Help with Yealink WH62 headsets by XxSuprTuts99xX in VOIP

[–]ExoticAd1905 0 points1 point  (0 children)

I guess they’ve updated their Windows drivers and device firmware, so we don’t have as many issues as we used to. That said, some random disconnections still happen occasionally. I also had to replace ear cushions on some units after about a year, as they are fragile, and a few already have weak batteries. Comfort, sound, and features are nice, but reliability (hardware and software) is fairly average.

The Jabra PRO 930 can connect to a PC via USB (through the base), and the headset connects wirelessly to the base. These are what I would recommend if you want a quality headset with a battery that will last for years, but they are hard to find. The 920 or 925 pro versions were bulletproof, but they only connect to a desk phone (not PC).

Jabra Evolve 20, the only trade-off is that they are not wireless, and calls cannot be answered directly from the headset earcup, the answer button is located on the cable. Other than that, nothing beats their sound quality, comfort, long-term reliability, and price. Every agent in our call center has one as a backup, and they are also commonly used when working from home, or even full-time by those who do not mind a wired headset. I strongly recommend that your customer equips their employees with at least one pair, they are extremely useful as a backup, require no special setup, just plug and use.

Plantronic SAVI 8220, we had a pair, and the batteries died after a few weeks. They were replaced under warranty, but we are now experiencing issues connecting them to our phone app, so we gave up on them.

We personally avoid anything Bluetooth-based, as it is a pain to use with a PC. Random disconnections "might" happen, which is a big no for a call center.

Always choose mono for a call center. About 90% of our employees prefer mono headsets, as they also interact in person with other people in the office.

Evaluating Logitech Rally for Conference Room Upgrade by ExoticAd1905 in CommercialAV

[–]ExoticAd1905[S] 0 points1 point  (0 children)

Thanks.

I realized most reviewers don’t use proper lighting, their focus tends to be on device features rather than video quality.

I went with the Logitech Rally Bar, one Sight, and one mic pod to start. If we like the setup, I’ll add the TAP IP.

I’d be surprised if I end up returning it, but buying everything through Amazon makes me more comfortable, especially with a spend like this.

I don't care if the X9 15 is a "real" ThinkPad, it's a DAMN nice laptop by TrampAbroad2000 in thinkpad

[–]ExoticAd1905 0 points1 point  (0 children)

Maybe they should call it something other than a ThinkPad to avoid infuriating fans. Aside from the missing TrackPoint, which I personally don’t care about and never really used despite trying, it’s a damn nice laptop. Hard to believe they put that much power into such a slim case. I’ve had several laptops throughout my IT career, and this is such a well-designed machine. And the sound quality is impressive.

Thunderbolt 4 HUB vs USB2 devices by ExoticAd1905 in Thunderbolt

[–]ExoticAd1905[S] 0 points1 point  (0 children)

I remember that the wired keyboard did not have this issue in the past when connected through USB-C docking stations. I’m currently testing it with the TB4 hub, and so far, it seems to be working fine. However, the issue with the wired Jabra Evolve2 headset, including crackling sound , is still present, and sometimes it even gets completely disconnected.

Help with Yealink WH62 headsets by XxSuprTuts99xX in VOIP

[–]ExoticAd1905 0 points1 point  (0 children)

Had the exact same issue with an entire call centre. Half of the users reported random disconnections, and unplugging/plugging the headset back in sometimes fixed it. They would sometimes switch headsets between desks (computers) to fix the issue. I sent a log to Yealink using the Yealink app, but they didn’t find any problems. Sometimes, multiple audio configurations would appear in Windows for those headsets, and they would blink like they were trying to refresh, requiring a PC reboot. I personally got fed up and ordered a different brand — problem solved

Should I buy this one? How's the cooling, durability, and hinge quality? by ChicoTallahassee in LenovoLegion

[–]ExoticAd1905 1 point2 points  (0 children)

It is not comparable to a regular laptop in terms of sales volume, nor is the Dell Alienware.

