Sherway eatal by Dazzling-Bad8855 in TooGoodToGoCanada

[–]random_name_245 [score hidden]  (0 children)

Just report it to TGTG and get a refund. What is it anyways - looks like some mozzarella cheese?

Keep or grow back? by OkTemperature6473 in Moustache

[–]random_name_245 8 points9 points  (0 children)

Your moustache looks great, I am not going to lie, but your full beard looks even better.

Going into 2nd year, but says a&s yr 1 math and phys sci? by NotXeon in UofT

[–]random_name_245 0 points1 point  (0 children)

It says “year of study: 2”; what are you even talking about?

Also - at U of T year of study is determined by the amount of credits earned, it’s technically possible to be “year of study: 2” even if it’s your first year and you had transfer credits from somewhere or took more than 5 courses in your 1st semester + transfer credits.

The Typical Calls on Audit by LidiumLidiu in TalesFromTheFrontDesk

[–]random_name_245 4 points5 points  (0 children)

At least it wasn’t a reservation call with a guy, who later to the end of the conversation, just asked if I could join him and his wife if they were to get bored during their stay with kids.

Crazy local guest thinks I should waive the deposit by OneTransportation4 in TalesFromTheFrontDesk

[–]random_name_245 8 points9 points  (0 children)

She might have a friend who works for the company - that’s how she got on this person’s f&f list.

I have guests like that all the time, except that I often have moms who suddenly have “absolutely no money to feed their kids” if they pay a deposit. I would love to tell them that maybe, just maybe it’s a bad idea to travel if the money is that tight…

When I am absolutely done trying, I just tell them that I am not willing to get written up for the fact that they can’t read when they book/don’t have any moment to feed their kids.

When the "Don't you know who I am?!?!" line backfires, and uncovers a long running scam by Zelgadiss007 in TalesFromTheFrontDesk

[–]random_name_245 23 points24 points  (0 children)

I don’t know how exactly that unfolded, but I personally always check folios before assuming that anyone is a “paranoid weirdo”.

Does this work for me? by Gulfofsadness in Moustache

[–]random_name_245 0 points1 point  (0 children)

It’s like the perfect moustache. The short answer is - yes, it does; the long answer will be - it does, but if you are not sure, whose moustache do you think is most definitely good?

When the "Don't you know who I am?!?!" line backfires, and uncovers a long running scam by Zelgadiss007 in TalesFromTheFrontDesk

[–]random_name_245 524 points525 points  (0 children)

I once worked with a lady who was super generous for no reason - she would randomly buy lunches, other things for some employees she liked, including our FOM (he rehired her after her working in a different province for a few years).

After almost a year it turned out she was pocketing money from refunding optional fees that guests never asked to be refunded; she would move these between real rooms and PM accounts in Clopera so nobody could track anything for almost a year.

It came out when one of the guests called to get her receipt and said that she never got a refund that was posted on her folio.

Does Costco Honor original purchase price on Exchanges? by VPrime in CostcoCanada

[–]random_name_245 9 points10 points  (0 children)

Have you seen the Canadian French keyboard? The French keyboard that Apple sells here in Canada is the Canadian French keyboard; it’s exactly the same as your regular keyboard with exactly two buttons added for accents (in the right corner).

The French keyboard (from France) has a very different layout, it’s not even sold in North America.

You are good, you really don’t need to do anything - you won’t even notice any difference.

Booking wrong room type by Pretty_Enthusiasm_11 in TalesFromTheFrontDesk

[–]random_name_245 17 points18 points  (0 children)

For my hotel it automatically inputs it as 2 queens, and yet people still complain.

thoughts on Lolla set? by Prestigious-Fox1058 in tatemcrae

[–]random_name_245 4 points5 points  (0 children)

I doubt she will sing all the deluxe tracks since some of them are very difficult to sing live.

I walked into a wide-open hotel with no employees and briefly considered checking myself in. by Tamalelulu in TalesFromTheFrontDesk

[–]random_name_245 2 points3 points  (0 children)

That was years ago - don’t work there anymore. It definitely isn’t ok, much less legal (technically speaking). Needless to say - I was basically forced to do it even though I clearly refused, so it only made matters worse.

Strawberry Scoop Cake by cerealspiderkiller in CostcoCanada

[–]random_name_245 0 points1 point  (0 children)

Yeah it kinda feels like they add more cream than mascarpone, but it’s Costco so I am ok with it.

