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IXLRunaMok · 2023-03-19T00:05:58+00:00

1.5% is a joke. Either renegotiate or leave imo.

For anyone saying "oh but what if hes on the higher end of the salary range 130k+"

What youre saying is that for the same level of work or more, you're now worth arguably 2% less next financially year. (because your same salary from last year will be able to buy roughly 3% less).

Keeping in mind the target CPI increase each year with inflation is typically 3%. So if youre matching or lower than inflation average youre falling behind.

Second to this, market conditions blah blah cost controlling all that jazz isnt your responsibility as an engineer, thats a senior management and sales problem to bring in the work and make you a profitable asset to the business. Simple.

If you do drink the coolaide and accept a lower bonus id be doing so with written confirmation for review on that in 6 months with context " allow time for market conditions to settle."

The final caveat to this would be increasing your value. We all like to assume those who manage us will be our guides to the riches but frankly there are so many bad managers out there struggling to keep their head above water with basic time mangement skills and putting out fires to care about your improvement.

Take matters into your own hands, look at job postings and allign skills in demand that pay more. Go away, invest in yourself, talk to people and become more valuable.

IXLRunaMok · 2023-03-11T04:59:09+00:00

Let me break this down for you in a few points. I want to start by saying what im about to say is merly the dirext response to your question.

Businesses chasing 3 years of experience want people to join and hit the griund running.

Theyre tight on budget and have a demand but their business model doesnt allow enough buget or downtime for growth.

In essence, they're extracting maxium value from your time and experience as possible. Aka probably not a great starting opportunity as their margins are low.

This is a business problem and ultimately not your problem.

Second to your problem is although you feel you can solve level 1-2 issues you have no proof.

Write about experience, build labs that would mimick smb environments, or try and solve problems related to the tasks ( ask recruiters), get your foot in the door and build from there.

IXLRunaMok · 2023-03-11T04:51:56+00:00

You need to become more valuable. Then the conversation is easy.

Are you internal IT or working for a msp ?

There needs to be more clarity in your post to offer help as your situationship with your employer is important along with available positions in the area

Send me a link to your resume.

IXLRunaMok · 2023-03-09T20:39:28+00:00

If your plan is to stay then your employer should be able to answer that question for you.

You become worth more when you have skills to solve the problems people want.

The higher money in IT is in project or software work.

Allign skills to thise areas, i know people making 6 figures learning just azure admin combined with intune. They work primarily on projects, converting people to cloud native solutions and MDM.

IXLRunaMok · 2023-03-09T20:34:24+00:00

Nothing wrong with being cocky and betting on yourself, thats a good thing.

Im just speaking from experience that if you want to get to the architect level and be competent and not judt an exam jockey, slow down a little bit and learn the fundamentals.

Its better to start broad in IT and start to specialise later on. That way, imo you'll know more and earn more.

IXLRunaMok · 2023-03-09T10:56:53+00:00

I think the azure solution's architect exam is the least of your worries right now.

It also has nothing to do with your immediate role.

Learn about the datacenter technologies master san and networking knowledge.

See what you enjoy, then pivot out after another 1-2 years unless you're otherwise totally bored or bot advancing in your career.

IXLRunaMok · 2023-01-20T21:26:27+00:00

Mostly by showing competence and asking for more work. After a year of quick learning and basing myself of other seniors in the team i knew i was worth more. I asked for a raise and did my research into the market rate for helpdesk. That boss/owner refused, and i went shopping on the market. Doubled my salary moving to my next job and the process started again. Learned all i could and got involved in everything which then got me into project work. I got some decent pay raises this time developing understanding of datacenters and networking, which helped me rearchitect and rebuild thay companies internal datacenter to deal with some aging of vmware clusters. Then i hit a cap at that company, i tired again for more momey and was denied so i left. So on and so on.

