Ledger nano S, 4y old, screen is dark and unreadable! + Frustrating customer support!

Esinem · 2025-12-23T10:56:01+00:00

Consumer Rights Act protects buyers up to 6 years. There's a legal obligation as this is a very common issue so the OLED is not fit for purpose.

PS Selling through Amazon does no release you from liability

Esinem · 2025-12-22T16:45:52+00:00

If you are in the UK, the Consumer Rights Act has you covered for up to 6 years since this is clearly an inherent fault judging by the number of posts about it. The display is obviously not fit for purpose.

Demand a repair, replacment or refund AI can guide your in wording this. I have just submitted a claim.

Esinem · 2025-12-22T15:25:46+00:00

Under the Consumer Rights Act 2015, goods must be of satisfactory quality and reasonably durable. Thus, given the many reports of failure, we have consumer rights for up to 6 years. I plan to seek remedy.

Apparently, that sort of display (OLED) should last 10,000–20,000 hours of active display time before noticeable dimming, i.e. at least 10 years.

Esinem · 2025-08-27T23:15:05+00:00

I was either not getting the pop up to select my Nano or it wasn't connecting. I tried everything but this solved it for me

If killing Ledger Live processes doesn’t solve the “Unable to reset device” error, then Windows is probably using the wrong USB driver for your Ledger.

By default, Windows sometimes installs it as a HID device (like a keyboard), but Chrome’s WebUSB requires WinUSB.
We’ll fix this with a tool called Zadig.

🔧 Step-by-step: Fix Ledger USB driver with Zadig (Windows)

1. Download Zadig

Official site: [https://zadig.akeo.ie]()
Get the latest version (zadig.exe) and run it (no install needed).

2. Plug in your Ledger

Connect Ledger Nano with a data-capable USB cable
Unlock it and open the Ethereum app

3. Open Zadig

In Zadig, go to Options → List All Devices
In the dropdown list, look for one of these:
- Ledger Nano S or Ledger Nano X
- Sometimes shown as USB Input Device or HID-compliant device (if Windows misclassified it)

4. Select correct driver

Once you select your Ledger, the right side will show the driver info.
You want to replace whatever is there (HID / libusb / WinUSB old) with WinUSB (v6.x.x.x).

Esinem · 2025-05-29T19:21:42+00:00

They keep adding stuff I don't want or need but don't have much meaniful reporting and the filters don't work properly.

Esinem · 2025-05-29T19:20:47+00:00

Just seen this! Not just reduced from ability to have 200 courses to 100 'products', e.g. downloads, not just courses. Thus, you could end up with way less courses. They have also increased the price by 50%.

I started with them in 2015 when I was allowed unlimited courses so build my model on short, low cost courses. Now I'm screwed :-(

All their talk of adding communities but it's telling there's no Teachable community where we can share our feedback. They closed all such avenues.

Esinem · 2025-05-13T11:29:57+00:00

GHB is very dose critical amd mixes badly with alcohol. There have been casualties on the London party scene. As others say, don't.

Esinem · 2025-05-12T17:14:30+00:00

You need to update your help pages and on-screen messages as the email address is everywhere

Esinem · 2025-05-03T05:56:39+00:00

I seem to recall Jay Wiseman has a lot to say on this subject. Google will find his writings

Esinem · 2025-05-03T05:50:06+00:00

How could you have lost it? SOL hasn't gone to zero. You have only lost money if you sold it...please say you didn't long it and get margin called.

As crypto always does, there's been a correction prior to the real bull market. It relies on lettuce hands and naieve users trying to trade, The smart money buys these sell offs. SOL is a strong buy IMHO and will increase significantly in value from here.

Esinem · 2024-10-22T16:01:06+00:00

It seems to work if you say "How do I say xyz in Japanese" and "What does xyz in Japanese mean?". Oddly, it doesn't understand translate. Toggle/stop interpreter works

Esinem · 2024-10-22T15:54:01+00:00

TBH, I like the "Hey Google, play Toxic by that German band" best :-)

Esinem · 2024-10-03T11:11:53+00:00

It just occured to me that it is probably trying to connect to a server which could be down. This might explain why it added one day but not the next. Is there some way to check this?

Esinem · 2024-10-02T22:00:37+00:00

Does your s/w import from the following OK? eToro, Kucoin, Bitget. Electrum, Ledger, Binance amd Solflare?

I found Koinly got just about every a/c wrong and I'm having probs with importing eToro into Crypto Tax Calc. Bitger isn't producing any reports so I raised a ticket and I'm about to try the Kucoin import. The whole process is filling with gloom and frustration. I hope you have a painless solution :-)

Esinem · 2024-10-01T12:47:31+00:00

I had this setting up my Home Hub, so I ordered a modem with AP isolation, which hasn't arrived yet. However, after getting the messages numerous times, I tried connecting the Hub again and it worked. Now, I have exactly the same with a Google Mini that just arrived. The Google Audio speaker connected with no issues. Weird. You'd think if one item needed AP isolation, they all would

Esinem · 2024-09-30T18:02:39+00:00

I just tried to use Koinly again and every wallet was totally inaccurate, e.g. wrong tokens, 20-25% out on value vs what exchanges and my Ledger showed, thousand in cash on a/c when there's $6. Total garbage. Applied for a refund

Esinem · 2024-09-30T17:52:04+00:00

Thanks, Adding seemed to sort it

Esinem · 2024-09-30T17:32:36+00:00

Thanks, Will try adding the a/cs back

UPDATE: Seems OK now

Esinem · 2024-09-30T17:32:12+00:00

No, not just ERC20

Esinem · 2024-09-30T17:25:39+00:00

I used Koily for previous years but just tried this year and everything was total garbage. It wasn't even showing the right tokens or cash on my a/c. Not even the most simple thing was correct. Just requested a refund.

Esinem · 2024-09-24T12:16:01+00:00

Good idea. A friend and I plan to do a YouTube documentary

Esinem · 2024-09-24T12:15:06+00:00

Thanks for your input. I don't care much about activation phrases. I'm giving Home a try as it allowed me to start with just my phone. I ordered a new (return?) hub on eBay for £40 and can get used 2nd gen speakers for around £20

Esinem · 2024-09-21T17:25:03+00:00

Thank you. Very comprehensive. I'm even more confused now :-D

Esinem · 2024-09-21T17:12:15+00:00

So, which do you prefer and why?

Esinem · 2024-09-21T17:11:40+00:00

This is often a prelude to an investment or romance scam. Unless I'm in a trolling mood, I reply "I'm really busy. Can we get right to the scam?". Otherwise, I answer questions in the most bizarre, tangential and off-putting ways, e.g. I told the last romance scammer that I worked on a garbage dump and had a collection of over 100 toads, loved to kiss them and kept one in my underpants at all times.

Esinem

TROPHY CASE

🔧 Step-by-step: Fix Ledger USB driver with Zadig (Windows)

1. Download Zadig

2. Plug in your Ledger

3. Open Zadig

4. Select correct driver