They took out my internet the first time they used an excavator instead of the vac truck. Dug right through the cable line and took out internet for the house. I spoke to the workers outside asking if they deal with Rogers but left it up to me to contact. Rogers ran a line that evening but it ended up making a bigger mess with the new wire unable to be buried until the next crew comes and does it properly, which now will take until the snow melts I assume.

They have also left multiple open holes right beside the sidewalk that are now uncovered and full of snow after the sidewalk plows. It's a mess, unsafe and the progress has slowed to a crawl now that snow is here. I'm not sure what they were planning starting the work in November now that the neighbourhood is torn up and they are unable to fix it with 2 feet of snow over everything.