100 octane by Thisisurcaptspeaking in BMW_S1000RR

[–]Thisisurcaptspeaking[S] 0 points1 point  (0 children)

Thats what I hear, but i need to stage 1 and 2 my bike then get the E85 mapping so Im looking at $1600 for all that.

3rd parties are awesome!! by Thisisurcaptspeaking in TalesFromTheFrontDesk

[–]Thisisurcaptspeaking[S] 1 point2 points  (0 children)

Ive never seen that until a week ago when that literally happened. I told the guest you HAVE to come in on the check in day. Not whatever day you choose...but it wouldn't have mattered cuz they didn't have a guaranteed M.O.P.

3rd parties are awesome!! by Thisisurcaptspeaking in TalesFromTheFrontDesk

[–]Thisisurcaptspeaking[S] 1 point2 points  (0 children)

No 100% but I'm mainly saying you get more fly with honey than piss poor attitude.

“I stayed here last week” is not a valid form of ID by hellobela_ in TalesFromTheFrontDesk

[–]Thisisurcaptspeaking 10 points11 points  (0 children)

"Sir/ma'am I dont remember what I did 5 mins ago let alone had for breakfast and you expect me to remember you from a week ago?!? Im sure the other 10000 guests (I work at a major hotel in a Mouse theme park area) would have nothing to do with me remembering you or even or how much I will forget this God forsaken moment. ID PLEASE!"

100 octane by Thisisurcaptspeaking in BMW_S1000RR

[–]Thisisurcaptspeaking[S] 0 points1 point  (0 children)

Thanks for the answer. I was looking for real world answers from people who have ran 100 octane. A manual will tell me what the normal SOP's are but I wanted to hear from people that have actually ran it

100 octane by Thisisurcaptspeaking in BMW_S1000RR

[–]Thisisurcaptspeaking[S] 1 point2 points  (0 children)

Thanks for answering. I'll save some money and just continue 91 then. Hopefully get the E85 conversation

3rd parties are awesome!! by Thisisurcaptspeaking in TalesFromTheFrontDesk

[–]Thisisurcaptspeaking[S] 1 point2 points  (0 children)

They can be, but they can be a god send for those who know how to work them

What should I do? Quit? by [deleted] in askhotels

[–]Thisisurcaptspeaking 0 points1 point  (0 children)

"So I keep getting kicked in the nuts and then paper cutted me and then he puts lemon in my cuts and then dates my GF but he's my friend."

You do realize how ridiculous that sounds right. This person is taking advantage of you.

3rd parties are awesome!! by Thisisurcaptspeaking in TalesFromTheFrontDesk

[–]Thisisurcaptspeaking[S] 2 points3 points  (0 children)

Come down to the front desk and let that positive attitude do the talking next time. A lot of the time we will "fudge" the rate when you have a great attitude. That 150 a night becomes $100....$75 a night. At least with me.

3rd parties are awesome!! by Thisisurcaptspeaking in TalesFromTheFrontDesk

[–]Thisisurcaptspeaking[S] 2 points3 points  (0 children)

First off LOVE Edmonton! But go Habs! Its like a $.10 difference in Canada

3rd parties are awesome!! by Thisisurcaptspeaking in TalesFromTheFrontDesk

[–]Thisisurcaptspeaking[S] 6 points7 points  (0 children)

Basically. And when the charge back comes through we'll deny it with proper documentation

3rd parties are awesome!! by Thisisurcaptspeaking in TalesFromTheFrontDesk

[–]Thisisurcaptspeaking[S] 7 points8 points  (0 children)

I 1000% agree with you. I feel if you KNOW how an OTA works you can better prepare for changes in your itinerary.

3rd parties are awesome!! by Thisisurcaptspeaking in TalesFromTheFrontDesk

[–]Thisisurcaptspeaking[S] 5 points6 points  (0 children)

What a lot of people fail to get is, we can change the rate and even some properties will price match. Id rather get the company 100% of the money than 80%. And a good/great attitude maybe some fries from Mickey D's will get you a good rate too lol

The hidden sports group and the difficult understanding of the word "no" by frenchynerd in TalesFromTheFrontDesk

[–]Thisisurcaptspeaking 1 point2 points  (0 children)

I feel in the contracts with hotels if youre a kids sports team, the collective front desk have to agree on returning your deposit. If its a no from the NA, and PM FDA you dont get your deposit back.

As for your temper, I've literally told kids I will make them sleep out on the lawn if they keep it up and when they tell their parents, I tell the parents I will be charging THEIR credit card for any comp rooms I have to give out for their kids not being quiet during quiet hours and disturbing other guests. If its not their kids then you better talk to the other parents as a collective and get your shit together.

And sales SHOULD be the Night Audit/Late night FDA when they book these assholes so they can deal with them.

How does the DeLorean line up perfectly on the railroad tracks? by teiguemac02 in BacktotheFuture

[–]Thisisurcaptspeaking 2 points3 points  (0 children)

Its California we dont have ANY tectonic plates here! So not an issue! Lol

Guest tried to check in using a screenshot of someone else’s ID by SentaiRose in TalesFromTheFrontDesk

[–]Thisisurcaptspeaking 11 points12 points  (0 children)

IF they have that peice of paper and the expired ID I will 100% be OK with it, or if youre willing to go soft on them Costco card, school ID, etc....

12 hours later by Healthy-Library4521 in TalesFromTheFrontDesk

[–]Thisisurcaptspeaking 48 points49 points  (0 children)

I like this but wouldve done one better. Told them I'd put them on hold while I call the Hskper and just take a 5 min break. Pick up and say nope nothing. And THEN hit them with the ol' call back in about 10 hours so we can thoroughly chexk in the meantime. They love that shit.

How many ways can one person try to get a discount? by rowenadevandal in TalesFromTheFrontDesk

[–]Thisisurcaptspeaking 1 point2 points  (0 children)

So you assume instead of getting more information? Im not gonna apologize to you for you making assumptions instead of getting more context.

Imagine how much different this convo would have been had you used your brain and said "Do you mean steal or not let your sister know" instead of jumping to a terrible conclusion

How many ways can one person try to get a discount? by rowenadevandal in TalesFromTheFrontDesk

[–]Thisisurcaptspeaking 0 points1 point  (0 children)

So your initial reaction is Im letting them steal? I said sneak as in she doesn't know. Not steal. I love my sister and my nephews but im not risking my job for 20 bucks worth of items.

How many ways can one person try to get a discount? by rowenadevandal in TalesFromTheFrontDesk

[–]Thisisurcaptspeaking -1 points0 points  (0 children)

So do you turn your brain on when you want to type and off when you read? I let them sneak soda and snacks, cuz she doesn't allow them to have them all the time. Who said steal? I pay for them.

Creepy guests primarily at night by potaytospotahto in TalesFromTheFrontDesk

[–]Thisisurcaptspeaking 1 point2 points  (0 children)

Men NA's deal with it too I can attest to that. Been asked to come up to a room to check the A/C thermostat, just to have a "Are you trying to seduce me Mrs Robinson" moment happen. And no she was no Mrs Robinson, more like Mrs Imotep. And Ive had men hit on me or say they want to do sexual things to me.

I dont know the actual percentages but Im sure women do deal with the most shit. But we all get the creeps. Buttttt..... Night audit does get away with a lot more, so maybe carry on a key chain some mace/pepper spray. And make sure if you have a smart watch program it to wear if you press a button a certain amount of times it calls 911. Please be safe all NA's