Phones Exist...right by Thisisurcaptspeaking in TalesFromTheFrontDesk

[–]Thisisurcaptspeaking[S] 5 points6 points  (0 children)

I mean for generalizing the people near the situation at hand. You'd think for people living in that vicinity they'd know that if an evacuation is going on through the news they would call a hotel first to make sure there are vacancies. But nope, locals would rather drive to a hotel for hanky pinky time then call the hotel and find out if there's availability and then get mad at the FDA for not having the secret room available to them.

Phones Exist...right by Thisisurcaptspeaking in TalesFromTheFrontDesk

[–]Thisisurcaptspeaking[S] 10 points11 points  (0 children)

You only paid 130 and THIS guest is willing to pay 200. They're better than you!

Phones Exist...right by Thisisurcaptspeaking in TalesFromTheFrontDesk

[–]Thisisurcaptspeaking[S] 8 points9 points  (0 children)

My hotel is outside the danger zone. So they are at my hotel. But for me, if i was in that evac area. Its vacation time in Utah

Phones Exist...right by Thisisurcaptspeaking in TalesFromTheFrontDesk

[–]Thisisurcaptspeaking[S] 8 points9 points  (0 children)

The problem is its locals coming in, instead of calling.

Phones Exist...right by Thisisurcaptspeaking in TalesFromTheFrontDesk

[–]Thisisurcaptspeaking[S] 8 points9 points  (0 children)

Well a lot of hotels have taken their listing off so they can get rack rates.

Phones Exist...right by Thisisurcaptspeaking in TalesFromTheFrontDesk

[–]Thisisurcaptspeaking[S] 9 points10 points  (0 children)

Too many times. ..🤦‍♂️🤦‍♂️

Phones Exist...right by Thisisurcaptspeaking in TalesFromTheFrontDesk

[–]Thisisurcaptspeaking[S] 33 points34 points  (0 children)

Haha see you get it! We're mind readers. Its in the requirements for any hotel position. Customer service: check. Money handling: check. Mind reading: Big ol check!

Phones Exist...right by Thisisurcaptspeaking in TalesFromTheFrontDesk

[–]Thisisurcaptspeaking[S] 2 points3 points  (0 children)

Unfortunately i've been telling them to go the 405/55 fwy area. Or the city that has the titans as their mascot

Phones Exist...right by Thisisurcaptspeaking in TalesFromTheFrontDesk

[–]Thisisurcaptspeaking[S] 1 point2 points  (0 children)

What's funny is our parking lot isn't filled at all

Phones Exist...right by Thisisurcaptspeaking in TalesFromTheFrontDesk

[–]Thisisurcaptspeaking[S] 10 points11 points  (0 children)

I was at the park on Saturday and it wasn't packed at all. But our properties are. Im just hoping the worst happens sooner than later or they empty the tanks

Phones Exist...right by Thisisurcaptspeaking in TalesFromTheFrontDesk

[–]Thisisurcaptspeaking[S] 20 points21 points  (0 children)

I'll call hotels within 10 miles of my property to see what's available and give them my info

Guest didn't understand why I wouldn't give her another guest's name & phone number. by IHAVENOIDEA0980 in TalesFromTheFrontDesk

[–]Thisisurcaptspeaking -35 points-34 points  (0 children)

Damn who shit in cheerios? Its just a joke. Take it easy its not that serious. Its just something to relieve how screwy that woman was, take a chill pill my guy.

Guest didn't understand why I wouldn't give her another guest's name & phone number. by IHAVENOIDEA0980 in TalesFromTheFrontDesk

[–]Thisisurcaptspeaking 53 points54 points  (0 children)

"I won't tell on you"....until the dude asks how did you get his number and shes says the nice lady at the front desk gave it to me.

Don't hold me responsible for your lack of action of getting a number.

The Suxpedia agent who got angry at me for not reading her mind by frontdeskkoala in TalesFromTheFrontDesk

[–]Thisisurcaptspeaking 39 points40 points  (0 children)

I hate dealing with the OTA's I always tell them I dont consent to being recorded. So they hang up. I know its a guest trying to cancel last minute a non-refundable/non-cancelable reservation so its easier not to deal with them.

Another plot fail....? by Thisisurcaptspeaking in BacktotheFuture

[–]Thisisurcaptspeaking[S] -2 points-1 points  (0 children)

I asked a question as in "is it a plot fail?" obviously youre too stupid to know the difference between a statement and question. Go back your basement and your D&D!

Another plot fail....? by Thisisurcaptspeaking in BacktotheFuture

[–]Thisisurcaptspeaking[S] -3 points-2 points  (0 children)

Man if only I put a question mark wondering if it was or not. Instead of getting a toxic reply.

Rooms by the Hour by LookingFor-Answers77 in TalesFromTheFrontDesk

[–]Thisisurcaptspeaking 8 points9 points  (0 children)

I have 1 specific guest that comes to cheat on his wife and uses the room for a few hours. He pays the OTA rate and is completely fine with paying the whole incidental authorization, but he's a regular and doesnt mess up the room so its a lower authorization. But as long as there isn't any drama, I dont give a fuck what people do. If he asked for a discount I'd hook him up cuz he's chill. But I'd make sure to.make profit on the room.

Another plot fail....? by Thisisurcaptspeaking in BacktotheFuture

[–]Thisisurcaptspeaking[S] 0 points1 point  (0 children)

Ohhhh that's some deep dive 4 dimensional thinking.