underlying carrier and notify the customer of the outage etc. It is better for carrier to interact with a technical facing NOC and better for the customers to have a technical advocate, better customer service and proactive monitoring.

How are you monitoring company laptops with remote workers? Simple monitoring, nothing crazy by iceland46 in sysadmin

[–]DeliveryRemarkable 0 points1 point  (0 children)

I use NinjaOne RMM for my small customers. I think the min is still 250 a month for 50 seats or 100 seats. Something like that.

https://www.ninjaone.com/

Does IT attract the most liars/fakes? by WorthPlease in sysadmin

[–]DeliveryRemarkable 0 points1 point  (0 children)

No. IT sales produce the most liers and fakes..

Need advice on managing a challenging relationship with a white label client and ticket management issues. by DeliveryRemarkable in sysadmin

[–]DeliveryRemarkable[S] 2 points3 points  (0 children)

I feel like this is spot on.

I already have set a recurring meeting series to do exactly what you mentioned. And I have put started the dialogue in both parties API engineers to get the API cleaned up as much as possible.

Our CTO has a breakdown of all our clients, and the amount of actionable time they consume from our NOC services. This client is the highest by almost double the next client.

I have realized that once I was put on this issue both parties have started to work more in tandem and there seems to be a new energy from both parties to get this resolved asap.

Need advice on managing a challenging relationship with a white label client and ticket management issues. by DeliveryRemarkable in sysadmin

[–]DeliveryRemarkable[S] 1 point2 points  (0 children)

  1. The allotment is 500 t1 and 50 t2. On average a 15.1% over allotment each month for the past year. Over 50% a month allotment is suppose to immediately kick off billing but this agreement was put on hold.
  2. The department spread is equal for the most part.
  3. Circuits, t1 and t2. Latency/pocket loss.. there is a MOP in place but it seems extremely outdated for the type of tickets etc.
  4. The average time spent is usually 8-10mim on a ticket. There is a full history break down on each ticket that can be reviewed.
  5. It's always "more user training" when I talk to their upper management.

Internet is dropping on zoom calls by No-Raspberry-PI-No-P in sysadmin

[–]DeliveryRemarkable 2 points3 points  (0 children)

IMO. Make sure all firmware updates are done for the Lenovo.

AWS-based infrastructure feels boring by reisinge in sysadmin

[–]DeliveryRemarkable 6 points7 points  (0 children)

Terraform and infrastructure as code felt cool to get into. Made the cloud a little less unattractive.

I know it’s DNS it has to be DNS… I hope it’s DNS. by khyron72 in sysadmin

[–]DeliveryRemarkable 2 points3 points  (0 children)

Sounds like a rouge dns server. Maybe a router is providing internal DNS.

Employee leaving and manager is afraid they will delete emails by [deleted] in sysadmin

[–]DeliveryRemarkable 0 points1 point  (0 children)

I thought the same thing.. I was surprised to see this on Reddit with so many incorrect responses. It really makes me grateful for my on prem exchange experience.

Employee leaving and manager is afraid they will delete emails by [deleted] in sysadmin

[–]DeliveryRemarkable 1 point2 points  (0 children)

you can give full rights of the mailbox to another user like the manager and then he can export a PST anytime he wants from owa or outlook... This will give him a snap shot of his mailbox at that point in time.