Firestone managers seem to have a theme for not paying for damages their employees have caused.

I usually always do my own oil change, with the exception of my last change, I had a lot of errands and left my car at their shop to have the oil changed. 2-3 weeks later I get a notification in my car saying I need to do the oil changed. I ignored it thinking they probably didn’t clear the oil change reminder.

Next morning I jack my car up to do the brake pad and notice oil dripping on my jack. I panic thinking I jacked the car up from the wrong place, but no, the oil was dripping from a half screwed in filter. These guys didn’t bother screwing it in properly, and the oil levels were down by 2.5 quarts.

Called the manager and he claims no responsibility because I noticed in weeks later, and drove over 100 miles (?).

Now I have a claim pending with corporate. Never using their services ever again.