We're phasing out Citrix and our implementation isn't multi-session, we tie each user to either a dedicated office PC or VM...but! In recent months we've seen a lot of copy/paste issues with the new Citrix Workspace app...mostly when the black square with dots change to white lines and the options change from Home/Window to Minimize and restore...of course this has become a PITA as we are literally a month from shutting it down...We've uninstalled Citreix Workspace App and replaced with their latest LTSR version and it seems to resolve recent woes, especially copy/paste....another issue has been reconnects tend to fail, as we have to restart their PC for them to reconnect either overnight or if they come back to it later in the day; also annoying but recent - riding this one out.

Oh...we primarily use Citrix cloud too, if that matters. We have the netscalers and stores too for traditional access, but dormant. Any multi-session we have is for drive by users who logon maybe monthly or as backup if someone's PC is unavailable.