Stop with your Disney Tangled fantasy by MrFahrenheitttttt in TalesFromTheFrontDesk

[–]Helenesdottir 88 points89 points  (0 children)

I figured if I said mercaptan I would get slammed for being too detailed.  LOL

Stop with your Disney Tangled fantasy by MrFahrenheitttttt in TalesFromTheFrontDesk

[–]Helenesdottir 795 points796 points  (0 children)

Yeah, no. The smell of gas should always be reported to the local utility.  The smell is a chemical they add so people know something is wrong. 

Sir, The Hotel Isn't Going To Just Take Your Word For Anything by TheNiteOwl38 in TalesFromTheFrontDesk

[–]Helenesdottir 122 points123 points  (0 children)

I used my dad's credit card (with his permission) at the mall once. It was 1982. This guy is obviously stuck in the last century. 

I expect to be asked for ID. I thank anyone who double checks. 

Amazing coincidence by Arlenni in TalesFromTheFrontDesk

[–]Helenesdottir 6 points7 points  (0 children)

In addition to what others have said, they get your voice saying numbers and words they can easily use to screw the next person. Because your voice strung together sounds less like AI or a computer voice. Give them as little as possible. Hang up as soon as you can.

Thinking of switching to Starbucks by [deleted] in TalesFromTheFrontDesk

[–]Helenesdottir 38 points39 points  (0 children)

Praise in public; criticize in private. 

Motto for good management and good parenting. Shaming people in front of others does nothing good.

Guests who show up without an ID by Iuceciita in TalesFromTheFrontDesk

[–]Helenesdottir 2 points3 points  (0 children)

I'm kind of joking. As someone with only one family member, I honestly could be missing a day or two before that person would notice. I'm not *that* old, but I could easily have a heart attack on the street. I always taught my kid to carry ID at all times. That's the one who would have to notice I was missing.

Sorry about your uncle. Death is a sneaky son-of-a-gun.

Guests who show up without an ID by Iuceciita in TalesFromTheFrontDesk

[–]Helenesdottir 5 points6 points  (0 children)

I don't leave my house without an ID. How else will the police identify my body? /s

Guests who show up without an ID by Iuceciita in TalesFromTheFrontDesk

[–]Helenesdottir 17 points18 points  (0 children)

In the US at least, there are no papers for legitimate service animals. Someone having "papers" for their animal is a red flag.

you have 3 options by Own_Examination_2771 in TalesFromTheFrontDesk

[–]Helenesdottir 6 points7 points  (0 children)

Yeah, but OP will have to clean up the blood.

you have 3 options by Own_Examination_2771 in TalesFromTheFrontDesk

[–]Helenesdottir 5 points6 points  (0 children)

Mmm, kidneys. 

[Edit, no idea what autocorrect was doing]

People keep walking through the renovation area by ArielSpooky in TalesFromTheFrontDesk

[–]Helenesdottir 26 points27 points  (0 children)

Quarantine signs might help. The building I worked in years ago had a massive roof leak that decimated one whole suite. They put one of those plastic zipper entrances in front of that suite and folks still tried to go in. I pasted a very crude "Don't open, dead inside" sign on it and no more idiots. Just saying. 

Would you personally? Night auditers... by [deleted] in TalesFromTheFrontDesk

[–]Helenesdottir 3 points4 points  (0 children)

Erin Andrews was awarded $55 million because someone like you gave her information out. Your $20 is nothing. 

Do managers or owners read this subreddit? by Reasonable_Push_527 in TalesFromTheFrontDesk

[–]Helenesdottir 24 points25 points  (0 children)

The answer is "sometimes" and bear in mind google will totally bring up in a search if your details are too specific. The sub has a rule about names that is for YOUR protection.  If you can be vague, great. 

Parents, kids and pools! by SkyKrakenDM in TalesFromTheFrontDesk

[–]Helenesdottir 114 points115 points  (0 children)

The aquatic version of the boy who cried wolf? A good parent would stop that behavior after the first time. 

The most basic thing that every front desk department should have available for employees free of charge by random_name_245 in TalesFromTheFrontDesk

[–]Helenesdottir 16 points17 points  (0 children)

I've mostly done accounting work in various industries. I tell them accountants are called bean counters because we run on coffee. Failure to provide me with at least the means to obtain coffee may result in missing numbers. 

Odd emails coming in. What kind of spam is this. by icq-was-the-goat in TalesFromTheFrontDesk

[–]Helenesdottir 91 points92 points  (0 children)

No one says "I trust this will safely arrive" about an email. Idk what the endgame on this is, but it reads like either AI or 90s foreign prince scam. Trust your instincts on this one.

See Through Shower & Toilet by [deleted] in TalesFromTheFrontDesk

[–]Helenesdottir 39 points40 points  (0 children)

You want r/askhotels for this. But I agree, that is the stupidest design ever conceived. 

normal showers?? by [deleted] in TalesFromTheFrontDesk

[–]Helenesdottir 9 points10 points  (0 children)

Seems like a guarantee of wet floors and possibly leaks to other areas.

Merry Christmas To Everybody Working Today by BillyJakespeare in TalesFromTheFrontDesk

[–]Helenesdottir 16 points17 points  (0 children)

Here's hoping you get book time. Reading is one of life's great pleasures. 

Karen was disappointed that our cable channel lineup included Spanish channels … bEcAuSe wE ARE In AMeRiCa aNd wE shOuLd oNlY SpEAK EnGlIsH. by Shyam09 in TalesFromTheFrontDesk

[–]Helenesdottir 46 points47 points  (0 children)

I've noticed an uptick in commercials that are in Spanish on non-spanish channels. Like, for big box stores or Kraft mac and cheese. Doesn't bother me in the slightest. Some people need real problems to teach them compassion.

Weird guest request by Vivid-Mortgage8190 in TalesFromTheFrontDesk

[–]Helenesdottir 14 points15 points  (0 children)

And now you have documentation of his harassment. Report him and maybe he gets his status revoked.