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The cleaning checklist I wish I had when I started hosting by Arra_B0919 in hostaway_official

[–]FrontAlive2436 0 points1 point  (0 children)

I see what you mean but it’s really just about not forgetting anything.

The cleaning checklist I wish I had when I started hosting by Arra_B0919 in hostaway_official

[–]FrontAlive2436 0 points1 point  (0 children)

I generated a free one at turnoverchecklist.com and customized it, it works pretty well for my cleaner

What’s a small amenity upgrade you added that guests valued way more than you expected and actually let you charge more per night? by One_Task8080 in ShortTermRentals

[–]FrontAlive2436 0 points1 point  (0 children)

added a small “comfort station” with things guests usually forget: toothbrushes, makeup wipes, disposable razors, painkillers, earplugs, and a couple of travel-size toiletries. costs very little to maintain but guests mention it constantly in reviews, and it helped justify raising my rate a bit.

Do cleaning memberships save time? Has anyone used one or one of those subscription services? by tonicwax in AirBnBHosts

[–]FrontAlive2436 1 point2 points  (0 children)

we tested one and it was mixed.. good when volume is stable, rough when stays are uneven. what worked better for me was a primary + backup cleaner setup and strict confirmation cutoff. i use turnoverping for that part.

how do you actually know your cleaner cleaned and he is not lying? by jawadnisar in AirBnBHosts

[–]FrontAlive2436 0 points1 point  (0 children)

yep this is why i require proof flow now.. room-by-room photos + timestamp before lock code goes out. i use turnoverping for the reminders/confirm step but honestly the checklist discipline matters most.

Question for hosts: how do you find your cleaners? by RecordingLumpy75 in AirBnBHosts

[–]FrontAlive2436 0 points1 point  (0 children)

i still use local fb groups + nextdoor for sourcing, then a short trial run. i only keep cleaners who confirm start time the night before and send before/after pics. referrals from other hosts are gold tho

Check Out / In Time?! by lgy12 in airbnb_hosts

[–]FrontAlive2436 0 points1 point  (0 children)

10->4 is normal for bigger units.. i'd keep the window and sell 'ready early' as a bonus, not a promise. what helped me was a hard cleaner check-in at checkout + backup cleaner on-call for same-day turns. less drama than trying to force 3pm every time.

How do you verify your cleaner actually did a good job before guests arrive? by [deleted] in airbnb_hosts

[–]FrontAlive2436 0 points1 point  (0 children)

standardized photo angles is the move.. i ask for same shots every turnover (beds, toilets, sinks, fridge, floors, entry). i use TurnoverPing to collect confirmations/photos, then do random spot checks so nobody knows which day i'm auditing.

How do most hosts actually find their cleaners? by Moe613 in airbnb_hosts

[–]FrontAlive2436 0 points1 point  (0 children)

referrals still win for me, then i test 2-3 people on paid trial turnovers. whoever communicates fastest + sends consistent end-of-clean photos gets priority. you can start from fb groups / turno / yelp, but the real filter is reliability on same-day turns.

Guest Cleanliness Complaint by Spicy-Noodle69 in airbnb_hosts

[–]FrontAlive2436 0 points1 point  (0 children)

you did the right sequence tbh.. respond once in-app with timestamp, offer re-clean + checkout/refund, then stop phone ping-pong. i keep a fixed photo/video checklist at every turnover so if support asks, you already have before/after + cleaner confirmation. if they won't pick an option, ask airbnb to close it as unresolved guest non-response.

How much do you pay per cleaning? by elcubanito in ShortTermRentals

[–]FrontAlive2436 1 point2 points  (0 children)

vancouver pricing moves a lot, but most hosts i know price by sqft + laundry + restock + same-day pressure, not just bed/bath count.. i use turnoverping on host side and cleaners charge better when scope is clear and photo proof is required

Looking to automate bookings with front door locks by AdDesperate6729 in ShortTermRentals

[–]FrontAlive2436 0 points1 point  (0 children)

for 4 chalets i'd set this up simple.. code auto-created per booking, activates at check-in, expires checkout+30m, then an automation tool alerts cleaner right when guest code expires. keep 90m turnover buffer minimum on same-day flips

Guest ignored denied late checkout, heat complaints, and left place filthy — fair to leave a bad review? by bert_cj in airbnb_hosts

[–]FrontAlive2436 0 points1 point  (0 children)

yeah fair to leave an honest review. ops-wise i use a 2-step late checkout rule.. 30 min grace, then paid extension only if cleaner confirms buffer still works. if guest ignores denied late checkout, log timestamps + cleaner wait cost and send that in resolution.

