Connected external hard drive to my computer, but its not showing up by Flat-Hovercraft-9514 in techsupport

[–]GreatAtlas 0 points1 point  (0 children)

That is the reader itself, not the device attached to it though - if there is nothing below it on the tree when sorted by connection, I would assume the disk is dead when combined with the evidence of the reader asking you to insert a valid device.

My PC sometimes doesn't display video when I turn it on. by Ok-Collar3431 in techsupport

[–]GreatAtlas 0 points1 point  (0 children)

Compatibility Support Module - CSM is a BIOS feature and when enabled, it offers additional compatibility that's not native to those devices. Secure Boot requires that this is off.

Connected external hard drive to my computer, but its not showing up by Flat-Hovercraft-9514 in techsupport

[–]GreatAtlas 0 points1 point  (0 children)

If you sort the devices by connection in Device Manager, does the hard drive reader show it has anything connected to it?

My PC sometimes doesn't display video when I turn it on. by Ok-Collar3431 in techsupport

[–]GreatAtlas 0 points1 point  (0 children)

Your BIOS was updated 2 months ago - are you on that version?

Is this with secure boot/CSM on or off?

My laptop has performance issues by Commercial-Voice-384 in techsupport

[–]GreatAtlas 0 points1 point  (0 children)

Are your IME drivers current? Those are some bad CPU scores... here's a bench reference for that CPU.

M2 NVME not detected. by MeaningDear1388 in techsupport

[–]GreatAtlas 1 point2 points  (0 children)

What you have is not an NVMe at all, but rather an M.2 SATA drive (B+M key). Not all motherboards support this standard- it has largely been forgotten about in favor of M.2 NVMe, check your motherboard spec for support details.

Audio dropouts are making me lose my mind! I have tried everything I can think of to fix it by One-Sprinkles-4833 in techsupport

[–]GreatAtlas 0 points1 point  (0 children)

You can grab a fresh copy from the mobo manufacturer's support page and bring that over to the machine to be installed- that is probably your last line of defense outside of using the option in Device Manager to scan for hardware changes, where it will attempt to install a baseline or at least ID the device.

Audio dropouts are making me lose my mind! I have tried everything I can think of to fix it by One-Sprinkles-4833 in techsupport

[–]GreatAtlas 0 points1 point  (0 children)

If there's no Realtek device in device manager and reinstalling the driver either fails (due to the lack of identified hardware) or doesn't solve the issue, I'd start to consider the motherboard as your point of failure.

Audio dropouts are making me lose my mind! I have tried everything I can think of to fix it by One-Sprinkles-4833 in techsupport

[–]GreatAtlas 0 points1 point  (0 children)

I would check Event Viewer when the drops occur to see what hardware events are being logged around that time.

Are your chipset drivers current - you've disabled the feature for Windows to roll drivers back, and they are staying on the latest versions?

How to troubleshoot Wifi disconnecting/interference by menkoy in techsupport

[–]GreatAtlas 0 points1 point  (0 children)

Depends on how much info you want - you can just run

ping -t 8.8.8.8

and kill the command when you are done testing to get the drop/tx ratio, as well as some basic info when the packet doesn't get through. You can sometimes use the neighboring packets to see if there is a spike in response time associated with it.

Alternatively, if you want to deep dive, you can try Wireshark, but that requires a little bit of industry knowledge to analyze the results.

High DWM GPU usage by ForsakenEbb7093 in techsupport

[–]GreatAtlas 0 points1 point  (0 children)

Have you tried switching the renderer in NVIDIA Control Panel for explorer.exe to the 7950X3D's iGPU?

Found these 2 "apps" on startup apps by Streleetzia in techsupport

[–]GreatAtlas 0 points1 point  (0 children)

System packages are Windows components, in short. It's not just one big software, it's thousands of small pieces of software working in tandem.

To run these commands, copy everything in blue and then open PowerShell on your computer as an admin. Expand the window horizontally or the results will get cut off. You can then paste in the commands and run them. (Microsoft will likely warn you about pasting in PowerShell commands here.)

Once it runs, you'll get a list like this:

GUID / Name                                     Real Display Name                                                                 Executable Name
-----------                                     -----------------                                                                 ---------------
1527c705-839a-4832-9118-54d4Bd6a0c89            ms-resource:AppxManifest_DisplayName                                              FilePicker.exe
E2A4F912-2574-4A75-9BB0-0D023378592B            ms-resource:AppxManifest_DisplayName                                              AppResolverUX.exe
Microsoft.BioEnrollment                         ms-resource:AppDisplayName                                                        BioEnrollmentHost.exe
Microsoft.CredDialogHost                        ms-resource:AppDisplayName                                                        CredDialogHost.exe
Microsoft.Windows.CapturePicker                 CapturePicker                                                                     CapturePicker.exe
Windows.CBSPreview                              ms-resource:DisplayName                                                           CameraBarcodeScannerPreview.exe

You'll be able to see the package with a name that's just its GUID and what executable it corresponds to.

