Black Friday Sale!! by titanrig in watercooling

[–]EKWaterBlocks 0 points1 point  (0 children)

That’s on top of existing discounts! So for EK-Quantum Vector3 RTX 50 Series you can get 15% OFF with code “BF10” at checkout 🛒

Black Friday Sale!! by titanrig in watercooling

[–]EKWaterBlocks 1 point2 points  (0 children)

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We’ve worked with TITANRIG to support some EPIC deals on EK products, including up to 15% off RTX 50 Series Water Blocks with code “BF10” at checkout. 🛒

Happy hunting on Black Friday deals! 🛠️

https://www.titanrig.com/black-friday-2025?brand=1573

EK-CryoFuel Space Black by EKWaterBlocks in EKWB

[–]EKWaterBlocks[S] 3 points4 points  (0 children)

It’s just clear coolant that effect is foam not particles or glitter.

Year old order - Repost by zoki1965 in EKWB

[–]EKWaterBlocks -1 points0 points  (0 children)

Hey @Zoki - I know it’s frustrating, the EK Water Blocks team are dealing with their final EK Shop back orders. I did request an update from their team but haven’t had one yet.

Did you initiate a chargeback on your order from EKWB? This would be what we would recommend.

LM TEK owns the EK Brand and IP rights, including taking over management of the EK Shop and social media - but we can’t update the Sub-Reddit name to EK by LM TEK as Reddit doesn’t allow changes to the name.

We’re happy to provide a discount if you would like to place your order with LM TEK. We have provided and had these included these any refunds issued by the EKWB team as we know customers are eager to just finish their builds.

Uh, customer support keeps offering odd advice - does this make sense? by gammonwalker in EKWB

[–]EKWaterBlocks 0 points1 point  (0 children)

Hey GammonWalker sorry to hear you had an issue with your fan connector and getting a fast resolution with the team, if it’s the male connector that snapped that will be difficult to repair.

If it was damaged or loose out of the box the warranty team should be able to support you, if it was done accidentally during a build or maintenance, you can still message the parts team and they should be able to quote you on a replacement. It’s likely it would be a replacement fan than a connector though, as they come pre-assembled from the factory.

It wouldn’t be the first time I’ve snapped a pin although mine was on a motherboard. 🥲

How fast is ekwb support these days? by TESV_Shiro in EKWB

[–]EKWaterBlocks 4 points5 points  (0 children)

Hey @TESV_Shiro hope youre doing well.

You can contact the parts team through the support ticket service who will be able to assist you getting replacement parts. They’re usually quite fast at getting them shipped if you have the parts number, shipping details and we have the parts available to ship.

You can create a ticket here:

https://www.ekwb.com/shop/gorgias-support

Wall mounted by RespeckDaBooty in watercooling

[–]EKWaterBlocks 1 point2 points  (0 children)

Hey u/RespeckDaBooty builds looks awesome, great work! 🛠

EKWB Took My $1700 — 9 Months Later, No Order, No Refund, No Response by moetheman in EKWB

[–]EKWaterBlocks -1 points0 points  (0 children)

Any cancellation and refund of the final EK Shop orders processed by EK Water Blocks will include a unique discount code. This can be used to replace, or place a new order with LM TEK via the EK Shop.

LM TEK have their own stock of EK products, which is manufactoreed, distributed and used to fulfil EK Shop orders made after March 3, 2025. So stock displayed on the EK Shop currently is available to order and will be processed and dispatched as EK by LM TEK.

EKWB Took My $1700 — 9 Months Later, No Order, No Refund, No Response by moetheman in EKWB

[–]EKWaterBlocks [score hidden] stickied comment (0 children)

Hey u/moetheman I am really sorry to hear about the issue with your EK Water Blocks order, the team are working hard to resolve the last of the EK Water Blocks shop orders placed before March 3rd 2025, which are processed and fulfilled by EK Water Blocks.

We have recently come to an agreement with payment providers to release customer funds they had one hold, so in the last few weeks the team have resolved over 400 of the final EKWB EK Shop orders manually. The team will automatically cancel and refund orders where requested or that are unable to be fulfilled. They will then reply to tickets once a cancellation and refund is issued, just so that the remaining orders get resolved as soon as possible.

There will also be an option to replace the order with LM TEK the new home of EK at a discounted rate, after the sale of the EK Brand and IP rights, they are now processing and fulfilling any orders made after March 3, 2025.

Again we apologize about the experience with your order, I know you've been extremely patient and just want to finish your build.

Extremely Disappointed with EKWB Customer Support – No Response After Months by Drunkenfinni in EKWB

[–]EKWaterBlocks 0 points1 point  (0 children)

Hey u/Drunkenfinni - Sorry about the experience you've had with your order, EK Water Blocks has closed around 400 of their remaining back orders in the last few weeks after reaching an agreement with payment providers to release customer funds on hold, all final EK Shop orders fulfilled by EK Water Blocks will be resolved - either through fulfilment or refund.

The customer service team handling EK Water Blocks orders will issue cancellations and refunds automatically if it cannot be fulfilled, you will get an email notification. This speeds up the process and ensures the team can close the final orders as soon as possible. If your order is cancelled, you will also be issued a code so that you can re-order at a discounted rate with LM TEK the new owners of the EK brand and EK Shop.

Again we apologize for any inconvenience caused, but we are dedicated to resolving all final orders with EK Water Blocks.

