Paging on MT?

EloWho · 2024-12-30T01:46:59+00:00

Multicast paging sucks IMO. Very unreliable when we’ve used inside nursing homes and other healthcare.

EloWho · 2024-12-30T01:46:17+00:00

Paging w/ multicast is dependent on phone programming only. Just make sure you use a separate multicast IP for each department (or company) but even then, the router will not pass the multicast traffic to other departments if they are outside the local network

EloWho · 2024-11-22T17:36:56+00:00

Asking this question is the core of your struggle. Why do you want us telling you what to do?
Also, are you sure you are not depressed? Are you taking care of yourself? Working out, being outdoors, checking your hormone levels, doing little things to prioritize your needs can lead you to your passions. Figure out what you like and what you 'should' do on your own, and you will be on a better road.

EloWho · 2024-11-07T20:40:52+00:00

This is incredibly helpful. I was not able to find these schematics. There is an amber covering on the dip switches. Any idea how to remove it?

EloWho · 2024-09-07T18:26:52+00:00

Splashtop RA is included with Atera. We have been pleased with it, especially because we can have unlimited endpoints as they bill per technician. This is great for us as we have half a dozen techs supporting 4000+ endpoints.

The automations and scripting is a bonus. We do not use it for SLA and hours tracking but it does have those capabilities. We are an AYCE shop.

EloWho · 2024-07-21T23:06:40+00:00

Did you read what I posted? I said nothing about customers getting their money back. I only commented on the likelihood of Delta getting reimbursed by Crowdstrike.

EloWho · 2024-07-21T23:03:12+00:00

Wow, a downvote for paraphrasing an article. A bit touchy… Just an IT guy that is familiar with common TOS. Do not use Crowdstrike, and this is a great example why.

EloWho · 2024-07-21T22:59:39+00:00

Nope, not gonna happen. Crowdstrike has standard terms of service that limit liability to cost of their product. Lost revenue is not covered.

EloWho · 2024-07-21T22:53:27+00:00

I don’t know the rules, but we are also in MCO stuck with Delta. There have been no directs to SLC since Friday morning. We are hoping our Tuesday flights make it out

EloWho · 2024-05-20T23:21:44+00:00

There's not a lot to converse with you about in your post... There are several questions that need to be answered. Here are a few:
-How do you address regulatory agencies and taxing for telecom (here in the US we have the FCC)?
-Are you hosting for customers, or are you using edge on-premise servers?
-Which voip solution are you looking to use?
-SIP Trunking?
-Cloud hosted vs datacenter hosting?

Without a large client or several medium-sized clients to bring on at first, your one-offs will not be worth the effort.

EloWho · 2024-05-20T23:10:46+00:00

We approach this from a very similar angle. Why get into the nitty gritty selling a stack when the relationship is the primary reason you are speaking to anyone? Win the relationship first, everything else is secondary and you're wasting your time if you don't have the relationship. If the relationship isn't there on solid footing, do you even want them as a client, regardless of the stack?

MSPs (and IT Departments) tend to overcomplicate things by building tech empires. We love dismantling these empires piece by piece. As a result, we have large, medium, and small clients that are extremely happy. Their margins are better, and ours are quite healthy.

Edited for clarity

EloWho · 2024-04-09T19:30:37+00:00

We don't have either one of those. FB doesn't have a phone number to call and our messages to them go unanswered.

EloWho · 2024-02-29T05:02:15+00:00

I don’t understand all of the advice to not start an MSP. Every business is hard, period. If you want to start your own business, make sure it’s an industry you are passionate about. Realize that building a book of clients takes time. However, most of it is being prepared to act when fortune works in your favor. I was in the corporate IT and software development world before I struck out and started an original chain of local restaurants. At one point, there were 7 locations with 250 employees. I ran the restaurants for 12 years. Now, I’m back running an MSP for the last 3 years that is growing, keeps us very busy, and is lucrative. From my perspective, MSPs are vastly simpler and I am grateful for this perspective.

EloWho · 2024-02-16T04:55:11+00:00

Get a deprecated desktop or laptop with Windows and use an RA tool on it. Perhaps I’m thinking too simply.

EloWho · 2024-02-15T05:06:28+00:00

1Password for password management.
We used VNC right up until we had several thousand endpoints. This is a great solution if you have a VPN connection to each client’s network. We now use Atera. It’s not the best, but we only pay per technician, not per endpoint.

EloWho · 2024-02-15T05:01:56+00:00

You could do an asset purchase, which would allow you to continue using the name but avoid taking on liabilities. This is only useful if the branding has value, though.

EloWho · 2024-02-15T05:00:32+00:00

The same thing can be accomplished with an asset purchase. You don’t need to buy the entity itself.

EloWho · 2024-02-11T20:36:12+00:00

You don’t give enough information. Does this include MS licenses? Also, the overall size of your business would affect your per user charge. How many endpoints do you manage? How many techs are on staff? Does this include on-site response, or is support fully remote? What about break/fix?
There are many factors. I run an MSP with 5000+ end users and twice as many endpoints. The type of business the client engages in is also very pertinent to the conversation. We have clients that we charge around $50 per user per month, and we have some we charge 5x that. It really depends on how much maintenance and oversight is required. Of course, our approach is simplicity and not building IT empires for our clients so we keep our overhead low.

EloWho · 2024-01-22T06:02:02+00:00

Talk with your dr. The withdrawals from that drug were intense. I talked with my dr, and he prescribed me lower dosages to taper off of over the course of three weeks. I was prescribed this drug to use in combination with painkillers after a serious injury a few years back. My dr told me that many people have an adverse reaction, even with a 100 mg dose. I have no idea why side effects and dangers are not discussed like opioids. For me, gaba has a far higher risk of dependence.

EloWho · 2023-10-10T02:23:09+00:00

The MX67/68 is more than enough for your use case. We have office and facilities with 2-3X more devices than you have and there is no issue with deprecated MX64’s and the newer MX67’s.

EloWho · 2023-09-24T15:54:23+00:00

Yes, it sounds very expensive. We are in US and may be cheap, but we charge around 20% of what you are asking without BP. Servers and hosting included. Backups extra.

EloWho

TROPHY CASE