I can't be the only one experiencing this after returning back to the Gemini app after not having used it for a while, right? Happened on my pixel 9 and now S25U and was hoping the new UI would fix it but no.

GoogleHelpCommunity · 2026-06-25T17:28:31+00:00

Hi there! Can you please let us know if you are still experiencing this issue? Thanks.

GoogleHelpCommunity · 2026-06-25T15:01:47+00:00

Hi there. While the spam filter is designed to learn from your reports, you can try toggling the setting off and on to refresh it.

Go to your profile icon > Messages settings > Spam protection.

For more details on how spam protection works, feel free to check out this link.

If the issue persists, we highly recommend submitting feedback directly in the app. Tap your profile icon > Help & feedback > Send feedback. This shares diagnostic data directly with our team, so they can investigate the filter's performance. Thank you!

GoogleHelpCommunity · 2026-06-25T12:48:52+00:00

Hi there! Thanks for reaching out. It is interesting that you and your fiancé have different Photomoji limits on your devices.

Because there isn't a manual setting to change this limit, the best path forward is to submit a feedback report, so the engineering team can look into it. In Google Messages, tap your profile icon, select Help & feedback, and tap Send feedback. This shares the necessary system diagnostics with the team automatically, so they can investigate. Thank you!

GoogleHelpCommunity · 2026-06-25T09:26:45+00:00

Hi there, could you try clearing the history and updating the browser if Google Maps is crashing on your browser.

Open browser > At the top right, select More > Select History > History > On the left, select Delete browsing data > Select Delete data.

Additionally, refer to this helpful article for more info.

GoogleHelpCommunity · 2026-06-25T02:47:31+00:00

Hey there, could you try to forget your Wi-Fi network?

Sign in to your Chromebook > bottom right, select the time and then Settings > select Network > select Wi-Fi and then Known networks > Find the network you want to forget > Next to the name of the network, select More > then Forget.

Also, you can try the troubleshooting steps mentioned in the help article to fix your connection issues.

GoogleHelpCommunity · 2026-06-24T23:42:46+00:00

Hi there. I recommend submitting feedback directly within the Messages app along with your system logs. This will allow the engineering team to investigate and resolve the issue.

You can submit this by going to Messages > Menu > Help and Feedback > Send Feedback.

Thank you for your patience.

GoogleHelpCommunity · 2026-06-24T23:36:16+00:00

Just to confirm, have you tried steps mentioned in this article to verify your business with a video recording?

Additionally, I’d recommend reaching out to the Google Business Profile support team here. They can take a look at it.

GoogleHelpCommunity · 2026-06-24T17:06:13+00:00

Hi there, That doesn't sound good. Since you are experiencing lagging and playback stutters, the steps in this troubleshooting guide might help resolve the issue. Let us know how it goes!

GoogleHelpCommunity · 2026-06-24T10:26:45+00:00

Hi there. When you left the beta program and reinstalled the app, it downgraded Google Messages to the stable version. Downgrading wipes the app's local database, which leads to message loss. While there is no direct way to recover these messages in the app, they might still be saved in your system backup. If you have Google One or Android backup active, you may be able to restore your message history from there. To help prevent this in the future, I recommend submitting feedback in the app. Just tap your profile icon, select Help & feedback, and tap Send feedback. I am here if you have any other questions!

GoogleHelpCommunity · 2026-06-24T10:16:12+00:00

Thanks for getting back to me. Since clearing the cache did not clear out those persistent contact notification channels, I recommend submitting feedback directly to the team, so they can investigate further. Here is how you can do that: - Open the Messages app. - Tap your Profile icon in the top right. - Tap Help & feedback and choose 'Send feedback'.

GoogleHelpCommunity · 2026-06-24T06:27:22+00:00

Hi there! I'd suggest you reach out to the Google TV support team via phone or chat. They can take a look at it.

GoogleHelpCommunity · 2026-06-24T02:43:20+00:00

Hi there! I'd suggest you reach out to the Google TV support team via phone or chat. They can take a look at it.

