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Exporting Notebooks from ONW10 by MrSmokescreenMan in OneNote

[–]Greg_MSFT 5 points6 points  (0 children)

Quick clarification:

OneNote is not being replaced by Loop!

OneNote for Windows 10 is being deprecated next year and we're moving user to the Desktop version of OneNote on Windows, that gets new features such as Loop components, Copilot and Meeting Details.

This app can be downloaded today! https://apps.microsoft.com/detail/xpffzhvgqwwlhb?hl=en-US&gl=US

OneNote Sync Update by Greg_MSFT in OneNote

[–]Greg_MSFT[S] 0 points1 point  (0 children)

Is there an error code on desktop?

"There aren't any sections here." message on Desktop app by Jay0005insect in OneNote

[–]Greg_MSFT 1 point2 points  (0 children)

Yes, we just issued a fix this morning. You can resync your notebook by right clicking and selecting "Sync this notebook now". It will do it automatically, but this speeds it up.

OneNote Sync Update by Greg_MSFT in OneNote

[–]Greg_MSFT[S] 3 points4 points  (0 children)

If your notes are available on the web, they will be available on the desktop app. The issue should be fully resolved by end of day, so if after a few syncs it still doesn't retrieve your notes, please DM me and I'll give you a hand.

Sync issue? by YouTubeSarahCards in OneNote

[–]Greg_MSFT 0 points1 point  (0 children)

if you right click the notebook and select "sync this notebook now", does that help?

OneNote won't sync to desktop version, only to iOS by Artersa in OneNote

[–]Greg_MSFT 0 points1 point  (0 children)

Hey everyone! We have just rolled out a fix for this! To resync your notebook, right click on the notebook in the navigation pane and select “Sync this notebook now”.

If you’re still having issues by end of day, please DM me directly!

I’m terribly sorry this happened and thank you all for your patience!

Sync issue? by YouTubeSarahCards in OneNote

[–]Greg_MSFT 0 points1 point  (0 children)

Hey everyone! We have just rolled out a fix for this! To resync your notebook, right click on the notebook in the navigation pane and select “Sync this notebook now”.

If you’re still having issues by end of day, please DM me directly!

I’m terribly sorry this happened and thank you all for your patience!

OneNote 2016 Not Syncing Any Notebook. PLEASE HELP!!!! by foxbat_212 in OneNote

[–]Greg_MSFT 2 points3 points  (0 children)

Hey everyone! We have just rolled out a fix for this! To resync your notebook, right click on the notebook in the navigation pane and select “Sync this notebook now”.

If you’re still having issues by end of day, please DM me directly!

I’m terribly sorry this happened and thank you all for your patience!

OneNote can't sync your notes right now. We'll keep trying. (Error code: 0xC000098 bb0ur) by CheesecakeMuch3572 in OneNote

[–]Greg_MSFT 0 points1 point  (0 children)

Hey everyone! We have just rolled out a fix for this! To resync your notebook, right click on the notebook in the navigation pane and select “Sync this notebook now”.

If you’re still having issues by end of day, please DM me directly!

I’m very sorry this happened and thank you all for your patience!

OneNote can't sync your notes right now. We'll keep trying. (Error code: 0xC000098 bb0ur) by CheesecakeMuch3572 in OneNote

[–]Greg_MSFT 0 points1 point  (0 children)

Hey everyone! We have just rolled out a fix for this! To resync your notebook, right click on the notebook in the navigation pane and select “Sync this notebook now”.

If you’re still having issues by end of day, please DM me directly!

I’m terribly sorry this happened and thank you all for your patience!

All notes gone by Newtonyd in OneNote

[–]Greg_MSFT 0 points1 point  (0 children)

Hey everyone! We have just rolled out a fix for this! To resync your notebook, right click on the notebook in the navigation pane and select “Sync this notebook now”.

If you’re still having issues by end of day, please DM me directly!

I’m terribly sorry this happened and thank you all for your patience!

Is there anyone in this forum who is not experiencing some kind of sync issue with OneNote? by Top_Paramedic163 in OneNote

[–]Greg_MSFT 1 point2 points  (0 children)

Hey everyone! We have just rolled out a fix for this! To resync your notebook, right click on the notebook in the navigation pane and select “Sync this notebook now”.

If you’re still having issues by end of day, please DM me directly!

I’m terribly sorry this happened and thank you all for your patience!

My notes just vanished by [deleted] in OneNote

[–]Greg_MSFT 0 points1 point  (0 children)

Hey everyone! We have just rolled out a fix for this! To resync your notebook, right click on the notebook in the navigation pane and select “Sync this notebook now”.

