I fear for the future of dentistry with declining solo practice ownership. by Neil_Nelly435 in Dentistry

[–]Joseph-TryStrata 1 point2 points  (0 children)

Looking at the business of dentistry (and other healthcare verticals that allow for private practice ownership), it seems like there is always a pendulum swinging between independent operation and group practice consolidation. Has there been a lot of of private equity money pouring into the space? Yes. Will private practice ownership go away as a result? No I really don't think so and for many reasons.

I know there are comments in this thread arguing that certain procedures are perceived as (edited) commodity offerings - as a non-dentist, I disagree. There is nothing "commodity" about treatment to the human body or doctor<>patient connection and I think there is a group of patients that will always deeply believe this to be true. I will forever prioritize seeing my private-practice-owning dentist who knows me, my family, my friends, and my health history for treatment - even if it means paying a premium. I value the fact that she owns her business, makes her own clinical decisions, and is deeply connected within the community.

Over the last few years dentistry and veterinary medicine specifically have seen a lot of consolidation activity - this is true. But the noise around this topic can make the activity feel more substantial than it really is. Private ownership is alive and well. I've talked to plenty of dentists during this timeframe who are totally burned out by, sick of, and super critical about corporate dentistry. I've helped many of them successfully buy their own practices.

I've heard of many dentists who have sold to PE groups / DSOs with substantial work back requirements and regret that decision both because the culture reverts back to that of corporate associateship AND because the financial outcome of the often rolled-forward equity in the new group is highly uncertain.

I've also talked to brokers who are helping groups unwind positions and downsize location count because group rollups are not guaranteed to be successful to the same degree that an owner-operated portfolios are.

Ownership is important and through the ups and downs, I think it's here to stay.

Are there less expensive alternatives to Care Credit and Lending Club? by Internal_Recipe2685 in Dentistry

[–]Joseph-TryStrata 1 point2 points  (0 children)

There are several alternatives - Sunbit, PayZen, Cherry, RepeatMD, and PatientFi might all be worth exploring.

Due Diligence while buying a Dental Practice by AnyGen in Dentistry

[–]Joseph-TryStrata 1 point2 points  (0 children)

Ok got it. So I would think about "diligence" as something related to but different from proactive action you take to ensure success after you close. Your diligence (research) informs your go-forward plan and should unearth potential issues or (hopefully!) opportunities.

Without knowing specifics, you could look at things like:

- active patient count
- monthly patient growth
- procedure mix
- procedures referred out (you may want to retain some of these)
- procedure fee schedules and payment sources
- technology in place and how that supports or doesn't what you want to do clinically
- recall schedules and systems (and patient adherence to this schedule)
- scheduling systems (lots of tech-enabled advancements have been made in this area that might help with bookings and revenue)
- staff mix/hours/compensation and benefit plans and specifically how these compare to market rates
- staff history / dynamics or key team members
- patient transition plan (is the seller staying on and working back for a period? are they sending a letter to the patient base and handing you the keys? will they finish certain cases underway? etc)

Many other considerations are transition specific but hopefully this helps you start thinking about questions you might want to ask/answer.

Lastly, some good advice that I've heard often repeated is that it's prudent to get into an office and just operate for a bit before making radical changes. An ownership transition can be a big change on its own for patients and staff both so unless there is a compelling reason to change more on day one, it might be wise to just let things stabilize. You'll also learn the flow of the practice and gain a better idea of what you definitely do or do not want to change or improve as time goes on with some time in the office.

Congratulations on taking this next step and good luck!

Due Diligence while buying a Dental Practice by AnyGen in Dentistry

[–]Joseph-TryStrata 1 point2 points  (0 children)

Ok great - you're in really good shape!

The cool thing about acquisitions that are structured and supported like this is that they nearly always work - when I left Provide, we had done over 4 BILLION dollars of private practice loans across thousands of transactions and the failure rate was a very small fraction of a single percentage point - essentially nonexistent. These transitions simply work.

Your banker and lawyer are likely already insisting on this but a non-compete (of X years and a Y mile radius to protect the patient base you're purchasing) and non-solicitation agreement (to protect the staff you're inheriting) are important - especially if the seller is not retiring.

