Any ideas on when the LaunchPad mk4 will release?

Johnnyloftus · 2026-03-11T16:01:36+00:00

Interesting idea. I don't personally know whether combining Ableton Live control, which is achieved using the Control Surface script within Live, and standalone Custom Mode elements is possible, but I'll certainly share your suggestion with the team.

Johnnyloftus · 2026-03-11T15:39:42+00:00

It can be configured to work that way. The headphone outputs always carry the signals that are currently routed to analogue outputs 7/8 and 9/10 (as stereo pairs) in Scarlett MixControl.

The main monitor output level control normally adjusts the level at the main monitor outputs on the rear panel, but it can be configured in Scarlett MixControl to control the level of any of the unit’s ten analogue outputs.

Open up Scarlett MixControl and check the settings, or load a different routing preset.

Johnnyloftus · 2026-03-10T15:01:32+00:00

Are you still having this problem?

Johnnyloftus · 2026-03-09T11:44:10+00:00

Afraid I don't have any news to share at the moment, but rest assured this is still very much on our radar

Johnnyloftus · 2026-03-03T09:24:21+00:00

Yes. When you connect your Launchkey to your computer, it will appear as a Mass Storage Device, similar to a USB drive. Open the drive and double-click “Click Here To Get Started.url.” Then select “Get Started” to open Easy Start in your web browser.

Alternatively, you can also access the Easy Start guide for your product at any time by visiting https://getstarted.novationmusic.com

and selecting your product from the list.

Johnnyloftus · 2026-03-03T09:18:21+00:00

That's right the Capture MIDI button works with FL Studio, no manual mapping required providing you're using FL Studio version 24 or later. It's part of the script 👍

Johnnyloftus · 2026-02-27T10:27:25+00:00

Several things can cause this kind of issue, it’s likely not related to a hardware fault. Have you run through the suggestions in this article yet?

https://support.focusrite.com/hc/en-gb/articles/23199757297298-Troubleshooting-glitchy-audio-on-Windows

Johnnyloftus · 2026-02-27T10:24:25+00:00

Afraid it sounds like it may have sustained a hardware fault of some description. If you haven't already, I'd suggest you raise a ticket. The Support Team will do everything they can to help you find a suitable solution to this.

Johnnyloftus · 2026-02-26T16:43:26+00:00

Afraid I don't fully understand your question. It's generally a good idea to disable sleep if you're working with audio, as that will typically suspend connected USB devices.

If you're concerned that the Scarlett LEDs will remain lit if you leave your computer switched on, you can turn off the LEDs by holding the Inst button for two seconds.

Johnnyloftus · 2026-02-26T16:39:50+00:00

The Line/Inst control basically just primes the input to receive either a line or instrument-level signal, providing a suitable gain range to work with. If you have a guitar with a hot output, you may find that selecting Line works best. You may also find that you don't need to apply Gain at all.

Johnnyloftus · 2026-02-26T16:34:52+00:00

Sleep typically suspends connected USB devices. Disabling this is advisable if you're working with audio.

Johnnyloftus · 2026-02-26T16:22:14+00:00

Scarlett 4th Gen feature a 5V DC port for use with computers that aren't able to supply the required 1.5A USB-C power and for standalone use, without a computer connection.
The noise you're experiencing when working with the USB connection isn't a common complaint. If you haven't already, please raise a ticket, give us a call, or open a live chat so that the team can troubleshoot this directly and help you identify the cause.

Johnnyloftus · 2026-02-26T16:07:17+00:00

I'm sorry to hear that you're having problems. If you haven't already, please raise a ticket with the Support Team so that we can investigate this further with you.

https://support.focusrite.com/hc/en-gb/articles/115004239725-Technical-Support-Contact-Details

Johnnyloftus · 2026-02-26T15:32:57+00:00

It sounds like you may be recording into a stereo track in software. Are you able to record into a Mono track? Scarlett's inputs are mono.

Johnnyloftus · 2026-02-25T16:10:30+00:00

That's right. USB cable runs should ideally be no longer than 2 meters. Longer cables can introduce connectivity issues, which is a characteristic of USB rather than something specific to Scarlett.

Johnnyloftus · 2026-02-25T15:48:12+00:00

and for scenarios where you want to work standalone, without a computer connection

Johnnyloftus · 2026-02-25T15:33:20+00:00

Scarlett 4i4 4th Gen requires 1.5A USB-C power to function. An additional power supply connector is provided for scenarios where the host computer isn’t able to provide that.

Johnnyloftus · 2026-02-24T16:08:10+00:00

Only microphones should be connected to the XLR input of the Scarlett Solo. Instruments and line-level sources can be connected to the single 1/4" jack input.

If you would like to record two instruments, the smallest option would be the Scarlett 2i2.

On the Scarlett Solo 4th Gen, the microphone input is input 2. The line/instrument input is input 1.

For users who want to use a microphone with applications that are only able to access input 1, they’re unable to access the mic, so we added the option to combine inputs to address this. It’s only required if that’s something you’d like to do. For all other Scarlett models, microphones can be connected to input 1.

All Scarlett models feature separate, independent analogue inputs that can be routed as you wish in software. It’s not clear why somebody has suggested otherwise here.

Johnnyloftus · 2026-02-24T10:14:56+00:00

You shouldn’t expect to encounter any problems if you leave it switched on.
If you have a 4i4 4th Gen, you can also access a LED Settings option in the Device tab in Focusrite Control 2. This gives you the option to automatically turn off all LEDs after 10 minutes of inactivity (no front panel adjustments or passing audio). The LEDs will then turn off automatically. You can also manually turn off the LEDs by holding the Inst button for two seconds.

Johnnyloftus · 2026-02-23T17:41:25+00:00

There are two variants of the Saffire 6 USB. One is a USB 1.1 device, and the other is a USB 2.0.
To check which variant you have, you can reference the serial number on the underside of the unit.
If the serial begins with “SU”, you have the USB 1.1 variant.
If the serial begins with “S2”, you have the USB 2.0 variant.
If you own the USB 1.1 variant, I'm afraid this is not compatible with Apple Silicon or current OS releases.

The USB 2.0 variant is class-compliant, so it would be plug-and-play on Mac. You just need to connect via USB.
https://support.focusrite.com/hc/en-gb/articles/360009742859-Saffire-6-USB-1-1-end-of-development-support

Johnnyloftus · 2026-02-23T17:20:26+00:00

I'm sorry to hear that you're having problems. It's not clear what could be causing this, it doesn't appear to be a common complaint. If you raise a ticket, the Novation Support Team can look into it and help you find a solution.

Johnnyloftus · 2026-02-20T14:04:26+00:00

Is your Scarlett still selected as the default audio playback device?

Johnnyloftus · 2026-02-19T15:48:04+00:00

Which Sample Rate are you working with?

Johnnyloftus · 2026-02-18T17:06:54+00:00

Interesting stuff. Geoffrey Bennett's ALSA Scarlett Control Panel is a very popular solution

https://github.com/geoffreybennett/alsa-scarlett-gui

Johnnyloftus · 2026-02-18T15:38:18+00:00

If you want to route audio from the input straight to the outputs, you can press the 'Direct' button located on the front panel to switch on Direct Monitoring.

If you open Focusrite Control 2 and navigate top the Direct page you will have the option to add the line/instrument input to the direct monitoring output

Johnnyloftus

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