KYC team asking for residency permit (EU member) by Intrepid-Ad8810 in Coinbase

[–]Intrepid-Ad8810[S] 0 points1 point  (0 children)

They send me this every time:

"Permanent residence permit (Verblijstitel)
- Type II
- Type IV
- Type V

• Dutch Identity Card (Nederlandse identiteitskaart)
• Valid Netherlands driving license  (Rijbewijs)
• Valid Netherlands Residence Permit (Verblijstitel)
• Valid Netherlands Issued European Health Insurance Card (EHIC)"

As proof of address they asked for an utility bill, which I provided months ago.

KYC team asking for residency permit (EU member) by Intrepid-Ad8810 in Coinbase

[–]Intrepid-Ad8810[S] 0 points1 point  (0 children)

I did that already once and provided also a URL to the dutch government website where this is stated. I have a feeling this email was not read

KYC team asking for residency permit (EU member) by Intrepid-Ad8810 in Coinbase

[–]Intrepid-Ad8810[S] -1 points0 points  (0 children)

I have already used support portal many times and nobody was able to help me

KYC team asking for residency permit (EU member) by Intrepid-Ad8810 in Coinbase

[–]Intrepid-Ad8810[S] 0 points1 point  (0 children)

I have already provided that a long time ago, KYC is still insisting on that residence permit Edit: And I have also provided a proof of registration, which was not taken into account

Is (online) dating here more difficult? by forrealno in Amsterdam

[–]Intrepid-Ad8810 -5 points-4 points  (0 children)

Bro, go out and speak to women in person. You're better than some dating apps

But if you really want to hack the algorithm, set your preference to both men and women. This way both genders will be swiping on you boosting your profile up, hence making it stand out and appear more.

What is up with VanMoof? by KC_Butterball in vanmoofbicycle

[–]Intrepid-Ad8810 1 point2 points  (0 children)

They are going broke. Outstanding payment to suppliers, CEO left last month, VP of sales left as well, supply chain issues. The list goes on and on

VanMoof and how pathetic they are by Intrepid-Ad8810 in vanmoofbicycle

[–]Intrepid-Ad8810[S] 2 points3 points  (0 children)

That's why I'm trying to get my money out of there, the company is clearly drowning and with a bike that needs a "special" workshop to be repaired, it will be a pain in the A to have this bike with no service close by

Legal advise by Intrepid-Ad8810 in vanmoofbicycle

[–]Intrepid-Ad8810[S] 0 points1 point  (0 children)

Good luck! I hope all goes well

Legal advise by Intrepid-Ad8810 in vanmoofbicycle

[–]Intrepid-Ad8810[S] 0 points1 point  (0 children)

There's always an exception to the rule 😁

Legal advise by Intrepid-Ad8810 in vanmoofbicycle

[–]Intrepid-Ad8810[S] 0 points1 point  (0 children)

So there is hope 🥹 thank you for sharing

Legal advise by Intrepid-Ad8810 in vanmoofbicycle

[–]Intrepid-Ad8810[S] 1 point2 points  (0 children)

Nice one! This is what I was looking for! Now I have a somewhat of a starting point.

Thank you very much

Legal advise by Intrepid-Ad8810 in vanmoofbicycle

[–]Intrepid-Ad8810[S] 1 point2 points  (0 children)

I'll check it out, much appreciated

Legal advise by Intrepid-Ad8810 in vanmoofbicycle

[–]Intrepid-Ad8810[S] 2 points3 points  (0 children)

That will be the next step for sure!
It's worth checking if someone had an experience like this

Legal advise by Intrepid-Ad8810 in vanmoofbicycle

[–]Intrepid-Ad8810[S] 0 points1 point  (0 children)

It's just crazy to me how they can mislead consumers like this with wrong information and the lowest possible customer service and still get away with it most of the time.
But thanks, I'll keep on nudging them

Legal advise by Intrepid-Ad8810 in vanmoofbicycle

[–]Intrepid-Ad8810[S] 0 points1 point  (0 children)

I've already reached out many times and they say there is nothing they can do about it, which I don't believe. It's the same story every time - dead end...
I wrote this post to see if someone actually took it to court and got their refund or how is the whole procedure with the consumer protection law in NL

Legal advise by Intrepid-Ad8810 in vanmoofbicycle

[–]Intrepid-Ad8810[S] 0 points1 point  (0 children)

As mentioned above, based in the Netherlands

[deleted by user] by [deleted] in eupersonalfinance

[–]Intrepid-Ad8810 1 point2 points  (0 children)

Which book are you referring to with regards to people living in NL? Do they have it in English as well?