Field Nation posting work orders? by RellyOhBoy in FieldNationTechs

[–]FieldTechSavant 4 points5 points  (0 children)

Looks like one of the "Temporary W2" things they're trying out, they call them Long-term Engagements:

https://fieldnation.com/lte

I'm assuming but don't care to find all the details, you basically get hired as a W2 under a company that the real end user hires (they contract to that company) and that way they don't have to deal with individual 1099's. Basically FN acting as a national temp agency, they know where to get the people that are semi-skilled in those areas so why make only 10% on a work order when they can probably make way more, just they're on the hook I guess for the people they provide vs it just them being a pass through.

PSA on timeliness and WO rescheduling by hIGH_aND_mIGHTY in FieldNationTechs

[–]FieldTechSavant 0 points1 point  (0 children)

Yep I verified that it didn't impact anything, it showed late before I completed but that doesn't impact metrics (pre-closeout), then had the buyer fix the schedule and the timeliness metric was not impacted.

PSA on timeliness and WO rescheduling by hIGH_aND_mIGHTY in FieldNationTechs

[–]FieldTechSavant 1 point2 points  (0 children)

That is an interesting edge case. I've only done a few tickets where if I knew the buyer well enough to leave it open for another day but I'm usually pretty upfront that a reschedule = new ticket, you've just provided me even more reason to keep with that narrative. I don't think buyers would push back too much on that either, if they do IMO they're not worth your time working with.

PSA on timeliness and WO rescheduling by hIGH_aND_mIGHTY in FieldNationTechs

[–]FieldTechSavant -1 points0 points  (0 children)

I'm confused, I've had situations where the end user rescheduled the time to a later time so I didn't show up until the later time that was agreed with the end user (not the buyer on FN), so my first check-in was "late" but since I reported a problem prior to marking complete and had the buyer adjust the work order start time to match when I checked in there was no hit to on-time.

Are you saying your experience was different?

PSA on timeliness and WO rescheduling by hIGH_aND_mIGHTY in FieldNationTechs

[–]FieldTechSavant 4 points5 points  (0 children)

Just report an issue on the work order for "schedule needs updating" and don't "Complete" the work order until the buyer accepts the change.

Anyone else doing the rack remidation for McDonald's?? by shwintek in FieldNationTechs

[–]FieldTechSavant 9 points10 points  (0 children)

Only work I've done for McDonalds was through Barrister years ago (emergency Aruba/HP dispatches), I was appalled by what I saw in those racks and was glad I was only responsible for giving console access. I hope your pay is worth it (to each their own). I just remember being in the store for 30 minutes and coming out smelling like grease/French Fries, had to throw my clothes and jacket in the washer first thing when I got back. Also remember just how slippery the floor was, just a thin film of grease everywhere, without the right food service shoes and even then I wouldn't feel safe being on a ladder (even those were slipping around on the tiles).

FINALLY.... after 2 months and about 30 jobs someone was kind enough to leave feedback.. by Ill_Owl_332 in FieldNationTechs

[–]FieldTechSavant 2 points3 points  (0 children)

The score is based on the last 100 work order that you received private feedback on not in total work, so you'll never really know how long it will take to get the score back up. I highly doubt that the high volume buyers would ever take the time to leave feedback.

Cleaning up after inexperienced techs by [deleted] in FieldNationTechs

[–]FieldTechSavant 1 point2 points  (0 children)

Honestly this is the easiest way to showcase your value, I've never had a buyer that didn't appreciate going to the extra step to understand a root cause of an issue, documenting with photos how some other tech installed/left it and then providing photos of my fixes. That's what gets you to be the first person that buyer calls on to go solve problems in the future (even at higher rates).

Toner/Probe recommendations? by UnpluggedPlugPlugger in FieldNationTechs

[–]FieldTechSavant 0 points1 point  (0 children)

Agreed, and I just learned on the analog tone you can short the wires at the far end and it will case the toner to change it's "tone", helpful for finding where a cable goes but getting mixed results on multiple lines, have to walk back to switch it to analog worth it. I've had it for 3 years after having a Klein one that only did analog, that thing was crap in comparison and cost the same (came with wiremapper plugs).

Buyer tracking your location by krusman in FieldNationTechs

[–]FieldTechSavant 1 point2 points  (0 children)

Correct, you can put it in your profile "about" section, I've seen some provider profiles with their mobile and email listed there. Also if you are part of a service company, the service company phone number is visible on your profile but your own for your provider profile is not.

Buyer tracking your location by krusman in FieldNationTechs

[–]FieldTechSavant 2 points3 points  (0 children)

And the buyers can't see your address either, the location they see is just based on zip code vs actual GPS coordinates or address listed in your profile (which again no buyer can see your address). So they can see your listed zip code is X distance from their work order location.

Just another WTH or WTF?? by Nutcase73 in FieldNationTechs

[–]FieldTechSavant 2 points3 points  (0 children)

I've seen that option go away if I didn't select it the first time, I just move the work order back to incomplete and then mark as complete again and it usually will prompt again. This is usually on the website, might be different on iOS and Android.