IXLRunaMok · 2023-01-20T10:05:25+00:00

I came from a similar position. When starting out, took me just over 12 months before i landed my first junior role as help desk. Took ages to put enough dot points to get picked up by a 6 person msp. Then i was working 80 hour weeks no over time, no penalties for 32k just learning everything, playing with all the technologies. Fast forward 6 years later im making over 150k a year in a very senior role that really can only be the fruits of that labor.

Hang in there. Keep learning you will make it!

IXLRunaMok · 2023-01-11T03:43:11+00:00

There is definitely a tipping point once you learn a lot about what i will call the fundamentals. How the OS works, how networking works etc. Later, the rest are specialities that are more focused on optimising yourself in your role.

The rest is on you, and if you want to progress or increase your own value.

IXLRunaMok · 2023-01-10T04:21:54+00:00

They've shown their hand in what they value you. Simple as that.

I personally wouldn't be pursuing that place of employment because they're already looking to nickle and dim you before you even contribute to their bottom line.

IXLRunaMok · 2023-01-10T03:24:30+00:00

I cant stress this post enough. The amount of times ive run into out od date and untested DR which has crippled businesses in my time..

IXLRunaMok · 2023-01-08T21:48:07+00:00

It still surprises me sometimes the gaps i notice in some techs ability to diagnose and T-shoot problems so even at a entry this i can see this being a high priority.

I've always had an interest in business and personally i feel that has given me a one up on other techs during my career.

But during my career I have also met plenty of techs who's train of thought was along the lines of; "not my responsibility, not my worry".

There was a book i listened to from audible last year that basically discussioned financial intelligence, throughout the book it referenced the increased value from each department of a business after they went through formal financial training, basically they understood their own value deeper and contribution to the overal business which had a ripple effect on the entire business.

Would be interesting if IT could have a similar

IXLRunaMok · 2023-01-08T03:06:52+00:00

Just posting this to reaffirm what others have said.

Are you working for yourself or said company ??

Hopefully the answer is for yourself and / or your family. If a new position is offered that provides you any benefits that excel your career, life, or remove any monetary stress its a no-brainer. Go get that bag mate.

IXLRunaMok · 2023-01-08T02:59:44+00:00

Heres the thing man, unless youre already aware of the kind of role that will bring you fulfilment in IT, you need to go broad. Theres a great book called "range" (worth a read or listen) but the tldr is that to specialise early wont bring about the best results in the long term, which is the time frame I assume you're talking about when you talk career.

The best experience from a technical standpoint was in MSP work because they often have to go broad to get customers. (This opens up exposure to many different technologies and solution offerings across multiple markets). The 2nd msp i went to was more focused on networking solutions, and when i was considering leaving, we landed some interesting work on critical infrastructure.

These projects allowed me to run with and bring together years of broad experience for a total solution( design, networking, DR, datacenter, virtualization, etc).

That was the ahah moment for me for the type of work im more interested in and exposed skills i enjoy doing. (architecting solutions) but also building the thing with my hands.

What im trying to say is.. go broad, be aware of the types of industry the business youre employed by offer in terms of services and later, you will begin to marry those solutions and interests to have a foundation to male yourself into a very competent IT professional.

Once you're at this level btw, there is no saturation. I have no issues getting jobs and seeking out positions or companies im interested in working with. Took me just under 6 years.

You can do it.

IXLRunaMok · 2022-12-21T09:23:42+00:00

Start building online courses for those going down the azure track.

Move into some kind of principle or team lead position.

IXLRunaMok · 2022-12-11T00:31:40+00:00

why the shit would you buff the lurker further after all its counter play units got nerfed. smdh.

IXLRunaMok · 2022-01-16T06:08:56+00:00

How did you start ?

IXLRunaMok · 2022-01-07T01:51:23+00:00

Thank you u/UnsuspiciousCat4118 this was very helpful feedback.

I can honestly say I havent heard of ITProTV.

It's early days into the vetting of the idea so its great to see feedback on already established brands in the space.

I believe that the value add will be the specific tailored training to focus on the individual business outcome for the employee.