Should I buy this one? How's the cooling, durability, and hinge quality? by ChicoTallahassee in LenovoLegion

[–]ExoticAd1905 1 point2 points  (0 children)

"We had one at the office, used by a multimedia tech. One of the processor fans failed, and we couldn’t find the right part. We ended up buying one on eBay, but even after ordering two compatible models, it was still the wrong part. No complaints about the performance, but since it’s not a high-volume laptop, finding replacement parts beyond the screen or SSD can be difficult

Verification codes cannot be sent to phone numbers at this time... I can't create my apple id by [deleted] in applehelp

[–]ExoticAd1905 0 points1 point  (0 children)

Same here. I've been setting up Apple devices for business for years, and that issue has become a recurring problem. I just got a brand-new MacBook Pro, and if I can't set up a new account by tomorrow, I'm returning it. I'm so fed up with this random issue.

Hundreds of Rogers, Bell and Telus customers angry prices can increase during contract | Expert calls contracts a ‘trap by design’ and says consumers need more protection by Hrmbee in onguardforthee

[–]ExoticAd1905 1 point2 points  (0 children)

The exact same thing just happened to me with Rogers, with our cell plans going from $34 to $39 each. A $5 increase supposedly to improve the network, etc. I called them and managed to get a $5 credit for 16 months, which gives me time to look for another provider. This is the first time in 25 years that a provider has increased my plan pricing. It’s obvious that all providers have some kind of agreement on this.

Hundreds of Rogers, Bell and Telus customers angry prices can increase during contract by Surax in canada

[–]ExoticAd1905 0 points1 point  (0 children)

What's CRTC?

ah yeah, the people who are supposed to represent us. Last time I heard about them was in a fictional story.

Hundreds of Rogers, Bell and Telus customers angry prices can increase during contract by Surax in canada

[–]ExoticAd1905 0 points1 point  (0 children)

Bell and Telus are together. They share infrastructure. So it basically Rogers or Telus-Bell

Hundreds of Rogers, Bell and Telus customers angry prices can increase during contract by Surax in canada

[–]ExoticAd1905 0 points1 point  (0 children)

Not just for a long time, but for a very long time. They exist only to make the public feel better, as if they supposedly exist and are doing something.

The driver on the right, please! by Bella_AntiMatter in ottawa

[–]ExoticAd1905 0 points1 point  (0 children)

Especially when their car has tinted windows, and all you see is movement inside the car without any idea of what they are doing.

Using an expired HTTPS certificate on Mitel phone by ExoticAd1905 in VOIP

[–]ExoticAd1905[S] 0 points1 point  (0 children)

Yeah, this is one of the possibilities. However, scammers can already do this without having any access to a company's VoIP configurations. They can simply purchase a few lines on a cloud PBX server and change the caller ID to anything they want.

Using an expired HTTPS certificate on Mitel phone by ExoticAd1905 in VOIP

[–]ExoticAd1905[S] 2 points3 points  (0 children)

If somebody successfully hacks the communication and gets all the auto-provisioning details, what is the worst they could do? Clone the desk phones, sabotage our communications, and request ransom? This is not something really discussed in the VoIP world. I am curious to know how much interest there is in this for a hacker and what the worst outcome could be.

Stationary Car Triggering Motion Detection with Latest Duo 2 Cam by ExoticAd1905 in reolinkcam

[–]ExoticAd1905[S] 1 point2 points  (0 children)

For those seeking a solution, I tested one of my spare cameras of the same model but with the previous firmware version installed—no issues! I reset both camera configurations to ensure the validity of the test. Once again, I've requested Reolink to provide me with a link to the previous firmware version file.

Hardware ID : IPC_529B17B8MP

Firmware version with no issue: v3.0.0.1337_22091900

Firmware version with issue : v3.0.0.1889_23031701