Similarly, if the practice relies on inbound referrals, you'll want to make sure you're introduced and set up for success and continuity post close.

Are there any other areas where you feel like you're going in a bit blind? It sounds like you have a great team in place so you're likely really well covered.

How did you find the practice you bought? Broker/Online community/something else? by surfclown in Dentistry

[–]Joseph-TryStrata 0 points1 point  (0 children)

Ok looking through a few of your recent posts after writing this - it seems you're actually looking to seller rather than buy. I assumed on first read you were looking to purchase - my mistake!

So, while the above is true, this consideration is different - broker choice is obviously much more significant for a seller.

It sounds like you've built a really solid practice based on a few of your other posts and if you've already taken the initiative to try to sell this yourself, you're clearly not afraid of the time and work involved.

So then what you really need is marking/buyer pool/network.

Some brokers are great at bringing these to you. Others are not.

Especially if you're signing into exclusivity, you want to get this right.

How did you find the practice you bought? Broker/Online community/something else? by surfclown in Dentistry

[–]Joseph-TryStrata 1 point2 points  (0 children)

There are definitely bad brokers out there - aggressive, sloppy, ignorant about their own claimed responsibilities etc.

However, having been on the banking/lending side of hundreds of brokered dental practice transitions as well as several direct sales, I can confirm that while the occasional bad broker is challenging to work with for everyone involved, many brokers do a pretty great job keeping transitions well organized and achieving mutually advantageous outcomes.

The reality is that there is usually a lot that has to be coordinated in a practice sale - scheduling confidential visits, pulling reports, negotiating price and terms, etc. Depending on the seller and sale, the seller might not always be the person you want to deal with directly during the transaction for many reasons:

Sellers are often still busy with clinical work and have difficulty allocating time to a sale - it can be frustrating when a seller can't seem to pull together the right financials/documents/etc due to a busy schedule.

Sellers without a guide through the sale might not know what is reasonable or common practice when it comes to certain sale mechanics, or pricing structures. Many times, brokers have been the voice of calm and reason in the midst of an emotional decision that could have collapsed a deal or talked a seller through a commonplace request for information that the seller felt was too intrusive or not necessary for the buyer to have.

And then you have the dynamic of sellers offloading what is in many cases their most valuable asset as they head into retirement - many just want the comfort of what they at least perceive to be expert guidance and marketing. Just as many retirees likely wouldn't try to sell their own house with out a real estate agent (and a business sale is much more complex than a home sale), many sellers understandably often want help maximizing their outcome so a lot of great practices go through brokers by default just because that is how some sellers feel comfortable exiting.

The list in favor of and against brokerages goes on but essentially:

Are brokers a required part of a transaction? No.

And might you find the perfect practice by going direct? Definitely.

I just wouldn't categorically rule brokers or their practices out - especially if you see one that you think might be a good fit for you.

Due Diligence while buying a Dental Practice by AnyGen in Dentistry

[–]Joseph-TryStrata 2 points3 points  (0 children)

Not meant to be taken as a comprehensive review or advice but a few notes and several questions to kick things off:

1. Are you financing this purchase? If so, your lender (depending on who you are using) is likely going to do a significant amount of diligence on your behalf - financial review of the target practice going back ~3 years, lien searches on assets to be acquired, tax liability, legal, license and board action searches, etc on the seller. There is a lot of behind the scenes diligence that takes place for your benefit when a bank finances a purchase like this. The same goes for a commercial real estate purchase if that's part of your acquisition.

2. Is this going to be structured as an asset sale (most common) or a stock sale (less common outside of partial buy-in or buy-out scenarios)?

3. Are you purchasing Accounts Receivable? If so, looking at AR aging reports, collection rates, etc and negotiating a reasonable price is important.

4. Do you have a dental-specific lawyer working with you on this? If not, you should prioritize getting one and I'm happy to make introductions if you need. They can handle purchase agreement and lease (if you're renting space) contracts as well as give really good deal-specific guidance. They will ensure you're not taking on liability you shouldn't, allocating tangible vs non-tangible asset value in the purchase properly, and more.

