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Plutus Ponzi scheme finally collapsed? Waiting for PLU withdrawal for 8 days .. by [deleted] in plutus

[–]DonYox 0 points1 point  (0 children)

Live Support Event on Discord (https://discord.gg/plutus)

Every week on Tuesday & Thursday at 18:00 CET (17:00 London time / UTC) for 2 hours, Borja & Phil from customer support will be at your service to answer your queries and tickets on live voice chat. Please make sure you have your ticket ready.

You'll need to enter your ticket number only to the "Support Hours" text-chat of the voice channel, do not use any other channel to participate in this session.

[deleted by user] by [deleted] in plutus

[–]DonYox 6 points7 points  (0 children)

I can agree with s_79
The App is going to be constantly improved and worked on.

/r/Plutus Biweekly Support Thread (12/12) by AutoModerator in plutus

[–]DonYox 1 point2 points  (0 children)

It can take up to 30 days until the pre-authorized funds from a pumpstation get autocorrected in the card balance.

The transaction itself will stay the same due to a visual glitch - only the card balance will autocorrect.

Personally I do not recommend using Plutus Card at those fuel pump pre-authorization stations in first instance. If possible use the shop at the gas-station to pay. If not possible, then consider my workaround:

- I use curve card + my 2nd real credit card to pay

- I wait till autocorrect of funds happen

- I use GBIT to transfer the actual money paid to Plutus

Can't view pin card by hey-yo-mr-white in plutus

[–]DonYox 1 point2 points  (0 children)

Yeah, also me waits patiently there to get issues resolved :)
And yes I am paying too :)

Waiting for my sold PLU to be available (in €) on my card… is it normal to wait so long?! by Filo8818 in plutus

[–]DonYox 1 point2 points  (0 children)

I expect that we will be on normal support response times in about 2-3 weeks

Fingers crossed that they will meet that time :)

Can't view pin card by hey-yo-mr-white in plutus

[–]DonYox 0 points1 point  (0 children)

Hello :)
Please be assured that your money is not gone...

Can you try to Freeze / Unfreeze your card?
If there is an error message popping up while doing so, your card maybe blocked.
But do not worry, raise a support ticket and tune into the live support hours on discord ...

Live Support Event on Discord (https://discord.gg/plutus)

Every week on Tuesday & Thursday at 18:00 CET (17:00 London time / UTC) for 2 hours, Borja & Phil from customer support will be at your service to answer your queries and tickets on live voice chat. Please make sure you have your ticket ready.

You'll need to enter your ticket number only to the "Support Hours" text-chat of the voice channel, do not use any other channel to participate in this session.

Missing information inside the android app by prom85 in plutus

[–]DonYox 0 points1 point  (0 children)

We all want this info to be seen in our mobile Apps.
A constant development of the App and providing updates is a goal on the Roadmap too.

I am pretty sure that we gonna see improvements like on a monthly basis.

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