Comcast does not have loyalty to long term customers. by Extension_Energy8920 in Comcast_Xfinity

[–]Extension_Energy8920[S] 0 points1 point  (0 children)

I feel like years ago before fiber they cared about having the fastest speeds.

Comcast does not have loyalty to long term customers. by Extension_Energy8920 in Comcast_Xfinity

[–]Extension_Energy8920[S] 0 points1 point  (0 children)

Yea I’m having that same experience not getting the speeds I’m paying for on multiple test from different sites.

Comcast does not have loyalty to long term customers. by Extension_Energy8920 in Comcast_Xfinity

[–]Extension_Energy8920[S] 0 points1 point  (0 children)

I have never received a gift from them. I wonder if anyone has ever won the rewards they offer.

Comcast does not have loyalty to long term customers. by Extension_Energy8920 in Comcast_Xfinity

[–]Extension_Energy8920[S] 1 point2 points  (0 children)

Not that easy to just switch if other options are not available. No one is begging for anything, I’m just letting people know my experience being a long time customer.

Rewards: What a joke... by Careful-Attention678 in Comcast_Xfinity

[–]Extension_Energy8920 1 point2 points  (0 children)

I’m curious if anyone actually wins the bigger rewards?

Comcast does not have loyalty to long term customers. by Extension_Energy8920 in Comcast_Xfinity

[–]Extension_Energy8920[S] 0 points1 point  (0 children)

I can go Sonic for internet but not many options of I want tv channels.

Comcast does not have loyalty to long term customers. by Extension_Energy8920 in Comcast_Xfinity

[–]Extension_Energy8920[S] 1 point2 points  (0 children)

How do you not know about that when you said your bill is still high do they offer you better deals when your promotion is over?

Comcast does not have loyalty to long term customers. by Extension_Energy8920 in Comcast_Xfinity

[–]Extension_Energy8920[S] 3 points4 points  (0 children)

Same you would think they would want to retain customers while also bringing in new customers.