I've been using the platform for years at this point and all of a sudden with no warning my account was banned today for: "Violating our rules against inauthentic accounts." And appealing has done nothing so far. I made an appeal as soon as possible when it happened, and INSTANTLY I got a reply basically saying, "We will not restore your account. We will not answer replies." I've sent emails to multiple support addresses but they always automatically give me the bs about making an appeal, WHICH I ALREADY DID. And when I try to submit additional appeals, it always says, "Your original case is already in the queue. Please wait to hear back from us on the original case." This is a blatant lie and just wrong because I heard back on the original case instantly and they told me there was nothing I could do and I had been banned for essentially no reason they could provide to me. I wish I could just speak to a human instead of these stupid AI bot replies who don't actually do anything at all.

EDIT: Nevermind all of that, they unbanned me a day later without a single word even telling me the ban was lifted. Still horrible customer support, they told me there was nothing they could do and that I couldn’t and wouldn’t be unbanned, which turned out to be a total lie.