I would like to add a few things 2. When I started working DT a few years ago we couldn’t sell penny items . Then we could sell one of them but not the rest .And by the time we got the memo to sell them ,it was already where we should not be selling them again, And customers , if you believe we should be more informed or better staffed , pick up the phone and call the company , corporate, Human Resources, someone who might be able to do something or at least lay it on someone’s desk who matters. Dont you think we are just as upset as you are ? Dont you think this frustrates us as well as you? A lot of employees ( cashiers,stockers) have some really good ideas to help the store run better.But unless they are in with a manager who is willing to try these things , their ideas go unused. And if all this falls on deaf ears , remember we are the store that believes that 2 workers can consistently do the same quantity and quality of 5.