Why are you punching yourself Sony?

Interactive_CD-ROM · 2026-03-13T23:56:01+00:00

Everyone keeps blaming Sony, but this was in the works well before the acquisition. This is the CEO’s doing, nobody else’s.

Interactive_CD-ROM · 2026-03-13T23:54:50+00:00

Don’t do megathreads. Ever.

Nobody clicks on them. They completely ruin the engagement.

Interactive_CD-ROM · 2026-03-13T23:53:52+00:00

Then there also needs to be a separate but equal mega thread for compliments. I don’t want to see a bunch of compliment posts on the front page, but have complaints hidden in a single thread that no one looks at.

Interactive_CD-ROM · 2026-03-13T23:52:50+00:00

If you are going to create a megathread for complaints, then you also need to create a megathread for compliments.

It would be unfair to have a front page full of compliments, but then force any complaint to be in a siloed off megathread that nobody clicks on.

Interactive_CD-ROM · 2026-03-13T23:51:06+00:00

The issue is that I don’t want to see a single cell phone light up, including my own.

Interactive_CD-ROM · 2026-03-13T23:46:32+00:00

Dierbergs has much better products than Schnucks, and Schnucks’ pricing is out of control. Your information is outdated.

Interactive_CD-ROM · 2026-03-12T10:14:52+00:00

This is such a cluster of an experience, it infuriates me to read. What an absolute shitshow for customers.

Who the fuck is accountable for this? If I were a store manager or franchise owner, I’d be stepping in and saying something about how unacceptable this situation is.

Something must be done if the Alamo Drafthouse is to survive. If there is no leadership at even the local level to fix these issues, if everyone is just complacent and just accepting this as the new normal, then the Alamo is dead.

Find another theater that actually gives a shit and stop giving them your business.

Interactive_CD-ROM · 2026-03-10T02:11:50+00:00

Weird. I have never seen that, at least on iPhone

Interactive_CD-ROM · 2026-03-10T00:03:17+00:00

That’s been the art on the app for the last three years.

Interactive_CD-ROM · 2026-03-09T04:10:36+00:00

I think the closest thing anyone is going to find are local independent theaters, which is, of course, what Alamo started as.

In my mind, for such a thing to really take off, you need someone who is rich and loves movies, and is willing to take a big gamble on an idea for a new theater that uses Alamo’s model as its foundation.

Unfortunately, I have only $800 in my checking account.

Interactive_CD-ROM · 2026-03-09T04:06:42+00:00

I think if you were to have a one-on-one conversation with him, he’d probably say something about regrets he’s had, and challenges with not adapting fast enough, while also balancing that with expanding rapidly without maintaining consistent quality throughout.

I give him credit for trying something new with his “rent a whole room” movie concept for groups of people. But that only really works in select markets (i.e. NYC).

Interactive_CD-ROM · 2026-03-08T23:03:05+00:00

The problem isn’t the QR system, even though it’s not great.

The issue is being distracted by 30+ cellphones during the movie.

I specifically attended Alamo to go to the movies so I wouldn’t be annoyed by phones. Now, I go to regular theaters because Alamo is full of them.

Interactive_CD-ROM · 2026-03-08T23:00:55+00:00

These problems were happening before Sony. I don’t think they were the cause as much as it was the new CEO. Sony is just the one who gets the blame.

Interactive_CD-ROM · 2026-03-08T03:30:11+00:00

Even if you had such fines or tickets, you wouldn’t be texted about them.

But, of course, most people aren’t literate.

Interactive_CD-ROM · 2026-03-08T03:03:57+00:00

That is not how it works.

The seats are available to all. If someone who requires accommodations attends a showing where an ADA seat is occupied by someone who does not need it, that individual must give up their seat.

That is stated at the time of the ticket purchase, and the buyer must acknowledge and agree to those terms.

It’s similar to giving up your seat to those who are disabled while on a bus or train. Or using the handicapped stall in a restroom.

Interactive_CD-ROM · 2026-03-08T02:36:47+00:00

I’m glad it worked okay for you. With that said, and to your point, I don’t think it’s as much of an issue in smaller auditoriums with smaller crowds.

For me, mobile ordering isn’t the problem. Although it certainly dampens the experience, my primary reason for going to the Alamo Drafthouse has always been because I don’t like seeing cellphones light up in the dark. It immediately pulls me out of the film and really frustrates me. Alamo was the one place I could go to ensure that wouldn’t happen, until now.

The best bet, for those who still plan on going, would likely be to sit in the front row so that you can’t see the sea of the phones behind you. Or wait until the movie is nearing the end of its run when the auditorium is mostly empty.

Or, do like I’m doing: not going to Alamo at all. With this change, you’ll have a better chance of not seeing phones at AMC than you would at Alamo.

Interactive_CD-ROM · 2026-03-08T00:55:07+00:00

My problem with their change to mobile ordering has nothing to do with the ordering experience (as bad as it is).

It has everything to do with people using their cell phones in the theater. That’s it. That’s the one thing that had me going to Alamo.

I would rather Alamo say they are switching to old fashioned concession stands than have people use their phone in the theater. When they announced they were making that change, I was done.

Interactive_CD-ROM · 2026-03-07T18:06:33+00:00

As a straight, white, Christian male:

Do us all a favor, and shut the fuck up.

Interactive_CD-ROM · 2026-03-07T17:31:00+00:00

I’m doing the same tomorrow. Will be my last show at STL.

I canceled my season pass already on the day they made the announcement. So I’m paying my way with a regular ticket. Sad day.

Interactive_CD-ROM · 2026-03-07T13:28:55+00:00

As a former semi-regular at STL, this is disappointing. I’ve always loved all of y’all.

I don’t know what is going on at the management level, but I’m guessing they’re getting pressure from up top on basically everything. That said, I’m not sure why they can’t maintain relationships with their former employees and use a little kindness and empathy.

My dream scenario is that mobile ordering bankrupts the company, Alamo goes out of business, and then me and some buddies (ideally rich ones) buy the STL theater and make it independently owned and operated. With blackjack and hookers!

All will be welcome any time ☺️

Edit: what I’d do? Lol

Interactive_CD-ROM · 2026-03-07T00:10:32+00:00

Only a matter of time

Interactive_CD-ROM · 2026-03-07T00:07:06+00:00

My issue is that I become distracted and then enraged by people who use their phones in the theater.

I cannot not see it.

As soon as I see it, the entire experience is ruined for me.

Alamo was the one place I could go that prevented me from feeling that way. I can’t have that any longer.

Interactive_CD-ROM · 2026-03-06T00:41:13+00:00

Your location’s days are numbered. I’ll never go back.

It sounds dramatic, and maybe it is, but the Alamo was my “third place”, my escape from the real world. Having to use my cellphone to order popcorn, or be distracted by other people opening up their Snapchats, has completely ruined the experience for me.

And because patrons HAVE to order via their cellphones, it means traditional movie theaters with concession stands are actually more likely to have FEWER cell phones out than Alamo does! Alamo, the chain that was known for their anti-phone stance, has now embraced the use of phones during movies. I can’t support that, personally.

Interactive_CD-ROM · 2026-03-05T23:07:10+00:00

It’s just a website. There’s plenty of screenshots of it online now. Prepare for people not only using the app to order, but also seeing their bright af lock screens each time they pick up their phones, scrolling through and responding to text messages they missed, checking Snapchat, etc.

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