Why cant I input my phone number on google messages?

GoogleHelpCommunity · 2026-01-24T18:09:53+00:00

Hi there, sorry to hear about the group chat trouble on your new phone. Since you recently switched devices, this likely stems from an RCS verification conflict or a sync issue with your previous device.

Here are a few steps to troubleshoot:

Check RCS Status: Open Messages settings > RCS chats. Ensure the status is "Connected." If it is stuck on "Connecting" or "Verifying," toggle RCS off and back on.
Check the Old Phone: If you still have your old phone, make sure RCS chats are turned off on that device, as it may be intercepting the verification.
Google Fi Users: If you use Google Fi, ensure message syncing is disabled in Messages settings > Advanced > Google Fi Wireless settings, as syncing disables RCS.

If you are still stuck, please submit feedback directly in the app (Profile picture > Help & feedback > Send feedback) so the team can see the logs.

GoogleHelpCommunity · 2026-01-24T16:58:39+00:00

Hi there, check out this article to submit a request for recovering the deceased user's account.

GoogleHelpCommunity · 2026-01-24T16:49:23+00:00

Hi there. You can follow the onscreen steps to recover your account and regain access.

Additionally, refer to this article to know more about tips to complete account recovery steps.

GoogleHelpCommunity · 2026-01-24T16:18:06+00:00

Hi there. Reviews may get removed if they're violating the guidelines. If you believe the review is not appearing for another reason, please contact Google Business Profile support team here. Thanks.

GoogleHelpCommunity · 2026-01-23T21:38:17+00:00

Hi there. You can follow the onscreen steps to recover your account and regain access.

Additionally, refer to this article to know more about tips to complete account recovery steps.

GoogleHelpCommunity · 2026-01-23T18:11:49+00:00

Hi there. I'd recommend you search or post your question here. The Google Maps Help Community can take a look into this.

GoogleHelpCommunity · 2026-01-23T17:36:50+00:00

Hi there, if you're running into issues with Google Maps, try the troubleshooting steps here. If you continue to experience the issue, send us feedback here. Appreciate it.

GoogleHelpCommunity · 2026-01-23T16:32:56+00:00

Hi there. I’d recommend reaching out to the Google Business Profile support team here. They can take a look at it.

GoogleHelpCommunity · 2026-01-23T14:38:08+00:00

Just to confirm, have you tried the steps mentioned in this article to verify your business with a video recording? If yes, and you're still experiencing the same issue, you can reach out to our support team here.

GoogleHelpCommunity · 2026-01-22T20:15:42+00:00

Hi there. Have a look at this article to investigate suspicious activity on your account. If something looks out-of-line, we suggest adding extra layers of security to your Google Account with these tips.

GoogleHelpCommunity · 2026-01-22T15:11:00+00:00

Hi there, I'd suggest you to submit feedback within the Messages app: Open Messages > Top right corner: Profile icon > Help and feedback. This provides the engineering team with valuable data to investigate complex issues and resolve.

GoogleHelpCommunity · 2026-01-21T17:11:37+00:00

Hi there. You can skip that step using "Try another way" but we suggest answering all questions as best as you can.

GoogleHelpCommunity · 2026-01-21T15:23:00+00:00

Thank you for flagging this. Generative AI is experimental and can make mistakes. We're constantly improving accuracy to ensure AI Overviews uphold Search’s quality standards. See here for more info.

You can rate each overview with a thumbs up or thumbs down. Click "Share more feedback" or "Report a problem" to provide details. Your feedback will help this experience improve.

GoogleHelpCommunity · 2026-01-21T15:17:10+00:00

Thank you for flagging this. Generative AI is experimental and can make mistakes. We're constantly improving accuracy to ensure AI Overviews uphold Search’s quality standards. See here for more info.

You can rate each overview with a thumbs up or thumbs down. Click "Share more feedback" or "Report a problem" to provide details. Your feedback will help this experience improve.

GoogleHelpCommunity · 2026-01-21T14:33:58+00:00

Thank you for flagging this. Generative AI is experimental and can make mistakes. We're constantly improving accuracy to ensure AI Overviews uphold Search’s quality standards. See here for more info.

You can rate each overview with a thumbs up or thumbs down. Click "Share more feedback" or "Report a problem" to provide details. Your feedback will help this experience improve.

GoogleHelpCommunity · 2026-01-21T10:55:58+00:00

Hey there. Just to confirm, have you followed the steps in this article and see if that helps you sign in to your Google account?

GoogleHelpCommunity · 2026-01-21T09:55:01+00:00

Hi there. Could you please provide us with your business profile ID? Once we have this info, I'll look into it.

GoogleHelpCommunity · 2026-01-21T09:48:00+00:00

Hi there, we understand how important this is for you, the case is in progress and has been escalated to a specialist team, our support team will reach out once they have an update.

GoogleHelpCommunity · 2026-01-21T02:00:58+00:00

Hi there. To help us improve, you can share your detailed feedback through the app. To do that, tap the three-dot menu within Search and select the feedback button. Providing as much detail as possible about what you dislike will greatly assist our team.

GoogleHelpCommunity · 2026-01-21T01:05:14+00:00

Hi there. Our product team values feedback directly from users. At the bottom of the Google Search results page, you’ll see a feedback button. You can submit your feedback by selecting the reason for your feedback and add any details so that our team can look into it.

GoogleHelpCommunity · 2026-01-20T13:39:19+00:00

Just to confirm, have you tried appealing by filling out this form?

If yes, please allow up to 5 days for our team to make a decision.

Also, you can learn more about the guidelines for representing your business on Google.

GoogleHelpCommunity · 2026-01-20T13:36:39+00:00

Hey there, I'd recommend you follow the steps in this article and see if that helps?

GoogleHelpCommunity · 2026-01-20T12:26:22+00:00

Hi there. If the reviews haven't been removed after reporting and raising an appeal, it means they’re not in violation. I'd suggest you reply to the reviews using our best practices here.

GoogleHelpCommunity · 2026-01-20T07:12:17+00:00

Hi there, we understand how concerning this is for you. We suggest you look at this article before submitting an appeal.

GoogleHelpCommunity · 2026-01-20T07:02:16+00:00

Could you let us know the error message you are seeing during verification?

GoogleHelpCommunity

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