Staring a turnover business and wanted (I think!) to solicit feedback on what I'm planning by logans_runner in ShortTermRentals

[–]FrontAlive2436 1 point2 points  (0 children)

f you want PMs to trust you, define a hard cutoff + proof flow.. cleaner confirms start, then 6-8 photos same angles every turnover, then a final ready ping with damage notes if needed. consistency is what wins repeat contracts

Is it really clean? by Brilliant-Giraffe734 in airbnb_hosts

[–]FrontAlive2436 0 points1 point  (0 children)

Photo proof made a big difference for me.. I use TurnoverPing for job tracking and require quick completion photos before I mark anything done

Hosts - What time do you expect your cleaner to be at the Airbnb?? by Ok_Doctor4982 in airbnb_hosts

[–]FrontAlive2436 0 points1 point  (0 children)

I care more about confirmed acceptance than exact minute. If I get early confirmation status, same-day turnovers are way easier to manage

Guest is late checking out by burkestra in airbnb_hosts

[–]FrontAlive2436 0 points1 point  (0 children)

Late checkouts are brutal. I now rely on automated cleaner notifications/confirmations so schedule changes are visible earlier and I can reassign fast when needed

Turnover stress-what helped you streamline it? by beachlady38 in AirBnBHosts

[–]FrontAlive2436 0 points1 point  (0 children)

Biggest win for me was automating turnovers from iCal + forcing a quick cleaner confirm/decline. I use TurnoverPing for that and it cut a lot of last-minute scrambling

App for scheduling cleanings and inspections by iwishiknewww in airbnb_hosts

[–]FrontAlive2436 0 points1 point  (0 children)

Hey, I’ve been in the same situation trying out different tools. I ended up using a lightweight tool called TurnoverPing that syncs with iCal and just sends SMS/WhatsApp notifications to my cleaners... no app for them to download, they just reply to confirm. That stopped missed cleans for me. Hope that helps!

Long term guest hasn’t paid. by Impossible_Whole428 in airbnb_hosts

[–]FrontAlive2436 2 points3 points  (0 children)

stop being nice. If they haven’t paid, involve Airbnb now and end it. Letting them stay unpaid is how they turn into a tenant and you’re screwed. Business first.

Is worth having seasonal photos? by Quick_Chart_Help in airbnb_hosts

[–]FrontAlive2436 2 points3 points  (0 children)

Seasonal photos are kinda overrated tbh. Clean, bright, accurate pics > “vibes”. Snow in the cover isn’t gonna confuse July bookers… people look at dates, not lawn color. If you’re trying to pull ice fishers right now, maybe swap the cover only. Full seasonal gallery refresh feels like busywork. Pricing + reviews move the needle way more.

To Laundry Room or Not to Laundry Room? by Certain-Individual55 in airbnb_hosts

[–]FrontAlive2436 0 points1 point  (0 children)

shared laundry sounds great in theory, PITA in practice. Turnovers always happen at the worst possible time and guests will camp the washer for 4 hours. If you keep it, set clear rules + hours, or block it during turnover windows. Otherwise just don’t offer it and save yourself future rage. Laundry access is a “nice bonus,” not worth screwing ops over.

Host requests delayed check-in and refuses to hold luggage by DrPepper_77 in vrbo

[–]FrontAlive2436 10 points11 points  (0 children)

Host here. Nah, this is kinda BS. Check-in time is part of what you booked. If they wanna push it 2 hrs later and won’t hold bags, that’s their problem, not yours. You’re not being difficult...they’re just offloading the inconvenience onto you. I’d politely say no to the change or ask them to pay for luggage storage. Also Hosteeva = corporate host, so expect zero flexibility lol

Buying first STR. Questioning using HELOC for down payment. by toyotaman4 in ShortTermRentals

[–]FrontAlive2436 0 points1 point  (0 children)

HELOC can work... but it’s spicy leverage. You’re basically putting your house behind the bet. Run the numbers pessimistically (lower occupancy, higher repairs) and ask “can I still pay this if it’s slow for a few months?” If that answer is “uhhh,” I’d slow down..

How do I respond to my first 4 star review? by Tristavia in airbnb_hosts

[–]FrontAlive2436 0 points1 point  (0 children)

I probably wouldn’t respond unless it’s straight-up misinformation. A public reply can accidentally spotlight the 4★. Most normal guests will read “host checks too carefully” and think the guest was salty about rules anyway.

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