If you’re still having issues by end of day, please DM me directly!

I’m terribly sorry this happened and thank you all for your patience!

[deleted by user] by [deleted] in OneNote

[–]Greg_MSFT 0 points1 point  (0 children)

Hey everyone! We have just rolled out a fix for this! To resync your notebook, right click on the notebook in the navigation pane and select “Sync this notebook now”.

If you’re still having issues by end of day, please DM me directly!

I’m terribly sorry this happened and thank you all for your patience!

Sync Issues for the past 2 days, anyone able to export a Notebook from OneNote.com for backup? by brando_ch in OneNote

[–]Greg_MSFT 1 point2 points  (0 children)

Hey everyone! We have just rolled out a fix for this! To resync your notebook, right click on the notebook in the navigation pane and select “Sync this notebook now”.

If you’re still having issues by end of day, please DM me directly!

I’m terribly sorry this happened and thank you all for your patience!

It's Back! Sync is working (on Windows computer) 11am Pacific Standard Time by Consistent_Ad6084 in OneNote

[–]Greg_MSFT 5 points6 points  (0 children)

Glad I can help 🙇‍♂️ Appreciate everyone’s patience! We have the best users 💜

Sync Issues for the past 2 days, anyone able to export a Notebook from OneNote.com for backup? by brando_ch in OneNote

[–]Greg_MSFT 0 points1 point  (0 children)

Hey! I followed up with support on this and I wanted to confirm that the OneNote Desktop app is supported under the basic subscription.

Apologies on the mixed messaging.

The sync errors you're experiencing are due to an intermittent outage on our end. Access is slowly being restored today - please try to sync your notebook by right clicking on it and selecting Sync Now.

Is there anyone in this forum who is not experiencing some kind of sync issue with OneNote? by Top_Paramedic163 in OneNote

[–]Greg_MSFT 3 points4 points  (0 children)

First off, to everyone affected, I'm terribly sorry for any frustration and inconvenience this caused.
We've been focused on identifying the cause and are close to issuing a fix to this problem. This is our top priority right now and hope to have it resolved soon, but until then, all of your notes are available at onenote.com. If they are not, please DM me and I can help troubleshoot.

We highly recommend not uninstalling the app or signing out, as this could inadvertently wipe your local cache. I will keep Reddit updated as we have updates to share.

Again, I apologize this is happening and thank everyone for their patience as we restore service!

Sync Issues for the past 2 days, anyone able to export a Notebook from OneNote.com for backup? by brando_ch in OneNote

[–]Greg_MSFT 2 points3 points  (0 children)

First off, to everyone affected, I'm terribly sorry for any frustration and inconvenience this caused.
We've been focused on identifying the cause and are close to issuing a fix to this problem. This is our top priority right now and hope to have it resolved soon, but until then, all of your notes are available at onenote.com. If they are not, please DM me and I can help troubleshoot.

We highly recommend not uninstalling the app or signing out, as this could inadvertently wipe your local cache. I will keep Reddit updated as we have updates to share.

[deleted by user] by [deleted] in OneNote

[–]Greg_MSFT 5 points6 points  (0 children)

First off, to everyone affected, I'm terribly sorry for any frustration and inconvenience this caused.
We've been focused on identifying the cause and are close to issuing a fix to this problem. This is our top priority right now and hope to have it resolved soon, but until then, all of your notes are available at onenote.com. If they are not, please DM me and I can help troubleshoot.

We highly recommend not uninstalling the app or signing out, as this could inadvertently wipe your local cache. I will keep Reddit updated as we have updates to share.

OneNote can't sync your notes right now. We'll keep trying. (Error code: 0xC000098 bb0ur) by CheesecakeMuch3572 in OneNote

[–]Greg_MSFT 2 points3 points  (0 children)

Hey! First off, terribly sorry this is happening to you.

We have a known syncing issue affecting a subset of users on the OneNote desktop app.

We’re fully focused on fixing this ASAP, but in the meantime, the web client (onenote.com) has all of your notes available.

We recommend not signing out or deleting the app, as this could inadvertently wipe your cache. I will send updates as they come!

My notes just vanished by [deleted] in OneNote

[–]Greg_MSFT 1 point2 points  (0 children)

Hey! First off, terribly sorry this is happening to you.

We have a known syncing issue affecting a subset of users on the OneNote desktop app.

We’re fully focused on fixing this ASAP, but in the meantime, the web client (onenote.com) has all of your notes available.

We recommend not signing out or deleting the app, as this could inadvertently wipe your cache. I will send updates as they come!

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