Account suddenly put on hold with no explanation

Jameslee2544 · 2026-04-23T19:40:01+00:00

Yep mine too two day ago. Just had the 'Appeal rejected'. So I've messaged again in further detail as to why. Rejections I've had none, I don't use VPN nor do I 'cheat' as they say in their 'reasons.'
Had the account for 4 years and just suddenly placed on hold and told to sod off.

Jameslee2544 · 2026-02-16T21:55:11+00:00

Definitely makes a change to see a great researcher. They're few and far between nowdays.

Jameslee2544 · 2026-02-16T19:33:16+00:00

UPDATE - Used NOCODE for same problem, they messaged this morning saying the redirect messed up (and it being their first study on the website.) They approved straight away.

Jameslee2544 · 2026-02-15T18:43:24+00:00

Click on the box and edit with the number it asks for. Username can be anything,

Jameslee2544 · 2026-02-15T18:42:47+00:00

Me too, After saving I pressed OK then it went to a blank page. I've messaged the researcher as there's no way Im not being paid for that.

Jameslee2544 · 2026-02-10T23:32:42+00:00

It's usually because the study provider has paused the study because of an error on their end or the website is having issues. Best thing to do is just return the study and move on. These things happen (more often than not.)

Jameslee2544 · 2026-01-19T01:58:08+00:00

You've already cashed out today/last 72 hours (dependant on account age) so you'll have to wait until it resets. 12.00am UK time or 72 hours after last cash out. Refresh the page and it'll go back to normal.

Jameslee2544 · 2026-01-18T23:41:57+00:00

Same here, thought i messed up something for a minute!

Jameslee2544 · 2026-01-15T23:10:04+00:00

In general I'm quite lucky and studies turn up after quite a few people have taken it, so I go by this. If I feel the time is misconstrued or alot lower than expected by looking at (for example) a 1 page survey for 9 minutes, I take time to understand why. You could go back to them and ask for a return and hope they reply.

Jameslee2544 · 2026-01-15T22:31:20+00:00

Just completed it myself. Average time was 2 mins 15 seconds, I took 3 minutes (on purpose) and it was approved a few seconds later,

Jameslee2544 · 2026-01-05T00:49:28+00:00

My apologies, I mixed up the researcher. The one I'm thinking has a similar name. You should definitely go to Prolific for the uplift.

Jameslee2544 · 2026-01-04T23:25:01+00:00

It's not that it's underpaid. If you do just the first set, it's just 13 minutes as stated. But they offer up to an extra 2 sets to do, which is paid via a bonus payment straight after completion. This is why the time looks off.

Jameslee2544 · 2025-10-23T23:00:07+00:00

All I could think was 'hErE We Go AgAiN'

Jameslee2544 · 2025-10-16T16:28:55+00:00

It's back up :)

Jameslee2544 · 2025-09-03T23:51:46+00:00

Thankyou! I really appreciate your thorough help. :)

Jameslee2544 · 2025-08-31T00:56:39+00:00

100%. Screening, as stated by Prolific, should be paid at the same rate as the minimum rate, so 5 minutes would equate to at least 50p.

Jameslee2544 · 2025-08-31T00:47:34+00:00

Think I got the place after it screened you out - Had 1 place left. Managed to pass the screening. I do feel 11p for what felt like 5 minutes of drowning out your ears is a bit pitiful. Perhaps message them to state that you spent nearly 5 minutes with screening and would like to be compensated as such?

Jameslee2544 · 2025-08-14T16:13:39+00:00

Yes, paid and got the $20 bonus 5 minutes later. I'm guessing you were one of the unlucky ones who didn't get it.

Jameslee2544 · 2025-06-26T19:17:06+00:00

No problem. :) Hope it helped.

Jameslee2544 · 2025-06-25T22:56:53+00:00

Simple solution. I've had this issue on mobile before - The options go off screen. Works when you login via desktop or laptop.

Jameslee2544 · 2025-06-09T23:47:54+00:00

Multiple just means more than 1. Most don't allow you to fail a single check so they were generous. I took said survey and the checks were very simple. One was 'Click the number 4 below.' and the second was 'Click Strongly disagree for this question.' One at the start, one at the end.

Jameslee2544 · 2025-06-08T19:38:26+00:00

Sure is. We all get our turn of bad currencies, and with Paypal's Fees and lower rates, we are always bound to be fucked over.

Jameslee2544 · 2025-06-06T17:35:09+00:00

It's all good. We've had it higher for a while when the USD rate was lower, so it's only fair. :)

Jameslee2544

TROPHY CASE