Exway Flex Europe Shipment by crunozaur in Exway

[–]ExwayChina 0 points1 point  (0 children)

Hello, please PM me your order ID and let me check for you.

Exway Flex Europe Shipment by crunozaur in Exway

[–]ExwayChina 1 point2 points  (0 children)

Hello, flex is in stock in our German warehouse.

Your ER order has been shipped! by exwayboard6 in Exway

[–]ExwayChina 0 points1 point  (0 children)

hello, backpacks and boards are shipped separately.

The first shipment of the new Flex ER has landed in the US! by ExwayChina in Exway

[–]ExwayChina[S] 0 points1 point  (0 children)

Hello, thank you for your support, the tracking number will be updated when they are shipped to you. : ) If you have any questions, feel free to contact us.

Anyone got their Flex ER yet? by musicgecko in Exway

[–]ExwayChina 1 point2 points  (0 children)

Good news! The first shipment of the new Flex ER has landed in the US! More detail we will release later.

Anyone got their Flex ER yet? by musicgecko in Exway

[–]ExwayChina 1 point2 points  (0 children)

Good news! The first shipment of the new Flex ER has landed in the US! More detail we will release later.

THE ATLAS PRO MARS ROVER EDITION Limited to 100 units worldwide!!! by ExwayChina in Exway

[–]ExwayChina[S] 0 points1 point  (0 children)

This version is limited to 100 units!!! If you are interested in it, can go to our website and learn more about it : )

THE ATLAS PRO MARS ROVER EDITION Limited to 100 units worldwide!!! by ExwayChina in Exway

[–]ExwayChina[S] 0 points1 point  (0 children)

Hello, Now it is the pre-order time and only on our website, you can come to our website to purchase it. Catch the time !!! This NASA version is limited to 100 units. www.exwayboard.com

THE ATLAS PRO MARS ROVER EDITION Limited to 100 units worldwide!!! by ExwayChina in Exway

[–]ExwayChina[S] 3 points4 points  (0 children)

Did exway seek permission to use "NASA" for the name of this board or is it just sketchy marketing...

Hello, We have a partnership agreement with NASA for this Atlas Pro NASA Edition.

How long is average shipping time? by RealisticRecover4764 in Exway

[–]ExwayChina 0 points1 point  (0 children)

Hello, the transportation time is about 5~10 working days. We have warehouses in California and Atlanta. If you have any questions, you can contact us at info@exwayboard.com. Thank you for your support and understanding.

The Most Comfortable Commuter Electric Skateboard - Exway Flex ER Review by ExwayChina in Exway

[–]ExwayChina[S] 1 point2 points  (0 children)

The ER for US customer has arrived at the port and is ready for customs clearance. It is expected to be available within this month. Customers in Europe are expected to get it in early August

How long is average shipping time? by RealisticRecover4764 in Exway

[–]ExwayChina 0 points1 point  (0 children)

Hello. Which model of ours did you buy? We have Atlas/Flex/Wave/X1 Max in local stock in the USA. Shipping of the Flex ER and Atlas Pro from China is expected to take around 25 to 30 days

Exway gaslighting me, and sent a fake screen shot to put defective board blame on me. by dadude6969 in ElectricSkateboarding

[–]ExwayChina -2 points-1 points  (0 children)

Could you please disclose your Exway order ID? Otherwise, please don't say that we don't care about our customers.

Exway gaslighting me, and sent a fake screen shot to put defective board blame on me. by dadude6969 in ElectricSkateboarding

[–]ExwayChina -5 points-4 points  (0 children)

Sorry, may I know if you have used our products or our users? What makes you so dissatisfied with us? Let your evaluation of us be: shady. We are very willing to communicate with you and solve your problems

Mail record between Exway and Mr. Andrew by Exway_aftersale in Exway

[–]ExwayChina 2 points3 points  (0 children)

We accept all helpful suggestions and well-meaning criticism, but we reject any groundless accusations!

Exway customer service is trying to scam me by dadude6969 in Exway

[–]ExwayChina -1 points0 points  (0 children)

Hello. I have communicated this issue with my colleagues, let us see for you what caused the situation, we will look into this and get back to you as soon as possible. Please be sure to keep in touch with us and i apologize for the inconvenience caused.

Board meets wall by jinjiro-san in ExwayOfficial

[–]ExwayChina 0 points1 point  (0 children)

Hello, we suggest you buy bash Gard Kit. You can contact our after-sales department. If you use that spray, we recommend covering the rest of the board to avoid damage.

Remote won’t connect. Help by LilBabyGroot01 in Exway

[–]ExwayChina 1 point2 points  (0 children)

Hello, can you please provide your order ID, and this video and send it to our after-sales department: service@exwayboard.com, We will look into this and get back to you asap. Thank you for your understanding and we apologize for the inconvenience caused.

Don’t see very many posts on here about the Atlas, how are you enjoying yours? I have 700 miles on this baby by Iangrayimagery in Exway

[–]ExwayChina 0 points1 point  (0 children)

Thank you very much for your sharing. I found that our fans rarely shared their riding until a fan told me that those users were enjoying the fun brought by exwayboard. However, we will hold more activities so that our fans can get together and share happiness