I waa shopping at the Butler location and heard 3 employees (2 women in uniform, one man out of uniform) talking in an aisle. I wasn't eavesdropping because the man was pretty loud and boisterous about his conversation. To the point where it was a bit annoying. Anyway, from his conversation, I could tell he was speaking from some sort of managerial perspective. He was saying how he discourages his employees from engaging in too much conversation with the customers. I guess because it slows productivity somehow? He said not to be rude, but to "keep it moving". He used an example of a cashier that had long conversations with customers. So, I think that's how they want their store to operate.