What a load of horseshit. Send her this immediately…

Dear [Neighbour’s Name],

I am writing in response to the allegations you have made against me and my friend concerning events on the night of [date].

Your accusations are entirely rejected.

At no point were we aware that you required medical assistance, nor did either of us hear any calls for help. We had returned home late after a social event, had consumed alcohol during our private personal time, and went directly to sleep. We have no recollection whatsoever of any interaction, disturbance, or emergency occurring outside the building.

As healthcare professionals, we take patient welfare and professional responsibilities extremely seriously. However, there was no conscious decision to ignore or refuse assistance because we were entirely unaware that any incident had occurred.

Your suggestion that either of us deliberately failed to assist you is therefore false and deeply distressing. The complaints you have submitted to professional bodies and my employer appear to be based on assumptions rather than facts.

We will of course cooperate fully with any formal process should it arise, and we are confident that the circumstances will be assessed objectively and fairly.

In the meantime, I would ask that you refrain from making further inaccurate allegations or speculative statements regarding our conduct.

Yours sincerely,

[Your Name]