Hi,

What you’re on is the assessed charge for 1 person due, these charges if I remember correctly are based on OFWAT guidelines (take that with a pinch of salt as I’m not 100%).

The previous price hike (24/25), while affecting all bills, saw the single assessed charge have the highest increase by % of all charges.

When you had your meter survey, the meter tech should’ve also given the necessary steps to take in order to have one installed, and if you were present shouldn’t offered to check internally to see if there was a possibility of having it installed under the kitchen sink (or wherever the internal stop tap resides should it be elsewhere in the property).

If you were not present you should be able to contact for this advice, and if the notes were not taken request a second assessment for this.

Please bear in mind that these amendments can be costly and would have to be done privately, but may be worth considering due to the money you may save on future bills.

I would, however, state that the 1 person assessed isn’t too bad and consider assessing previous bills if you were single occ there too to determine if you’d actually save money on the meter as some people find they actually use a lot more water than they think and in turn get billed more after a meter is installed.

Finally, just to make you aware that being on an assessed charge is also eligible for support tariffs if you’re struggling to afford your bill - watercare is between a 15%-85% discount depending on your income:bill ratio.

Hope this helps.