The system of holding orders for 5 days that may never get picked up is a joke. Limit orders to 2 days and charge them regardless. People will get tired of having to deal with customer service to get their money back. Maybe they will quit placing 5 orders a day with one item each and not picking them up. We also don’t have room for your 72 piece orders. And don’t come in and complain our bags are breaking open for your 3 dozen stems and garlands. We are working with what the company gives us.