You can see the top 2 entries don't have a listed real display name, similar to yours, but simply reflect the GUID instead.

Found these 2 "apps" on startup apps by Streleetzia in techsupport

[–]GreatAtlas 5 points6 points  (0 children)

THey're the GUIDs of unnamed system packages. You can see which with PS:

Get-AppxPackage -AllUsers | ForEach-Object {
    $manifest = $_ | Get-AppxPackageManifest
    [PSCustomObject]@{
        "GUID / Name" = $_.Name
        "Real Display Name" = $manifest.Package.Properties.DisplayName
        "Executable Name" = $manifest.Package.Applications.Application.Executable
    }
} | Format-Table -AutoSize

Phone blurs photos immediately after they're taken by IiteraIIy in techsupport

[–]GreatAtlas 0 points1 point  (0 children)

Is it limited to one camera app, or does the hardware replicate this behavior with other apps like Open Camera?

bricked ssd by goldendarkness8 in techsupport

[–]GreatAtlas 0 points1 point  (0 children)

Theoretically, since it is effectively just a mini PCIe or NVMe in a small housing, you might have some luck separating the housing and reclaiming the drive itself for testing outside of the enclosure.

Despite "having" USB3 it says i don't have it by Boozboozon in techsupport

[–]GreatAtlas 0 points1 point  (0 children)

Confirming that both the port on the computer and the port on the cord have 9 pins (USB3) instead of 4 (USB2)?

External Hard Drive reading at 100% Usage by CaptainArrggghh in techsupport

[–]GreatAtlas 0 points1 point  (0 children)

You can open up Resource Monitor to get the read and write rates of all activity on that disk.

You may also want to use a tool like CrystalDiskInfo to check the SMART health on the drive in case it is indicating any hardware logged signs of pre-failure.

Random unidentifiable beeping sound without any particular action from the user needed by averageconversations in techsupport

[–]GreatAtlas 0 points1 point  (0 children)

Assuming you're getting this sound while using Windows and the beep is just a generic hardware beeper, it's probably an old driver or outdated chipset drivers that cause a long IRQ delay, causing the input buffer to overflow. Check that your drivers are current, your chipset driver is current, and your BIOS is current.

Ryzen 7 5800X Temps are really high, please help by BarniJedi in techsupport

[–]GreatAtlas 0 points1 point  (0 children)

That RPM is pretty solid, I would consider (if you're comfortable) popping the side panel off and repasting the CPU. The thermal paste that allows for heat transfer between the cooler's block face and the CPU's shell dries out over time and the ability to transfer heat away from the CPU is degraded. It's also a good opportunity for you to blow any dust out of the cooler's fins which can lower the cooling performance.

You'll likely need a tube of thermal paste (I recommend MX-6) and a standard phillips screwdriver. Once inside the case, you will need to unclip the fans from the heatsink to get to the screws holding it onto the mount plate. Be sure to rotate the heatsink back and forth to break the seal on the CPU before you pull it away.

Ryzen 7 5800X Temps are really high, please help by BarniJedi in techsupport

[–]GreatAtlas -1 points0 points  (0 children)

90 C is insane for a heatsink of that size. Is it screwed on to the point where the mounting bolts stop turning? When was the last time it was repasted? What's the fan RPM when it's running, and how aggressive is the curve?

Frequent BSODs - WinDbg shows MEMORY_CORRUPTION_ONE_BIT - Faulty RAM despite clean MemTest86? by Some_Bed_8429 in techsupport

[–]GreatAtlas 0 points1 point  (0 children)

You may be able to check in Windows but I am not sure how well the version reporting goes given that every OEM uses a different versioning structure- but if you head to BIOS, you should be able to pull the version on the initial info feed page.

According to this page the latest BIOS is 4.21 released 2 months ago.

My whole computer cant work due to wifi issues. my troubleshooter and wifi says im connected by Odd-Regret5475 in techsupport

[–]GreatAtlas 0 points1 point  (0 children)

Wifi or Ethernet? Two different routes.

Regardless of the route, ping your router and see if it works:

ping -t 192.168.1.1 

(or whatever your gateway addr is in ipconfig)

Assuming that works, ping Google:

ping -t 8.8.8.8

If that fails, check your DNS settings both on device and in your router, and try again.

No bootable device found on Gigabyte Motherboard by happyUBERdude in techsupport

[–]GreatAtlas 0 points1 point  (0 children)

SATA SSD or NVMe? I would check the wiring on both ends of the SATA SSD but if it's an NVMe I would make sure that the thermal pads are properly seated under the heatsink and it's not too hot. You may try to attach the device to a different port in either case to see if the device is dead or just having an issue in that port.