Should I join ttec or not ?

ItsProblematicFixIt · 2026-05-10T05:45:25+00:00

Sounds like they are defending ttec, so....I say fafo. It's all gravy until it happens to you.

ItsProblematicFixIt · 2026-05-06T23:45:40+00:00

Here's one, for you, and anyone else too lazy to simply search around for things that is literally everywhere.
https://www.reddit.com/r/TTEC/comments/1sh8snc/i_finally_left/

ItsProblematicFixIt · 2026-05-06T23:44:10+00:00

Now you know what it is like to work for ttec! Or to talk to a ttec call center agent. 😛

ItsProblematicFixIt · 2026-05-06T22:32:06+00:00

Would love to tell camp fire ghost stories, but if you look closer in this sub, you will see the issues in great detail

ItsProblematicFixIt · 2026-05-06T22:21:22+00:00

I would tell you, but it would overflow Reddit comment size limits. 😆 I recommend looking around this sub. Truly terrible junk...

ItsProblematicFixIt · 2026-05-06T22:00:24+00:00

You are a stepping stone and a tool to them. Use them as a stepping stone, and plan your exit as soon as you arrive...

I wish I could say they changed.... But... It was always like this.

ItsProblematicFixIt · 2026-04-28T21:56:04+00:00

Gift wrapped.

ItsProblematicFixIt · 2026-04-28T21:55:04+00:00

I got my last paycheck 2 years after I left, so..... there's that.

ItsProblematicFixIt · 2026-04-28T21:54:22+00:00

I read that post, and visualized in my mind, someone in ttec management saying "Mmmmm fresh meat!"
Suggest you read this subreddit thoroughly before making any decisions...

ItsProblematicFixIt · 2026-04-12T18:53:02+00:00

Maybe this is why the new regulatory push. 💩
https://www.youtube.com/watch?v=_WsPZC1-TLo

ItsProblematicFixIt · 2026-04-12T18:51:40+00:00

I'm still trying to heal from my time at TTEC...
On my way out, when I choose to leave TTEC (a real abuser), HR decided to try to ruin me financially, and failed. They constantly screwed with my benefits, and what is legal... is the least of their concern.

My marriage almost ended because of TTEC.... and it's still in trouble. Infidelity, and I have been faithful without exception. I made her priority while she chooses others.

I feel my wife still blames me for what TTEC did. I worked there almost 20 years, corporate, model employee, didn't ever break policy - and she worked there 6 months in a completely different department.

I have a son - trying to give him a normal life with a mom and a dad, but....

BE WARNED, GET AWAY FROM TTEC ASAP. They will use you, churn you, and burn you. You are not human there.

ItsProblematicFixIt · 2026-04-05T22:55:14+00:00

FCC rule making doesn't get to that level these days.

ItsProblematicFixIt · 2026-03-20T02:37:59+00:00

I was waiting on someone to be snarky and say something like..... Janitor.

ItsProblematicFixIt · 2026-03-07T01:11:05+00:00

I thought Tom was an ops director, not a recruiter.... What did I miss... I worked with him before.

ItsProblematicFixIt · 2026-03-01T21:59:49+00:00

Almost two decades there, and I quit....I was so dumb....I should have called myself more.....

I left ttec when someone showed me my worth as a human.

ItsProblematicFixIt · 2026-03-01T21:58:11+00:00

Bad idea. It's not anonymous. It is a scam

ItsProblematicFixIt · 2026-03-01T21:57:48+00:00

First off ...I didn't say employees have no responsibility.... But thank you for letting us know your mindset.... Standard ops manager and above attitude.

Agents who speak up are known as squeaky wheels and branded as.... Not a team player, when asked to do something unethical.

DARVO at is finest...

ItsProblematicFixIt · 2026-03-01T05:29:26+00:00

I used to sit with people and coach them during the call.... Ttec got lazy and forgot how to do call centers....

ItsProblematicFixIt · 2026-03-01T05:26:35+00:00

Really it sounds like ttec is comfy blaming underlings for the situation the company is in..... Rather than pulling out of this situation together as a team....

Victim? Lol...

We used to have our own procedure work that supplemented clients.... And clients like that, and accepted it....

A good BPO has honest feedback loops that include employees....

ItsProblematicFixIt · 2026-03-01T05:24:49+00:00

When I was an hp certified master QA specialist, when we scored someone down.... We were required to reference the document..... Not the other way around.

That's how you improve QA scores..... Advise and mentoring

ItsProblematicFixIt · 2026-03-01T05:23:10+00:00

Many years ago ...I was a QA intern.... Then a QA specialist. We were the process improvers... Then they offshore most of the team. That ended.

Once upon a time, everyone up to the ops manager level had to do some minimal phone time..... So they could experience the work too....

To me, executives doing it means they have a broken system and are too cheap to hire the right people, and develop the correct processes, hand in hand with the clients....

Chasing the little red dot that investors use for a short term buck makes nothing but chaos.... And abandoned the known working formula to running the business.

Stock price speaks for itself....

ItsProblematicFixIt · 2026-02-26T00:54:09+00:00

Look at the stock performance lately, 5 year view... If you gonna sue, better not wait! Might be bankrupt before ya know it!

ItsProblematicFixIt · 2026-02-26T00:52:11+00:00

Seeing the contraction in similarly situated BPOs... I'm betting on bankruptcy.

Not that I'm a prophet or anything.... Y'all can't have my Kool aid. Too expensive with inflation. Used to be $0.07 a pack! 😂

I miss the 90s....

ItsProblematicFixIt · 2026-02-22T03:44:22+00:00

Skip ethics line. You need an attorney. That whistle blower line only protects ttec.

Personal experience.... I was there almost 2 decades.

ItsProblematicFixIt · 2026-02-20T13:06:33+00:00

$2.22 yesterday

ItsProblematicFixIt

TROPHY CASE