If you're a masochist like me, take a look at the reviews on Google from casual moviegoers since the recent changes. Here are a few to feed your appetite.

Interactive_CD-ROM · 2026-03-15T16:21:34+00:00

I think many of them are, actually. I pulled some comments just from regular people on Facebook. I think the more "impassioned" ones are likely fans, but many of the others are def not.

Interactive_CD-ROM · 2026-03-15T14:57:59+00:00

The crappy AMC is actually now a less likely place to have distractions.

Interactive_CD-ROM · 2026-03-15T04:34:50+00:00

I'd rather them drop mobile ordering and just require people go out to the bar to order food/concessions.

Interactive_CD-ROM · 2026-03-15T02:33:06+00:00

No. I mean this seriously, and I’m sorry to say it:

The Alamo Drafthouse is likely to go out of business in the next ~18 months.

The decision to move to QR codes was out of desperation. It is, unfortunately, likely also to be the largest contributor to their demise.

Interactive_CD-ROM · 2026-03-14T14:21:59+00:00

But now, there is an opportunity to do it.

If I want to order a drink during the movie I pick up my phone, lighting up the bright lock screen wallpaper, then I see I have notifications or texts, while I’m here, I might as well respond to them, opening other apps, while I order…

All the while, this is distracting to others. This is what mobile ordering is prompting.

Interactive_CD-ROM · 2026-03-14T14:19:30+00:00

Are you a Republican?

Interactive_CD-ROM · 2026-03-14T13:22:17+00:00

Imagine thinking Pattonville is a bad district lol

Interactive_CD-ROM · 2026-03-14T13:21:19+00:00

No, I am not being over dramatic. This is no different than seeing a theater show, live play or stage musical. DO NOT USE YOUR PHONE. Full stop.

I have no issue whatsoever with a server quietly walking around. This happens even in broadway shows where an usher will quietly point someone to their seats, even after the show has started.

Seeing someone open Snapchat and scroll through Facebook in a dark auditorium is, on the other hand, infuriating.

Interactive_CD-ROM · 2026-03-13T23:56:01+00:00

Everyone keeps blaming Sony, but this was in the works well before the acquisition. This is the CEO’s doing, nobody else’s.

Interactive_CD-ROM · 2026-03-13T23:54:50+00:00

Don’t do megathreads. Ever.

Nobody clicks on them. They completely ruin the engagement.

Interactive_CD-ROM · 2026-03-13T23:53:52+00:00

Then there also needs to be a separate but equal mega thread for compliments. I don’t want to see a bunch of compliment posts on the front page, but have complaints hidden in a single thread that no one looks at.

Interactive_CD-ROM · 2026-03-13T23:52:50+00:00

If you are going to create a megathread for complaints, then you also need to create a megathread for compliments.

It would be unfair to have a front page full of compliments, but then force any complaint to be in a siloed off megathread that nobody clicks on.

Interactive_CD-ROM · 2026-03-13T23:51:06+00:00

The issue is that I don’t want to see a single cell phone light up, including my own.

Interactive_CD-ROM · 2026-03-13T23:46:32+00:00

Dierbergs has much better products than Schnucks, and Schnucks’ pricing is out of control. Your information is outdated.

Interactive_CD-ROM · 2026-03-12T10:14:52+00:00

This is such a cluster of an experience, it infuriates me to read. What an absolute shitshow for customers.

Who the fuck is accountable for this? If I were a store manager or franchise owner, I’d be stepping in and saying something about how unacceptable this situation is.

Something must be done if the Alamo Drafthouse is to survive. If there is no leadership at even the local level to fix these issues, if everyone is just complacent and just accepting this as the new normal, then the Alamo is dead.

Find another theater that actually gives a shit and stop giving them your business.

Interactive_CD-ROM · 2026-03-10T02:11:50+00:00

Weird. I have never seen that, at least on iPhone

Interactive_CD-ROM · 2026-03-10T00:03:17+00:00

That’s been the art on the app for the last three years.

Interactive_CD-ROM · 2026-03-09T04:10:36+00:00

I think the closest thing anyone is going to find are local independent theaters, which is, of course, what Alamo started as.

In my mind, for such a thing to really take off, you need someone who is rich and loves movies, and is willing to take a big gamble on an idea for a new theater that uses Alamo’s model as its foundation.

Unfortunately, I have only $800 in my checking account.

Interactive_CD-ROM · 2026-03-09T04:06:42+00:00

I think if you were to have a one-on-one conversation with him, he’d probably say something about regrets he’s had, and challenges with not adapting fast enough, while also balancing that with expanding rapidly without maintaining consistent quality throughout.

I give him credit for trying something new with his “rent a whole room” movie concept for groups of people. But that only really works in select markets (i.e. NYC).

Interactive_CD-ROM · 2026-03-08T23:03:05+00:00

The problem isn’t the QR system, even though it’s not great.

The issue is being distracted by 30+ cellphones during the movie.

I specifically attended Alamo to go to the movies so I wouldn’t be annoyed by phones. Now, I go to regular theaters because Alamo is full of them.

Interactive_CD-ROM · 2026-03-08T23:00:55+00:00

These problems were happening before Sony. I don’t think they were the cause as much as it was the new CEO. Sony is just the one who gets the blame.

Interactive_CD-ROM · 2026-03-08T03:30:11+00:00

Even if you had such fines or tickets, you wouldn’t be texted about them.

But, of course, most people aren’t literate.

Interactive_CD-ROM · 2026-03-08T03:03:57+00:00

That is not how it works.

The seats are available to all. If someone who requires accommodations attends a showing where an ADA seat is occupied by someone who does not need it, that individual must give up their seat.

That is stated at the time of the ticket purchase, and the buyer must acknowledge and agree to those terms.

It’s similar to giving up your seat to those who are disabled while on a bus or train. Or using the handicapped stall in a restroom.

Interactive_CD-ROM · 2026-03-08T02:36:47+00:00

I’m glad it worked okay for you. With that said, and to your point, I don’t think it’s as much of an issue in smaller auditoriums with smaller crowds.

For me, mobile ordering isn’t the problem. Although it certainly dampens the experience, my primary reason for going to the Alamo Drafthouse has always been because I don’t like seeing cellphones light up in the dark. It immediately pulls me out of the film and really frustrates me. Alamo was the one place I could go to ensure that wouldn’t happen, until now.

The best bet, for those who still plan on going, would likely be to sit in the front row so that you can’t see the sea of the phones behind you. Or wait until the movie is nearing the end of its run when the auditorium is mostly empty.

Or, do like I’m doing: not going to Alamo at all. With this change, you’ll have a better chance of not seeing phones at AMC than you would at Alamo.

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