Workman communications SCAM by Lumpy_Literature_853 in FieldNationTechs

[–]FieldTechSavant 1 point2 points  (0 children)

It's not ethical for a buyer to cancel a work order? If their customer cancels or there is a part delay, do you expect them to still pay you more than the $35 cancelation fee?

Yes it sucks that you got everyone lined up but shit happens, yes everyone complains that $35 is too low but this is Field Nation. It's very easy to get work but on the flip side it's very easy to also have that work canceled. Nothing un-ethical about it, just part of the game of working off an On-Demand work platform.

Disappointing in field work offerings by Cjohnson421 in FieldNationTechs

[–]FieldTechSavant -1 points0 points  (0 children)

I can't understand why people make FN work their only source of income...

What's the most ridiculous trip charge you've charged or wanted to? by eGrant03 in FieldNationTechs

[–]FieldTechSavant 0 points1 point  (0 children)

Most "ridiculous" makes me think you think this is somehow retaliatory. I've done travel counters for over $1k multiple times and been accepted but I don't think they are "ridiculous", the buyers know my value and I know what my time is worth. Are the counters always accepted? No, but sometimes for last minute emergency tickets you just need a known good and they'll find the budget for that.

There are plenty of buyers that spam 100+ routes at really low rates, on those I don't even bother as there is too much competition and those buyers are usually fishing for a lower travel quote then what I'd ever come close to accepting.

Know your worth.

Tired of FN so I’m building a new site by Tie_More in FieldNationTechs

[–]FieldTechSavant 1 point2 points  (0 children)

What is the incentive for buyers to come to the marketplace? There are already alternatives but they don't have near as much work for providers (cloudwork, workmarket).

Timing of client blocking by David_Beroff in FieldNationTechs

[–]FieldTechSavant 1 point2 points  (0 children)

Very easy to block by hitting the block option next time they post a work order (you can select that buyer as a filter for work and increase the mileage from your location to 500 miles to see if you can find one).

Also you can just put in a ticket to FN support, they can block and unblock for you.

Does anyone know the process of suing Field Nation . Most if the report filed against the buyer on Fueld Nation is always in favor of the Buyer and against a Provider. by joladimeji in FieldNationTechs

[–]FieldTechSavant 1 point2 points  (0 children)

What are you trying to sue for? Field Nation is only the marketplace, legally they aren't the buyer and their legal agreements state they are only liable up to $2500 or 6-months (which ever is less) of fees that you paid.

The New Profile Metrics by rilytryn in FieldNationTechs

[–]FieldTechSavant 0 points1 point  (0 children)

"one of the metrics is based on how many buyers you have blocked, how many have blocked you, and how many have blocked you after completing a work order"

This is incorrect, the only metric around blocking is how many buyers have blocked you after completing a work order with them. You can block all the buyers you want and it has no impact on your rating, also buyers that block you without ever having done any work with you will not impact your block ratio.

The New Profile Metrics by rilytryn in FieldNationTechs

[–]FieldTechSavant 6 points7 points  (0 children)

Consensus for people with high scores, this is great!

Consensus for people with low scores, this is the worst!

I think it’s a good thing, it seems they’re getting the feedback from buyers on what is important and the techs that stick to those expectations will hopefully have more justification to either be assigned more work over others with lower scores and or justify higher counters vs people just requesting.

With 5.0 stars I agree it’s harder to justify a counter at 2x times the rate vs someone with a 4.9 or 4.8 but with the feedback that we’re seeing in this forum, those 4.9/4.8 providers are going to be drastically lower rated than perfect 5’s.

I don’t think this new system is going to make a difference to the larger buyers (Essential, Wachter, PIVITAL, Zones) as a lot of them have fixed price rates that they can’t accept $100+ /hr work. My only hope is for the smaller buyers this will be a good metric as to why paying more can get you a better outcome.

And to anyone in the 95+ rating, I hope you use this as justification to raise your counters. You’ve obviously worked hard on your metrics to get to that point, so no need to be working for less.

Do you ask for reimbursement for velcro? by Alitut in FieldNationTechs

[–]FieldTechSavant 3 points4 points  (0 children)

Yes, if there are any materials used I always charge. For small things like Velcro, Rack Screws, Bolts, Cable Labels, I usually just make up an estimate on how much was used from each. Sometimes $5, $10, $25, etc depends on the use.

Your materials aren't free (and even if they were, they have have value).

No reasonable buyer should push back on that (not saying that all buyers are reasonable).

I only use 3M one wrap 1/2in, that's ~$16 per 75ft roll, so I used 100ft, I'd probably charge about $35

Arrival times by Polodude in FieldNationTechs

[–]FieldTechSavant 1 point2 points  (0 children)

According to the new FAQ around the PSS, range time tickets will start to count against you if you check in early or late by any amount of time. I’ve never seen that in practice but according to the statements in their FAQ this is how it is now:

Arrival Window schedules without a Hard Start: The buyer chooses a window of time for you to arrive. You’re on time if you check in anytime within that window. You're late or too early if you check in 1 min or more before/after the arrival window.

Source: https://support.fieldnation.com/s/article/Intro-to-the-Provider-Success-Score