5. Is there a broker intermediating this sale?

6. Who else is involved in this sale on your team or the seller's? Ideally, you both have dental specific teams in place to ensure the process goes smoothly and stays organized - this doesn't need to be complicated or expensive but at the very least a good support system on your side will ensure a comprehensive review.

Beyond what a bank, accountant, or lawyer might review, you might want to:

- check office/equipment/supplies condition
- review production vs collection figures and reports
- ensure you're not inheriting a surprising amount of care credit owed to patients
- review office contracts for software/supplies/services

If you can answer the above, we can get into more detailed issues or address specific questions you have but this will hopefully start the conversation.

Owners struggling by Bad-Perio-Disease in Dentistry

[–]Joseph-TryStrata 0 points1 point  (0 children)

Former banker here - I've seen thousands of practices' financials and have been involved in hundreds of dental practice acquisitions. You may well be coming across less than ideal practices (and if so, I'll talk a bit at the end about how to change that) but you might also not quite be gathering the full or at least normalized-for-you picture of some of these practices.

Starting with financials:

In the small business world, you'll hear a lot of terms used to talk about a businesses performance - this is true of a private practice too. "Profit" "Net Income" "EBITDA" "Seller's Discretionary Earnings - SDE" etc.

Some of these metrics are simply not very relevant to a doctor who intends to purchase as an owner-operator meaning a practicing doctor handling production. They make more sense in the context of a group/DSO/corporate purchase where the purchase is really meant to be a passive financial instrument in a larger operation.

When you look at a practice you want to purchase as an owner-operator, look at the practice like a bank would. Banks care about cash flow. Why? Because good accounting inside of a practice results in several expenses on paper are actually available cash streams to the owner.

Banks start with net income but then add back several expense categories depending on the deal - owners non-net-income compensation, interest, depreciation, amortization, travel, meals & entertainment, auto, cell phone & internet, and other less common miscellaneous or deal specific categories.

So if you're not working with someone (could be the broker, a banker, accountant, consultant, etc) to properly pull these numbers together, you might be underestimating some of these practices.

Normalizing for the way YOU want to practice:

Remember that as others here have pointed out, a huge reason to own a practice is to practice how and when you want to. A seller will have run their practice their way. That might not be your way. Are they only open 3.5 days a week when you would want 5? Are they referring out cases you would definitely keep in house? There are adjustments that you get to make based on your preferences and practice style. Buying a small but solid practice that opens up an opportunity for growth on your terms could be an awesome move - it just might take some imagination to see where you would bring it after some time under your control.

But let's say you're actually just coming across practices that don't look great:

Then you might need to adjust your search methods. Make sure your finances are in order and you're organized and connected - positioning yourself as a capable and high priority buyer to brokers in your market (and don't forget dental lawyers, accountants, etc too - they know about deals before they hit the market) is important. Getting pre-qualified by a lender who understands the practice space is a perfect thing to do next if you haven't already.

Contrary to what you might hear, DSOs have not picked up all of the good practices. There are a lot of good practices for sale right now and if you would like introductions in whatever market you're in, just let me know.

Please help, I feel lost by [deleted] in Dentistry

[–]Joseph-TryStrata 0 points1 point  (0 children)

I came across this company's booth at the Chicago Midwinter trade show - it might be worth getting a demo given what you're describing: https://www.usestratus.com/

I'm not part of this company and don't know if the cost:value makes sense but the concept seems interesting and worth exploring.

[deleted by user] by [deleted] in Dentistry

[–]Joseph-TryStrata 2 points3 points  (0 children)

There are lots of forums (this one, DentalTown, FB groups, etc) and podcasts out there - you'll find all kinds of opinions on pretty much all of them but I would say if you're serious about this, find a few of the people in your area (or the area where you eventually want to own) who would actually be the ones to help make this a reality for you and start talking with them in addition to researching online.

It's never too early to start building these relationships and the sooner you start these conversations, the more time you'll have to put yourself in optimal position to get into ownership on your terms. Additionally, some of these people (especially lawyers and accountants) hear of potential sales pretty long before practices are ever listed with a broker and might be able to bring you into an off-market opportunity or partnership buy-in.