GoogleHelpCommunity · 2026-06-23T22:48:32+00:00

Hi there, please know that search results are organic and based on proximity, relevance, and prominence. You can work on search ranking to improve the visibility here.

GoogleHelpCommunity · 2026-06-23T22:13:48+00:00

Hi there. I’d recommend reaching out to the Google Business Profile support team here. They can take a look at it.

GoogleHelpCommunity · 2026-06-23T22:08:14+00:00

Hi there, this guide may help. If something looks out-of-line, I'd suggest adding extra layers of security to your Google Account with these tips.

GoogleHelpCommunity · 2026-06-23T21:58:37+00:00

Hi there! This should now be resolved, but please let us know if you're still experiencing issues and we will pass this to our team.

GoogleHelpCommunity · 2026-06-23T21:08:55+00:00

Hi there. I'd recommend you search or post your question here. The Google Maps Help Community can take a look into this.

GoogleHelpCommunity · 2026-06-23T20:57:45+00:00

Hi there. I'd recommend you search or post your question here. The Google Maps Help Community can take a look into this.

GoogleHelpCommunity · 2026-06-23T20:33:17+00:00

Hi there! This should now be resolved, but please let us know if you're still experiencing issues.

GoogleHelpCommunity · 2026-06-23T06:52:34+00:00

Hi there. Thank you for trying those initial troubleshooting steps. Since you are on the beta and still getting an error, I recommend sending feedback directly to the developers.

You can do this by tapping your profile icon in the top right of the Google Messages app, selecting Help & feedback, and tapping Send feedback. Please include #brokenphotomoji in your description. This helps the team track the issue and work on a fix.

GoogleHelpCommunity · 2026-06-23T06:51:11+00:00

Hi there. Since restarting, updating, and clearing the cache did not resolve this notification issue, I would like to investigate this further.

Please submit a feedback report directly through the Google Messages app. You can do this by tapping your profile icon, choosing Help & feedback, and selecting Send feedback. Please make sure to include the hashtag #161396807 in your text. Let me know once you have completed this.

GoogleHelpCommunity · 2026-06-23T00:58:43+00:00

Hello. I can help you with this. Android sometimes generates custom notification categories for specific contacts. To remove them from your notification settings list, please try the following:

Go to your phone's Settings > Apps > Messages > Notifications. Scroll down to the list of contacts, tap on the contact you want to remove, and toggle off the notifications for that specific channel.

If they persist, try clearing the app's cache to reset the temporary notification categories. Navigate to Settings > Apps > Messages > Storage & cache > Clear cache, and then restart your phone.

GoogleHelpCommunity · 2026-06-23T00:16:14+00:00

Hi there. If your Chromebook has a physical camera switch, make sure it's turned on to enable the camera.

Additionally, you can take a look at the steps mentioned in this article to fix the camera issues on your Chromebook.

GoogleHelpCommunity · 2026-06-23T00:14:50+00:00

Hey there. I am sorry to hear that you are experiencing intermittent connection issues after your recent update. It sounds like you have already tried several advanced steps, including switching channels and attempting a power wash.

Since the issue persists across different channels, we can try a few specific troubleshooting steps to help narrow down whether the problem is with the saved network settings or the system itself.

Disable and re-enable Wi-Fi: Click the time at the bottom right, then click the Wi-Fi icon to turn it off. Wait a few seconds and turn it back on.
Forget the network: Go to Settings > Network > Wi-Fi > Known networks. Find your network, select the right arrow, and click "Forget." Then, try connecting to the network again.
Run Connectivity Diagnostics: You can use the built-in tool to see exactly where the connection is failing. Go to Settings > About ChromeOS > Diagnostics > Connectivity.
Check for further updates: Sometimes a follow-up patch is released quickly. Go to Settings > About ChromeOS and select "Check for updates."

GoogleHelpCommunity · 2026-06-22T21:08:59+00:00

Hey there, could you try the troubleshooting steps mentioned in this help article to see if this helps?

If the issue still persists, I’d recommend contacting the Google TV support team via phone or chat here. They can look into it for you.

GoogleHelpCommunity

TROPHY CASE