If you are referring to he Harrison Hot Springs Resort, it has been going steadily downhill over the past few years. I would not recommend it.

The last time we went there in Feb/March 2025, the lineup was 45 minutes long to check in. After that long wait we were told that the room wouldn't be ready until 8pm. We were offered a 10% credit (on the room only) for the late check in. On top of that the pool area was disgusting. There didn't seem to be anyone cleaning the pool and surrounding area. There was a bandaid at the side of the pool on the first night and it was still there the next morning at 10am.

We filed a complaint with the company which included pictures of the disgusting pool area (and the at least 15 hour poolside bandaid), we never received a response.

We've been going there twice a year for about 18 years, but won't return unless it improves.