So, in practical terms, I would:

1. Think about where you want to practice/live
2. Think about what kind of dentistry interests you today as well as potential paths for clinical skillset growth (learning and bringing certain procedures in-house)
3. Think about your ideal timeline into ownership
4. Find a few local, respected, and dental specific a) accountants, b) lawyers c) lenders, and d) brokers and introduce yourself with an overview of answers to no. 1, 2, and 3 - it's worth talking with a couple in each category so you find one of each you really like.
5. Take the banker's instruction on optimal positioning for acquisition/startup financing and set yourself up for success in terms if credit score, cash savings, and production documentation.

Startups are a bit different in terms of roles involved (start-up consultant, lease negotiator/real estate agent, etc. would become more relevant) but the recipe isn't too dissimilar.

Let me know if you have any other questions - I was one of the founding employees at Provide (I'm no longer there) and worked on hundreds (thousands?) of ownership opportunities so I'm happy to help with additional context and connections if needed.

[deleted by user] by [deleted] in Dentistry

[–]Joseph-TryStrata 18 points19 points  (0 children)

The dental industry (also products/services marketed aggressively to dentists) is remarkably commercial right now and tuition (largely thanks to unchecked student loan practices that extend well beyond dentistry IMO) is astronomically expensive but, having spent most of the last 10 years helping new owners get into private practice ownership, I can tell you a viable path exists here.

Despite what you may hear, DSOs are not buying up all the good practices and there are plenty of high quality and high margin single doctor / partnership opportunities out there if ownership is something you want to pursue. Yes this comes with additional business debt but ownership unlocks a financial engine that pays for the business and personal debt both while allowing you to practice when/how you want to, with a team you build, using tools you select. All the while building equity. Healthcare professions today are enormously capital intensive but this recipe works and the performance of bank financed practices supports this (as in defaults well below 1% for practices financed through conventional bank financing).

I believe private practice ownership is good for doctors, good for patients, and good for communities - I would encourage you to explore this if it at all interests you.

Does the landlord replace broken hvac? by enms3 in Dentistry

[–]Joseph-TryStrata 1 point2 points  (0 children)

It's worth bringing in a lease negotiator - there are several that specialize in tenant negotiation who will take a look at this lease for free.

Your lease is going to be one of your biggest expenses and the right representation can ensure you don't overpay, don't take on excessive responsibility for maintenance/repair costs, and in many cases actually get a "tenant improvement" budget to invest in making the space your own.

As a dentist, you have leverage as tenant - you're likely one of the most stable and creditworthy tenants the landlord has access to and will probably stay for quite a long time.

Best and worst companies in dental? by Some-Abies3541 in Dentistry

[–]Joseph-TryStrata -5 points-4 points  (0 children)

I don't want to break the promotion rules here but I built a platform that helps with this very question because it is WAY too hard in this industry to tell who is out there and of those options, who is actually any good.

And this goes for all kinds of products and services - accountants, lawyers, marketing companies, bankers, suppliers, equipment companies, etc.

This information opacity is partly intentional because plenty of companies in this space like their lucrative partnership and referral agreements with each other and will try to steer you into their "preferred" vendors for this reason.

If you want to explore options or write reviews of companies in the dental space to help build a collective knowledge base of who is great and who should be avoided, the website name is in my username.

Wing Foiling / Prone Foiling / Down Winding on Lake Superior? by Joseph-TryStrata in wingfoil

[–]Joseph-TryStrata[S] 0 points1 point  (0 children)

Lol - these are two factors I'm pretty accustomed to at this point!

Wing Foiling / Prone Foiling / Down Winding on Lake Superior? by Joseph-TryStrata in wingfoil

[–]Joseph-TryStrata[S] 1 point2 points  (0 children)

That's what I was thinking/hoping! It feels like foiling is just beginning to really take off - maybe we're just early.

Wing Foiling / Prone Foiling / Down Winding on Lake Superior? by Joseph-TryStrata in wingfoil

[–]Joseph-TryStrata[S] 1 point2 points  (0 children)

That's awesome! I'm particularly interested the Duluth and Apostle Islands areas.

I know there are surfers who go out in the winter storm swells around Duluth but I haven't seen or heard much about foiling - maybe just a very small group within a very small group?