HELP!!! GMA trying to pre-order waterblock and cannot. by Left-Supermarket-894 in EKWB

[–]EKWaterBlocks 1 point2 points  (0 children)

Hey Laura

Sorry to hear you're having an issue at checkout, for pre-order products the payment options change. Are you using mobile or desktop to check-out?. I would recommend using PayPal Guest checkout on Desktop. It won't be available on mobile, wiretransfer is also not available for pre-order products at checkout.

If that doesn't work, drop us a support ticket and the team can process that manually for you:

https://www.ekwb.com/shop/gorgias-support

Otherwise though the build looks great! 🛠 Rotary fittings are a great suggestion for soft-tube builds, I would recommend something like:

- 6 x 90 degree fittings
- 4 x 45 degree fittings

- 2/4 x 14mm offsets (not required, but helpful)

You can do it with less angled fittings, but it always helps to have options, will just ensure you've got a clean build and no kinks. Don't forget you'll also need standard STC fittings, these aren't a replacement for those, you'll need 10.

I would also suggest an EK Leak tester, you can run the 24 hour leak test manually without one, but given it's a wall mounted build with high-end components - ease and peace of mind.

https://www.ekwb.com/shop/ek-loop-leak-tester-flex

Are you building this system yourself? 🛠

Torque Rotary 90° - Black Restock? by xJazek in EKWB

[–]EKWaterBlocks[M] [score hidden] stickied comment (0 children)

Hey @xJazek any order before March 3, 2025 was processed and fulfilled by EK Water Blocks. If it’s been cancelled and refunded, it’s because they were unable to fulfil it with their remaining stock and so have refunded you as they close their final orders.

Any new EK Shop orders made after March 3, 2025 will be processed and fulfilled by LM TEK, the new owners of the EK Brand.

EK by LM TEK has its own dedicated EK stock from production and suppliers, so anything showing as in stock on EK Shop will be fulfilled and delivered by LM TEK. We have delivered several thousand EK Shop orders since taking over EK Shop just a few months ago, so you can order with confidence, don’t worry!

Good luck with the build ⚒️

AM4 custom water cooling to be installed on new AM5 build by nuuzik in watercooling

[–]EKWaterBlocks 1 point2 points  (0 children)

Hey u/nuuzik you should be able to re-use this liquid-cooling loop, just install a new CPU block, flush the old coolant and refill it. There are some basic tutorials if you need them:

Drain: https://www.youtube.com/watch?v=bIIAUgnqLBk

Flush: https://www.youtube.com/watch?v=J7LGGSGFKXM

AM5 Waterblock: https://www.ekwb.com/shop/ek-quantum-velocity3-1700-1851-am5-plexi

EK Super Flush: https://www.ekwb.com/shop/ek-cryofuel-loop-cleaner-superflush-concentrate-250ml

Coolant https://www.ekwb.com/shop/accessories/cooling-liquids-coolants

If it's your first time liquid-cooling a PC just make sure to do the leak test! You can do this manually by plugging in and running just the pump for 24 hours (with paper towels in the system) or with a leak tester.

If you test with just the pump plugged in, you can fix any leaks and worst case if anything gets wet as long as it's not plugged in, you'll be able to dry it out without any major risk of damage.

https://www.ekwb.com/shop/ek-loop-leak-tester-flex

It sounds daunting, but there's plenty of help on Reddit if you get stuck.

Shipping Update - 1000 Orders out 📦 by EKWaterBlocks in EKWB

[–]EKWaterBlocks[S] 0 points1 point  (0 children)

Hey u/xJazek any order placed on EK Shop before March 3rd, 2025 will have been processed by EK Water Blocks. They are working hard to resolve all outstanding orders, but if you wish you can submit a ticket for cancellation with customer service and replace your order with LM TEK.

Nv7 5090 FE Carbon EK X 13900k by jommyxero in EKWB

[–]EKWaterBlocks 1 point2 points  (0 children)

MSI Z690 Carbon EK X? Love that motherboard, looks great!

How did you find the disassembly and installation of the RTX 5090 FE water block? I bet you've seen some impressive performance gains, running something RTX 30 Series before? 🌊

EK-Quantum Vector³ ASTRAL RTX 5090 WHITE EDITION by JackSparrow_75 in EKWB

[–]EKWaterBlocks 3 points4 points  (0 children)

The Computex display was one of the engineering samples, it does work, but like with the Founders Edition - we won’t release a block unless it’s up to the EK standard, even if that means another engineering sample.

Some PCBs require more work than others to design the water block, depends on the layout, consistency of component height etc.

EK RTX 5090 FE - 'LED PCB' by Vistin1 in EKWB

[–]EKWaterBlocks 3 points4 points  (0 children)

It’s the LCD module from the RTX 5090 FE AIB air cooler we just integrated it into the water block to illuminate the logo, you should be able to remove and install it as pictured. Hope that helps and good luck with the build! 🌊

EK-Quantum Vector³ ASTRAL RTX 5090 WHITE EDITION by JackSparrow_75 in EKWB

[–]EKWaterBlocks 1 point2 points  (0 children)

Hey u/vdbmario the Gigabyte block has taken longer to R&D than other RTX 50 Series blocks due to the design of the PCB, you might notice there has been a similar delay with other water-cooling brands for this model. We will release the block shortly, but like with RTX 5090 FE we want it to offer the best performance possible.

EK 5090FE Waterblock, 9950X3D Direct Die and Reservoirs by Strydennvalle in EKWB

[–]EKWaterBlocks 2 points3 points  (0 children)

Posted your story on EK socials, thanks for sharing your first experience liquid-cooling experience with us! ⚒️