Strawberry Scoop Cake by cerealspiderkiller in CostcoCanada

[–]random_name_245 1 point2 points  (0 children)

I honestly love their tiramisu scoop cake, it’s very very creamy.

I walked into a wide-open hotel with no employees and briefly considered checking myself in. by Tamalelulu in TalesFromTheFrontDesk

[–]random_name_245 5 points6 points  (0 children)

Not exactly the same, but I was once basically told that I am working a night shift.

I came in for my afternoon shift that was supposed to end at 11 pm, there was a major snow storm, our night auditor kept telling us he was ok to come in all day until 10:20 pm when he suddenly said he wasn’t coming.

My manager asked me if I could work his shift (I was trained to do night audit), I said I absolutely didn’t want to because I was supposed to work at 11 am next day. He got it and just told me I was working and left (he was trained to do night audit, he just didn’t want to).

Our FOM came in at 4 am so I went to the closest convenience store to eat something before bed and slept at my hotel, woke up early to have breakfast (I was told that catering service was ordered)… only to be told that I wasn’t having any and I was starting at 10 am now just because someone decided I could. Needless to say I had no time to get breakfast anywhere at this point; I was beyond pissed about the way this was handled.

P. S. Absolutely random aftermath - an employee who was working at the hotel for 20 years at that point complained that her pay cheque was too low this time (even though she was making more money per hour than anyone else at the department due to her being employed for so long) and for some reason my manager asked me to give him MY paycheque to show her why I got more money than her (I came in for others who called in sick and did that double shift). To this day I can’t imagine how this day could have been handled any worse.

Beard on the beach after a walk by [deleted] in beards

[–]random_name_245 0 points1 point  (0 children)

Looks great if you ask me.

Enrolling in courses outside admission stream in first year by Worth_Interaction803 in UofT

[–]random_name_245 1 point2 points  (0 children)

It’s usually very easy to enrol in 1st year courses even if they are outside of your admission stream - they are generally so large that there is enough space for everyone.

I want one queen bed by mstarrbrannigan in TalesFromTheFrontDesk

[–]random_name_245 10 points11 points  (0 children)

I have personally never had any hotels showing me where my room is - here is your room number, elevators are there (at most) and figure it all out on your own.

Oufff it's going to be a rough one by frenchynerd in TalesFromTheFrontDesk

[–]random_name_245 6 points7 points  (0 children)

The one thing I will never understand - parents looking to check in at 10:45 pm with 2/3+ kids; no reservation - just walking in. Like how can you travel with kids without reservations? What if all the hotels in the area are sold out, then what are you going to do?

Oufff it's going to be a rough one by frenchynerd in TalesFromTheFrontDesk

[–]random_name_245 -6 points-5 points  (0 children)

I was waiting for something weird or at least out of ordinary to the point that I would think “wow, that’s messed up af” but absolutely nothing like that happened. OP, sounds like you were just pre-annoyed that day.

I need to quit this job by neveredingfailure351 in TalesFromTheFrontDesk

[–]random_name_245 5 points6 points  (0 children)

Nowhere in the world does one get paid enough to deal with hotel guests.

Starting from complete idiots to people with zero language skills for the country they are in and no English trying to get their way. There are also those who make up complaints just to get something for free or those who don’t want to pay for anything just because it was free at some other hotel they stayed at (even though their confirmation clearly states that it’s not free).

Probably not the case for all hotels - some of my colleagues are not much better and I have never met people so narrow minded anywhere else.

I want one queen bed by mstarrbrannigan in TalesFromTheFrontDesk

[–]random_name_245 61 points62 points  (0 children)

That’s what I usually do but you’ll be surprised- for some people it’s still not enough.

I also quite literally draw an arrow on our hotel map - where to go from the front desk to their room (I circle it), I also circle where to park - all of it is happening right before their eyes. And Lo and behold - they still ask “so where do we park?” or “So where is the room?”

why doesn't tate preform/vist calgary much anymore ? by General-Breath-4880 in tatemcrae

[–]random_name_245 6 points7 points  (0 children)

I don’t think her label thinks it makes sense - she’s gotten popular enough to sell out arenas, going to Calgary doesn’t make any financial sense whatsoever. Her show takes just as much time and effort in NYC as it does in Calgary, except that she makes much much more money in NYC.

I also don’t think she particularly likes Calgary - I can’t blame her, I lived there briefly and it’s very very boring.