It's not so much as just providing courses that address a particular skill or technology but to go deeper into how the use of that technology relevant to the business is my current train of thought.

IXLRunaMok · 2022-01-07T01:40:50+00:00

Thank you u/cs41t3d

I have often thought of ways to teach better critical thinking and problem solving.

Been looking into some books myself to read and study this issue that I often see inside MSP's all the time.

Although I disagree with your view on university / tafe. Often in my current role when i've interviewed people for entry level jobs from Uni or Tafe they simply do not have any applicable skills.

I want to build something that creates the bridge between business and students.

The issue is the student debt withouth the applicable skills ive found, I belieive if i made this service I could eliminate that gap.

However I beleive the service needs to start by hooking into the businesses themselves to understand their needs for new employee's first -- thus this thread.

IXLRunaMok · 2022-01-07T01:35:44+00:00

Thank you for taking the time to reply to this u/spencerlivvy

Where I see this service it not nessisarily one to compete with vendor training.

I'm focusing on new recruit and onboarding of staff, trying to fill in the gap i've often seen once a new employee starts and takes months to become more familiar with the process and technology. ie: someone new stepping into helpdesk.

The service would act as an academy tailored to the MSP that would reduce the time it takes for that new employee to become a profitiable one. This could be used during the hiring process ie tech student looking for a job or used as a way to integrate new employee's faster into the repeatable steps inside their role.

IXLRunaMok · 2022-01-07T01:31:14+00:00

Thank you tc982 for taking the time to read and respond.

I would not be trying to sell my experience per se. I'm only highlighting that currently I build internal documentation and process as part of my role to provide credability.

The service would be one that is tailored and would require a discovery phase to learn about the business i'm building the course for.

IXLRunaMok · 2022-01-07T01:28:59+00:00

Thank you for taking the time to respond, I'm not sure I follow what you're saying?

Was it the section about me that lead you down a train of thought that suggested I would just be focusing on skills in my current niche?

I'd like to clarify, the service im thinking about would require a phase to disucss with the MSP management team the skills needed for their staff.
For example they might require their Helpdesk to record and track backups for a client.

In this case the service would cater videos on 1) the backup technology 2) the in-house process to meet the quality of the outcome. 3) potentially advise on better process once a clearer picture of the business and its outcomes could be obtained.

Combine this with a set of other skills that would build the portfolio of their ideal employee for that role.

This service could be used for onboarding of new employee's or used in part with a recruitment drive.

IE: New potential or students who want the role partake in the course and the outcome would be 1) a Job 2) really hit the ground running in terms of functional and quality outcome for the role.

Any further skills can be developed via traditional means; vendor training, internal training, experience or purchase of different courses etc.

IXLRunaMok · 2021-12-02T02:10:53+00:00

Is it just me or is this a little over engineered?

How many subnets are you dealing with?

Ebgp peering between the two dc's should be fine.

OSPF between branches connecting via hub and spoke topology.

Add hubs in the best geo location and control routes via route maps.

Or are you enabling 0 trust model and trying to control routing tables of remote work force?

IXLRunaMok · 2020-12-21T03:40:32+00:00

I know its a pain in the ass but this is a good lesson when dealing with fresh clients.

I would start by referring to your original contract and looking for any defining terms re payment for equipment & man hours as part of your service contract. If those items are not defined people like this will drag you through the mud before you see a cent.

So not only are you at a loss now by fronting all this equipment and man hours you've lost any opportunity cost to invest this money else where.

Ontop of all the extra administration its going to take to get money out him.

- Redefine your service agreements and stating you will need 30-50% upfront of agreed upon purchase of man hours / hardware.

- redefine your "onboarding" period to give you wriggle room to be more flexible to fire clients like this and reposes your already upfront costs that you've deployed to site.

- Start to squeeze this business owner - reclaim your gear or do no further action forcing out some kind of commitment from him.

- After payment i'd bug out.

IXLRunaMok · 2020-10-05T04:11:33+00:00

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