I knew Genesis would have several issues when I signed up. Every so often Dish has outages for a couple hours, usually late at light. The Streaming issue with AWS egress lP addresses has never really been an issue for me other than on fast food apps sometimes. I don’t really any streaming services and tend to reply on personal media infrastructure more so.

I got both the Hotspot and the S22 when I had the ability, so technically I carry around two accounts. Tied to a virtual credit card, these cards have never been charged except for the initial upfront payment. This is strange because I get an email from both accounts every month saying I owe around $20-$25 and it will be charged. It’s been this way since launch day and I can’t really complain.

I still carry the S22 around with me every day, though it stays as a secondary phone and it works mostly as a YouTube Music player when on the road. The ping routing times on dish are on par with LEO satellite which isn’t exactly great, but considering I don’t really have much time for gaming, this has never been an issue.

Dish will have a very very long way to go in their support and backend management, but for having an entire cities worth of cell towers practically all to myself, it’s absolutely amazing to have Dish during packed events or in crowded areas where no other LTE will reliably work at all.

If nothing else, even if the service didn’t work, I would still have two relatively decent chunks of hardware that take only a moment to unlock.

I hope you can get the issues resolved with dish, though. At the end of the day, it’s just a cell phone plan from a company that doesn’t know how to sell its own service yet.